by 2018 DODGE GRAND CARAVAN GT Owner on 05/03/2024Verified Service
When I bring my vehicles to BMW of Salem Service, I know I will be taken care of above and beyond my needs. Gary Glaze is an absolute favorite to work with, as he is excellent with communication, clarity, and care. BMW of Salem has earned my trust time and time again, and we will continue to come back! Thank you!
by BMW of Salem on 05/03/2024
Hello! We're so glad to know that you've had such positive experiences with Gary and the rest of our team at BMW of Salem. Your trust in us means a lot, and we look forward to continuing to serve your vehicle needs! We'll see you next time!
by 2023 BMW X5 XDRIVE40I Owner on 04/16/2024Verified Service
Gary Glaze helped me get my X5 serviced.i have worked with Gary for over 10years and find him friendly and helpful. Thanks Gary for having the car washed. The service went smoothly and I appreciate the technicians that complete the work.
Thanks for the coffee.
by BMW of Salem on 04/18/2024
Hello! We're glad to know that Gary and our team at BMW of Salem have been able to provide you with great service over the years! It's always a pleasure assisting you, especially when it comes to keeping your X5 in top shape. Enjoy that fresh cup of coffee and we'll see you next time!
by 2013 BMW X5 XDRIVE35I Owner on 01/02/2024Verified Service
As always, service was top notch, performed in a reasonable amount of time and for reasonable price. All the service advisors are great and Gary has been taking care of us for years. We live within 10 miles of two other BMW dealers and drive to Salem (40 miles) due to the commitment and appreciation BMW Salem gives us.
by BMW of Salem on 01/03/2024
We're so glad to know that you've had consistently great experiences with our service team, especially Gary. Your dedication in driving the extra miles to BMW of Salem is greatly appreciated! We look forward to continuing serving your automotive needs.
by 2024 BMW X5 XDRIVE40I Shopper on 05/22/2024Verified Purchase
Great salesman. Made the purchase stress free. Everything I needed in my car was available. Very satisfied.
by BMW of Salem on 05/23/2024
We're delighted to know that your car buying experience at BMW of Salem was stress-free and satisfying! Our team is always here to help find the perfect vehicle for you. Thanks for choosing us, we appreciate it! See you again soon!
by 2022 BMW M440XI GRAN COUPE Owner on 05/03/2024Verified Service
It was great. Every spring and fall I take my car to exchange my snow and performance wheels and tires. They store the wheels at the dealershop. They do a thorough checkup and wash my BMW inside and out. Fast and Thorough!
by BMW of Salem on 05/06/2024
Hello, thank you for your feedback. We're glad to know you've had great experiences with tire exchanges and thorough checkups at BMW of Salem. We appreciate your trust in us, and we'll continue providing top-notch service for your BMW M440Xi Gran Coupe! See you again soon!
by 2022 BMW X5 XDRIVE45E Owner on 04/26/2024Verified Service
Annual spring winter/summer tire swap. Everything ran on time and after 1.5 hour wait in the lounge I was on my way in a freshly washed car.
by BMW of Salem on 04/26/2024
Hello, we're glad to know your tire swap went smoothly and on time at BMW of Salem. It's always our goal to provide efficient service while you relax in our lounge. Enjoy the ride in your freshly washed car and we'll see you again soon!
by 2023 BMW M2 Owner on 04/25/2024Verified Service
BMW of Salem always takes care of me. Can it be pricey to maintain a BMW? Yes, obviously. We aren't driving a Honda. But I have found that BMW of Salem has always been very fair when it comes to maintaining my cars. It's a no brainer to come here.
by BMW of Salem on 04/25/2024
Hello! We appreciate your loyalty and trust in BMW of Salem! It's our goal to provide fair, quality service for all our customers. Thanks for choosing us as your go-to spot for maintaining your cars. Until next time, enjoy the road ahead!
by 2020 BMW 330XI Owner on 04/21/2024Verified Service
Took too long. My car was ready and pulled up but took 45 min for them to check me out . Also asked for a call back from them and never heard from them
by BMW of Salem on 04/22/2024
Hello, I would like to apologize for the extended wait time you experienced following your service appointment. Your feedback is valuable and appreciated as it helps us improve our level of service moving foward. I would be happy to address your concerns at your earliest convenience and have included my direct contact below. I look forward to hearing from you. Best, Chase Petersen - Service Manager - 971-273-4377
by 2023 BMW 530XI Owner on 04/21/2024Verified Service
BMW of Salem is the best BMW dealership I have been to. They are always communicative and prompt to get you in and out.
by BMW of Salem on 04/22/2024
Hello, thank you for taking the time to share your experience with BMW of Salem. We are happy to hear that the service was prompt, and our team was communicative. We look forward to your next visit!
by 2022 BMW X7 XDRIVE40I Owner on 04/16/2024Verified Service
Very experienced, skilled and professional. I like my car and they care about my car and my family safety.
by BMW of Salem on 04/18/2024
Hello! We're glad to know you had a positive experience with our skilled team at BMW of Salem. Ensuring the satisfaction and security of our customers is always a top priority for us. Enjoy your new car and we hope to see you again soon!
by 2022 FORD ESCAPE SEL Shopper on 04/12/2024Verified Purchase
BMW of Salem was great to work with. We went there for a specific vehicle they advertised and there was no pressure to get the deal complete.
by BMW of Salem on 04/12/2024
Hello, Congratulations on your purchase and thank you for choosing us! We're glad to know you had a positive experience with us at BMW of Salem. Our team always aims for a no-pressure environment, so it's great that we hit the mark during your visit!
