by 2024 RAM 2500 BIG HORN Owner on 11/09/2025Verified Service
Was not impressed with the service advisor at all. They ask if I wanted to replace the air filter for $78. I told them I had one at home I would replace it. They put the old filter in without even knocking any of the dirt stuff off of it. It was ugly.
by Bob Howard Chrysler Jeep Dodge Ram on 11/10/2025
Hi there, thank you for bringing this to our attention. We appreciate the feedback. I did want to clarify that we offered the air filter replacement at our employee pricing of $53.55, since you mentioned you had a family connection here. When you let us know, you had a filter at home to install yourself, we simply reinstalled the existing one rather than replacing it. We should have taken a moment to communicate that more clearly, and I apologize if the interaction felt rushed. That's not the experience we want anyone to have here. If you'd like, I'd be happy to have you stop back by and we'll install your filter from home for you at no charge just ask for me directly at 405-302-5705 so I can make sure it's handled the right way. Thank you again for the feedback. Terry Williamson General Manager
by 2023 JEEP GRAND WAGONEER L SERIES I Owner on 07/30/2025Verified Service
terrible communication. for the 2nd time we have had our vehicle aligned at Bob Howard and both times they gave us the vehicle back with 8+ pounds of pressure in the tires. They can't accurately communicate a timeline of completion. Had we not continued calling to check-in, I am not sure that there was any urgency to get the work done.
by Bob Howard Chrysler Jeep Dodge Ram on 07/31/2025
I'm sorry to hear that this happened. I would love an opportunity to speak with you directly so we can get better from this. If there is anything I can do to make up for it, please let me know! Terry Williamson General Manager 405-302-5705 twilliamson@bobhowardauto.com
by 2019 JEEP WRANGLER UNLIMTED RUBICON Owner on 03/11/2026Verified Service
They recorded a video walking me through the Multi point inspection.
Explaining all details of the inspection.
by Bob Howard Chrysler Jeep Dodge Ram on 03/12/2026
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
by 2020 JEEP WRANGLER UNLIMTED RUBICON Owner on 02/21/2026Verified Service
They took care of my jeep and kept it an extra day just to double check I wouldn't have any problems in the future. They communicated well and knew our needs.
by Bob Howard Chrysler Jeep Dodge Ram on 02/23/2026
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by Laurie W. on 01/17/2026Verified Purchase
They made everything really easy. I bought online and it was a very smooth transaction. They delivered right to my door. I am very satisfied.
by Bob Howard Chrysler Jeep Dodge Ram on 01/18/2026
Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
by 2017 DODGE CHALLENGER SXT Owner on 12/11/2025Verified Service
Super service on my car starting with the scheduling of my appointment and the coordinating of the oil change and multipoint inspection. I also appreciated the free Uber ride to get lunch during my car service.
by Bob Howard Chrysler Jeep Dodge Ram on 12/17/2025
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2019 DODGE GRAND CARAVAN SE Owner on 10/24/2025Verified Service
They had my vehicle for 6 days. Appreciate the let me have a loaner so I could handle some appointments, but 6 days to fix the problem is not good.
by Bob Howard Chrysler Jeep Dodge Ram on 10/30/2025
I'm sorry to hear that we took longer than expected to finish your repair! Unfortunately, we ran into some issues diagnosing the vehicle at first and it slowed us down a bit. I would love to make it up to you on your next visit. Please call me at 405-302-5705 and I will take care of your next oil change! Thank you, Terry Williamson General Manager
by 2019 RAM 1500 BIG HORN/LONE STAR Owner on 07/26/2025Verified Service
Alex M is my service advisor. He's absolutely the best. Always takes good care of me. Because of him I'll continue to return there for all my service needs!
by Bob Howard Chrysler Jeep Dodge Ram on 07/27/2025
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
by 2020 RAM 2500 LARAMIE Owner on 07/20/2025Verified Service
Service manager got my truck right in and found the problem. Was fixed early the next morning. They washed my truck also
by Bob Howard Chrysler Jeep Dodge Ram on 07/21/2025
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2021 DODGE DURANGO GT Owner on 04/18/2025Verified Service
sales person was very knowledgeable. He listened and understood what I needed, and he took care of my needs.
by Bob Howard Chrysler Jeep Dodge Ram on 04/19/2025
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2015 DODGE CHALLENGER SXT Owner on 02/10/2025Verified Service
First service agent was very nice. Second one, not so good.
First visit missed one item. Was told dash notification would go away. It did not. Told to come back at my leisure. Went back 2 days later after leaving voice mail for first agent. He was not there on second visit. Second agent said could not get me in that day, could not make an appointment, may need to leave overnight. Did not go back. Went to another dealership.
by Bob Howard Chrysler Jeep Dodge Ram on 02/11/2025
I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced having your vehicle serviced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Terry Williamson General Manager twilliamson@BobHowardAuto.com
by 2014 FORD EXPLORER SPORT Owner on 03/11/2023Verified Service
We just needed a simple synthetic oil change and had a discount coupon. While we in-processed the car, I told them that I had a time limit of 1.5 hours until I had to pick my son up at school. Everything was done correctly & I rolled up right on time to pick up my son. Thanks!
by Customer Service on 03/13/2023
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
by 2018 RAM LARAMIE Owner on 12/02/2022Verified Service
Mechanic and service advisor diagnosed and had me going in 1 work day! Had it at 2 previous dealerships but mechanics couldnt be bothered to figure out the issue!
