by 2019 PORSCHE 911 CARRERA/4/T Owner on 12/09/2024Verified Service
We've been going to this Porsche service center for the past 5 years. Reliable, knowledgeable and on time all the time.
by Legend Auto Group on 03/25/2025
Hello, thank you for your excellent rating and continued support! We're delighted you always have a great experience with our service team. Thank you for taking the time to review us and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by 2024 AUDI E-TRON GT PREMIUM PLUS Owner on 12/02/2024Verified Service
Service Department team were very friendly and carried out a detailed check to to diagnose the issue with my car's heating working. Sadly, the part s on back order and therefore I have to wait a few weeks before it is delivered and replaced.
by Audi Massapequa on 03/25/2025
Hello, thank you for your great feedback! We're pleased to hear you had an overall great service experience with us. We apologize for the inconvenience of the backordered part and appreciate your understanding at this time. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by 2022 AUDI A4 PREMIUM PLUS 40 Owner on 11/25/2024Verified Service
Complaint was not remedied. I hear a tapping noise when I make a left turn coming from front drivers side area and they couldn't hear it checked everything out said they didn't find anything but I still hear it
by Audi Massapequa on 03/25/2025
Hello, thank you for taking the time to share your feedback with us. We want to apologize that this issue was not fixed the first time. We understand this is frustrating and inconvenient and we appreciate your patience at this time. If there is anything you may need in the future, we are here for you. Have a great week and drive safe. Rep: Legend Auto Group
by 2021 AUDI A6 PREMIUM PLUS Owner on 10/26/2024Verified Service
They were able to fix the car but after insisting that they hurry it up because in all my years owning an Audi I have never ever had a loaner. It is like leasing a $20K Kia instead of an over $60K car. Terrible!
by Audi Massapequa on 03/25/2025
Hello, thank you for your honest feedback. We must apologize that your service experience was not what you expected. We have had a continued issue with shortage of loaner vehicles and we are working to remedy this at this time. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe. Rep: Legend Auto Group
by 2018 AUDI A3 PREMIUM Owner on 08/30/2024Verified Service
Cathy in service and the service manager there were so helpful. They couldn't do enough and kept me updated the whole way. I had an issue with the Turbo and they were all over it. Definitely going back
by Audi Massapequa on 03/25/2025
Hello, thank you for your positive feedback! We're delighted Cathy and our team were able to assist you. Thank you for taking the time to review us and we look forward to welcoming you back! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by Yinka A. on 08/17/2024Verified Service
Very prompt. Car was ready when promised. Ease of dropping off the car and picking it up. No wait time when dropping off the car
by Audi Massapequa on 03/25/2025
Hello, thank you for your wonderful feedback! We're pleased to hear servicing our team was easy and hassle free. We appreciate you taking the time to review us and thank you for servicing with Audi Massapequa. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by 2022 PORSCHE MACAN GTS Owner on 07/15/2024Verified Service
Excellent customer service. My prior dealings were with Freeport Porsche, and I would never go back there. Amityville was great to work with!!
by Legend Auto Group on 07/16/2024
Hello, thank you for the wonderful review! We pride ourselves on great customer service and working to meet our customer's needs. We'll be sure to pass along the great feedback to our team. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by 2021 PORSCHE PANAMERA TURBO S Owner on 04/06/2024Verified Service
Check - in was prompt Car was ready in early afternoon and was cleaned / vacuumed inside and out Staff was courteous and efficient.
by Legend Auto Group on 04/08/2024
Hello, thank you for your wonderful review! We're delighted our team provided you with a professional and easy experience. Thank you for choosing to service with Legend Auto Group. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by 2022 AUDI A4 PREMIUM PLUS 40 Owner on 04/06/2024Verified Service
Seem to be having major issues with this car luckily covered by warranty but not drivable and again no loaner and had to rent car which they would not reimburse me for
by Legend Auto Group on 04/08/2024
Hello, we apologize for any inconvenience caused during your service with our team. We have experienced an ongoing issue with a shortage of loaner vehicles, and we appreciate your understanding regarding this matter. Unfortunately, we are unable to reimburse customers for rental vehicles at this time. If you have any further questions or concerns, please do not hesitate to contact us at customercare@legendautogroup.com. Have a good week & drive safe. Rep: Legend Auto Group
by Leonard B. on 04/02/2024Verified Service
Very professional in every aspect. They have the procedure down to a science. Minimized my wait time and were very cordial throughout. Highly recommend Legend.