by 2022 BMW X3 XDRIVE30I Owner on 04/11/2024Verified Service
Had a passenger seatbelt malfunction notice. They check it out thoroughly found nothing wrong said bring it back will consider changing most likely component.
by BMW of Salem on 04/12/2024
We appreciate your feedback! Our team at BMW of Salem is always here to help with any concerns you may have. We're glad we could assist with the seatbelt malfunction notice and look forward to serving you in the future if needed. Safe travels!
by 2018 BMW X1 XDRIVE28I Owner on 01/24/2024Verified Service
World class service department. They took great care of my vehicle and treated me like family. I surely will be back to service my X1 there in the future!
by BMW of Salem on 01/26/2024
We are happy to know that you felt like family during your visit at BMW of Salem! We look forward to taking care of your X1 in the future. Thank you for choosing us and sharing this review!
by 2017 BMW 328 D XDRIVE Owner on 12/31/2022Verified Service
I have taken my BMW into Salem BMW a couple of times for service/warranty work. Didn't have a positive experience after the previous visit but decided to give them another opportunity. Very disappointed in this shop. I have been given inaccurate/misleading information multiple times and on this visit they failed to accurately record the incoming mileage prior the service work performed. I don't trust this shop.
by BMW of Salem on 01/03/2023
Hello,
It is unfortunate to hear the service you have received from our team has not been consistent. Id appreciate the opportunity to discuss your visit personally, as your feedback will help us better serve you and other guests in the future. When the time allows, please consider reaching out to me so that we can earn back your trust in our team. I look forward to hearing from you.
Chase Petersen
Service Manager
971-273-4377
by Calvin T. on 06/24/2022Verified Service
they took a bit longer than i would think was necessary just to get the vehicle from me and take it in for service. So i do not think i like the hurry up and get there for an appointment just to be put on hold. Atmosphere. A appointment means when you as the customer arrives they should be ready to relieve you of your vehicle and take it in for service. Hoping this was an isolated incident.
by BMW of Salem on 06/29/2022
Hi Calvin -
I apologize and regret to hear about your experience with us. At BMW of Salem, our goal is to never leave a customer waiting, especially when they have an appointment. If you have any other feedback, please don't hesitate to call me. I am happy to chat and see if there is any way we can earn back your business!
Chase Petersen
Service Manager
971-273-4377
by 2013 BMW X5 XDRIVE35I Owner on 05/29/2021Verified Service
BMW Salem is THE place to go to buy or get service. Adam, Kinsey and the entire crew are awesome to work with, fair and will go to bat for you for BMW warranty or tire warranty issues. I live in the PDX metro area and am wiling to make the drive south because I trust them with my X5s and my peace of mind.
David C
by BMW of Salem on 06/02/2021
Hello, thank you for this positive review and your kind comments! Our team is happy to have served you well and we look forward to having you back at BMW of Salem for any future needs!
by 2015 MERCEDES-BENZ GLK350 4MATIC Owner on 03/30/2021Verified Service
Absolutely Amazing! This place made my long distance purchase such a breeze. Ryan Rush the sales guy was The Best and went above and beyond and Finance Manger Miranda Sween was absolutely knowledgeable, worked fast and just a blessing to work with. My whole process was so smooth.
by BMW of Salem on 03/30/2021
Hello, our team is thrilled to hear from you! We are pleased to know you have nothing but great things to say about your experience and we look forward to having you back at BMW of Salem for any future needs. Enjoy your new car!
by 2004 BMW 330CI Owner on 12/04/2020Verified Service
As always, the BMW of Salem did a great job of pinpointing the problem and fixing it in record time and sending me on my way! I can always expect the best care when I have to have my car serviced. They also have a deep discount for older model BMW'S, just a great place all the way around!! Thanks guys!
by 2013 BMW 328I SULEV Owner on 12/23/2019Verified Service
The service department is friendly and got my car diagnosed (for a fee) quickly. I gave them a 2 star rating due to the cost of the repair! It was extremely high. BMW offered to take $2000 off when they found out I was taking it to another shop. I would recommend giving the best price option 1st. Nice try BMW service but I wont be back.
by 2013 BMW X5 XDRIVE35I Owner on 02/26/2019Verified Service
Everyone we encountered at the dealership was Very helpful & friendly! It was truly a great buying experience! As we came from out of state and I had already picked out my vehicle, they had the paperwork done and everything went exactly as promised! I would highly recommend!!
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Service Information
1,272 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, BMW of Salem specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Top Makes Serviced
Based on CARFAX Service History, BMW of Salem specializes in these makes, in addition to many others.
BMW
Ford
Mini
Subaru
Toyota
About Us
Frequently Asked Questions
What do verified customers think about BMW of Salem in Salem, OR? Verified customers who visit BMW of Salem in Salem, OR rate this business 4.7 out of 5 stars, with 165 reviews. 1,272 customers favorited this location.How can I contact BMW of Salem in Salem, OR? To reach the sales team at BMW of Salem in Salem, OR, call (503) 461-0341. To reach the service department, call (503) 755-7857How many used cars are for sale at BMW of Salem in Salem, OR? There are 102 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at BMW of Salem in Salem, OR? There are 49 accident-free used cars for sale at this dealership.Does BMW of Salem in Salem, OR have a service center? Yes, BMW of Salem in Salem, OR does have a service center. You can contact the service department at (503) 755-7857.