Top notch service advisor- Jordan- had it mostly figured out before I got there.
Will be my go-to shop now!!
by Customer Service on 12/05/2022
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
by 2010 JEEP GRAND CHEROKEE LIMITED Owner on 12/01/2022Verified Service
Awful experience.
Brought my vehicle back in for the same issue that was supposed to be fixed. Told I would hear back by Monday. No call. Called Tuesday, no return call. Called Wednesday, no return call. Called Friday, no return call. Came in that Friday to find out that over the last week that NOTHING had been done. No diagnostics or anything.
Now their manager, Mat Davis, is avoiding my calls. This has been a truly awful experience.
by Customer Service on 12/02/2022
Thank you for informing me about your situation. Please know that we are looking into your concerns, Mat Davis our Fixed Operations Director or Tone Garcia our service manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton - General Manager - bbarton@bobhowardauto.com
by Lamar B. on 08/26/2022Verified Service
Went there for 2 issues and a oil change. Was told for 2 issues i would have to leave my vehicle for 2 days. Went back to pick my vehicle up on the 3rd day and the only thing that was done was a oil change. When asked why the other issues wasnt addressed every body was twirling their thumbs and stated the technician went home for the day so no one knows. Wasted 3 days for them to only change my oil.
by Customer Service on 08/29/2022
Thank you for informing me about your situation. Please know that we are looking into your concerns. Sean Simonz, our service director will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me.
Buck Barton
General Manager
bbarton@bobhowardauto.com
by 2019 RAM 1500 BIG HORN/LONE STAR Owner on 12/06/2021Verified Service
My vehicle was sent here from Carmax to fix parking sensor. They claimed it was fixed and was sent back to Carmax for carmax to simply start the vehicle and the service for parking notification was still on. So Carmax had to send my truck back to this dealership. over a week later I am still without my vehicle...
by Customer Service on 12/07/2021
Thank you for informing me about your situation. Please know that we are looking into your concerns, Sean Simonz our service manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.
by 2015 JEEP CHEROKEE LATITUDE Owner on 12/02/2021Verified Service
This was my 1st time getting my car serviced at this dealership, and I was very pleased they got behind, and because it took longer for the service, they did not charge me plus I got a software update car now runs smooth I will continue to get my services done at this dealership
by Customer Service on 12/06/2021
Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
by 2018 DODGE GRAND CARAVAN SE Owner on 09/19/2020Verified Service
Dealership regularly sends email coupons with 30 days to use the offer. This time the coupon came at the right time. Online appointment system is very easy. Service bay is somewhat difficult to find if you have not been there before. Work was done quickly. If you do not opt out expect to receive many text and email reminders and follow ups.
by Customer Service on 09/19/2020
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
by Melinda H. on 07/15/2020Verified Purchase
Working with Tom Darrow was a great experience; he was great about getting back to me quickly and answered all of my questions with patience. There was a bit of issue with the finance department, as they promised to send my paperwork on a Monday but didn't actually send them until Wednesday (which means a delay in finishing up the deal so I could get my new vehicle). However, this online experience was overall positive.
by Customer Service on 07/15/2020
Thank you Melinda for your kind words for Tom! We are thrilled that he provided you with a patient, positive car buying experience. Congratulations on your new car!
by 2014 RAM RAM TRUCK 1500 SLT Owner on 06/24/2020Verified Service
The new service center is nice. Coffee is good. My service writer was friendly, professional and knowledgeable. I have experienced no pressure for upselling of unnecessary services at BobHoward Dodge which is a refreshing change compared to many dealerships.
by Customer Service on 06/24/2020
Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
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Service Information
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150 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Bob Howard Chrysler Dodge Jeep RAM specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Full Service Auto Repair
Glass Repair & Replacement
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Bob Howard Chrysler Dodge Jeep RAM specializes in these makes, in addition to many others.
What do verified customers think about Bob Howard Chrysler Dodge Jeep RAM in Oklahoma City, OK?
Verified customers who visit Bob Howard Chrysler Dodge Jeep RAM in Oklahoma City, OK rate this business 4.5 out of 5 stars, with 303 reviews. 150 customers favorited this location.
How can I contact Bob Howard Chrysler Dodge Jeep RAM in Oklahoma City, OK?
To reach the sales team at Bob Howard Chrysler Dodge Jeep RAM in Oklahoma City, OK, call (405) 645-5843. To reach the service department, call (405) 749-1111
How can I schedule a service appointment with Bob Howard Chrysler Dodge Jeep RAM in Oklahoma City, OK?
What are the shop amenities offered by Bob Howard Chrysler Dodge Jeep RAM in Oklahoma City, OK?
Bob Howard Chrysler Dodge Jeep RAM in Oklahoma City, OK offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi, Mobile Charging Station and Snacks.
Does Bob Howard Chrysler Dodge Jeep RAM in Oklahoma City, OK have a service center?
Yes, Bob Howard Chrysler Dodge Jeep RAM in Oklahoma City, OK does have a service center. You can contact the service department at (405) 749-1111.