by Legend Auto Group on 04/03/2024
Hello, thank you for your amazing feedback! We're pleased to hear our team provided with an exceptional service visit. Having professional staff who know how to provide an excellent customer experience is very important to us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by 2023 PORSCHE TAYCAN GTS Owner on 01/13/2024Verified Service
We're very Happy with the service we received at legend Porsche. The staff is professional and courteous.
by Legend Auto Group on 02/01/2024
Hello, thank you for your wonderful review! We're pleased to hear you are always satisfied with your visits with us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by 2018 PORSCHE MACAN GTS Owner on 11/30/2023Verified Service
Ivy was very warm very meticulous and she answered all my questions and she gave me all information that I needed. She took time with me and I really appreciate the appointment.
by Legend Auto Group on 02/01/2024
Hello, thank you for your wonderful feedback! We're pleased to hear that Ivy provided you with a great experience and kept you well-informed. We'll be sure to pass along your kind words about her performance. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by Rick C. on 11/21/2023Verified Service
Wonderful experience with professional, courteous staff. Jackie took excellent care of me and my car.
by Legend Auto Group on 02/01/2024
Hello, thank you for your amazing review! We're delighted to know that you had an incredible experience with us and our team. Jackie is a talented member of our staff and we'll be sure to pass the great feedback along. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by 2022 AUDI A4 PREMIUM PLUS 40 Owner on 08/31/2023Verified Service
My car inspection was finished in less than an hour including car washed. I chose to wait for my car in waiting area but TV provided in waiting area is still not working
by Legend Auto Group on 02/01/2024
Hello, thank you for your great feedback! We're pleased to hear that our team completed the work on your vehicle efficiently. We apologize for the TV in the waiting room not working properly. We appreciate your feedback as it helps us work to improve our customer experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group
by 2020 AUDI S6 PREMIUM PLUS Owner on 08/17/2023Verified Service
Audi Massapequa has been awesome since my first day doing business with them 15 years ago. Professional and courteous every step of the way. Thank you Scott and team.
by Audi Massapequa on 08/18/2023
Hello. Thank you for leaving us a wonderful review. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup.
by 2021 AUDI A5 PREMIUM PLUS 45 Owner on 07/08/2023Verified Service
the service writers were friendly & helpful. my car was delivered when promised and problem fixed...the first time. I have always had good experiences with this dealer!
by Audi Massapequa on 07/08/2023
Hello. Thank you for leaving us a wonderful review. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup.
by 2019 AUDI A6 PREMIUM PLUS Owner on 07/06/2023Verified Service
My experience with Audi Massapequa is always excellent..Scott the manager makes sure the work is done properly and will never service my car anywhere else. All the people in the service Dept is great.
by Audi Massapequa on 07/06/2023
Hello. Thank you for leaving us a wonderful review. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup.
by 2017 PORSCHE 911 CARRERA/CARRERA 4 Owner on 06/29/2023Verified Service
Its a pleasure dealing with everyone at Amityville Porsche. The staff makes it easy from start to finish. The mechanics are on top of everything and do a wonderful job. I would recommend them and have done so in the past.
by Porsche Amityville on 06/30/2023
Hello. Thank you for leaving us a wonderful review. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Auto Group #LegendAutoGroup member of the Legend Auto Group #thelegendautogroup.
by Jakob H. on 06/12/2023Verified Shopper
Sales person couldn't have been more rude Incredible lack of professional personality Total disinterest in conducting basic business Told me in several unambiguous ways that my business was not welcome there
by Audi Massapequa on 06/14/2023
Hello Jakob. we are sorry to hear about any customer being upset with their experience. Please feel free to contact us at customercare@legendautogroup.com if you would like to discuss this further.
by 2023 AUDI Q3 PREMIUM S LINE 45 Shopper on 02/27/2023Verified Purchase
Jess was amazing person knew so much about trucks very knowledgeable and super nice Help me out . Great experience.
by Audi Massapequa on 02/27/2023
Hello. Thank you for leaving us a fantastic review. We're happy to hear you had a wonderful experience with Jess! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup.
