by 2016 JEEP GRAND CHEROKEE LAREDO Owner on 02/28/2025Verified Service
Great service but very long wait. Was told 1-1.5 hrs and was there for almost 3 hrs. No updates provided during time extension. Be prepared to wait.
by Bob Howard Chrysler Jeep Dodge Ram on 03/01/2025
Thank you for your feedback. While I'm pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We're committed to improving your experience on your next visit.
by 2021 RAM PROMASTER 3500 STANDARD Owner on 02/06/2025Verified Service
They give the worst customer service! They're rude , racist and scammers! I will NEVER go back again! They need to train their employees and teach them how to be more humane.
by Bob Howard Chrysler Jeep Dodge Ram on 02/06/2025
I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Terry Williamson General Manager twilliamson@BobHowardAuto.com
by Cydne F. on 02/03/2025Verified Purchase
The experience with the dealership was very pleasant. I wasn't force into purchasing a SUV that I didn't want. The process was easy and management had walked me through as well as staying after hours. A win win situation!
by Bob Howard Chrysler Jeep Dodge Ram on 02/04/2025
Hi Cydne, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2022 RAM 2500 LIMITED Owner on 01/10/2025Verified Service
Very pleasant experience. Friendly, professional, and they got my truck back to me the same day. This was impressive considering they completed five recalls along with my service. Thanks guys!
by Bob Howard Chrysler Jeep Dodge Ram on 01/11/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
by 2016 JEEP CHEROKEE TRAILHAWK Owner on 12/21/2024Verified Service
We are visiting our family in Oklahoma for Christmas. It was time to have our Jeep serviced. This dealership is almost worth moving to OKC for. Outstanding customer service!!!
by Bob Howard Chrysler Jeep Dodge Ram on 12/22/2024
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
by 2021 JEEP GRAND CHEROKEE TRAILHAWK Owner on 11/29/2024Verified Service
Best dealership I've ever dealt with. Gave me a great deal on my service and no attempts to upsell. Just good business, and they'll definitely get my business in the future.
by Bob Howard Chrysler Jeep Dodge RAM on 11/30/2024
Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
by 2021 JEEP GRAND CHEROKEE LIMITED Owner on 11/10/2024Verified Service
Good job and thorough. I like being able to view the video of the inspection and condition of parts for replacement.
by Bob Howard Chrysler Jeep Dodge RAM on 11/11/2024
Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
by 2020 JEEP GRAND CHEROKEE LAREDO Owner on 10/07/2024Verified Service
Toby was awesome!!! He came out to assist me when I pulled in! He asked if I needed a ride home or if I wanted to wait. He kept me updated on everything that was going on with my jeep.
Excellent service
by Bob Howard Chrysler Jeep Dodge RAM on 10/08/2024
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chrysler Jeep Dodge Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2020 RAM 1500 LARAMIE Owner on 08/14/2024Verified Service
I got an oil change for my Ram pickup at Bob Howard CJDR Service department and the service was incredible! I will be back for future needs and a specific shoutout to Toby S in the service department!
by Bob Howard Chrysler Jeep Dodge RAM on 08/15/2024
Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. We are always more than happy to assist you if anything else comes up. Take care!
by 2016 JEEP RENEGADE SPORT Owner on 04/07/2024Verified Service
I took in my renegade for one recall issue, in under two days they fixed 5 recalls in total. Did not cost me a dime was done super fast. My jeep is running like it's brand new now. I highly recommend Bob Howard's service department to any cjd owner.
by Bob Howard Chrysler Jeep Dodge RAM on 04/10/2024
That's fantastic to hear! Bob Howard's service department seems to have done an excellent job addressing your Jeep's recalls promptly and at no cost. It's great that your Renegade is running like new now. Thank you for recommending Bob Howard Chrysler Jeep Dodge RAM's service department to other CJDR owners.
by Andy T. on 04/05/2024Verified Shopper
Still in the process. So far they have been good at communicating with me. We'll see when the the negotiation start.
by Bob Howard Chrysler Jeep Dodge RAM on 04/09/2024
It sounds like things are moving along smoothly with our dealership so far. Best of luck with the negotiations!
by Craig I. on 01/14/2024Verified Service
I had the best experience with David A. while having my Jeep serviced. They went above and beyond. Overall, highly recommend. Clean, enjoyable waiting area. Helpful staff. Will definitely be returning in the future!
by Bob Howard Chrysler Jeep Dodge RAM on 01/17/2024
It's fantastic to hear that you had a great experience and that David went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
by Kat R. on 12/04/2023Verified Shopper
I had a great experience at this dealer, the sales representative followed up with me, she was very attentive to me. The manager as well
by Bob Howard Chrysler Jeep Dodge RAM on 12/04/2023
Thank you for the kind words Kat! We are very happy to hear that we were able to provide you with an enjoyable experience!
by 2018 DODGE CHARGER SXT PLUS Owner on 11/14/2023Verified Service
Always courteous, job completed timely, and advance notice of other services needed in the future. I highly recommend their service department.
by Bob Howard Chrysler Jeep Dodge RAM on 11/15/2023
We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
by 2016 DODGE CHALLENGER R/T SCAT PACK Owner on 10/13/2023Verified Service
Warranty work running 5 days behind on a window problem, no loaner. Loaner list 56 people long. Can't do without my car for 5 days to fix window regulator.
by Bob Howard Chrysler Jeep Dodge RAM on 10/17/2023
Thank you for informing me about your situation. Please know that we are looking into your concerns, Austin our Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager 405-936-8900 bbarton@bobhowardauto.com
by 2016 RAM 1500 REBEL Owner on 09/06/2023Verified Service
Friendly, knowledgeable service personnel, that provided upfront recommendations, pricing, and service. Performed in a timely manner.
by Bob Howard Chrysler Jeep Dodge RAM on 09/06/2023
We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
by Mike F. on 08/19/2023Verified Service
Great Customer Service! The staff was very knowledgeable and did exactly what they said they would do.
by Bob Howard Chrysler Jeep Dodge RAM on 08/24/2023
Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!
by 2022 JEEP WAGONEER SERIES III Owner on 05/27/2023Verified Service
Matched competitors pricing to have the best outcome for all parties. Staying in Bob Howard family is always the best approach.
by Bob Howard Chrysler Jeep Dodge RAM on 05/30/2023
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
by 2012 CHRYSLER TOWN & COUNTRY LIMITED Owner on 05/18/2023Verified Service
After difficulty getting the part and setting an appointment, they got me in and also looked up the warranty for the car.
by Customer Service on 05/19/2023
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
by 2018 RAM 1500 SLT Owner on 05/09/2023Verified Service
Excellent facility, inside reception/intake, professional staff and great work. Fair pricing. Nice waiting area or shuttle service.
by Bob Howard Chrysler Jeep Dodge RAM on 05/09/2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
