by 2021 HONDA CR-V EXL Owner on 10/17/2025Verified Service
Always professional, courteous, friendly, helpful and efficient. Have been a client for many years and years to come!!
by Rusty Skinner on 10/17/2025
Thank you so much for the loyalty and support over the years. Customers like you are hard to replace so we are proud to hear you enjoy our team.
by 2021 HONDA PILOT TOURING Owner on 10/15/2025Verified Service
The smell of antifreeze after a week. Took vehicle back to make sure noting was wrong. Tech took vehicle back and inspected said everything was fine.
Overall my experience was terrific.
by Rusty Skinner on 10/15/2025
We appreciate your business and trust, we are happy to hear there wasn't an issue. Thank you for trusting us!
by 2015 TOYOTA VENZA LE/XLE Owner on 10/14/2025Verified Service
They are very professional and give excellent service! They get us in and out in a timely manner and explain everything they do plus give my car a nice bath!
by Rusty Skinner on 10/14/2025
We truly appreciate your kind words and review. Our team works so hard to make every customer feel special. We are glad to read we succeeded. Thank you again for choosing us!
by 2025 HONDA HR-V LX Owner on 10/13/2025Verified Service
Great customer service.
The only concern I have is that I make an appointment online and then my car gets parked and sits there for awhile.
by Rusty Skinner on 10/13/2025
Thank you so much for your kind words and FANTASTIC review. We are fortunate to have you with us!
by 2025 HONDA CR-V EXL Owner on 10/13/2025Verified Service
Dalton was very friendly, helpful, and had our car serviced and back to us very quickly. We have always been well treated by Allen Honda and impressed by their service.
by Rusty Skinner on 10/13/2025
Thank you very much for taking the time to leave us this kind review! We are proud to have Dalton with us; he is a great addition to our team. Enjoy your weekend and thank you for trusting in us!
by 2024 HONDA CIVIC LX Owner on 10/12/2025Verified Service
The service was quick and thorough as always.
The staff is always kind and accommodating
Only complaint is wven though I had appointment that did not have correct part in stock
by Rusty Skinner on 10/13/2025
Thank you for choosing us, some parts are controlled order from Honda. Recall parts most of the time are a verify and confirm before the OEM will allow us to order those parts. We apologize for the frustrations and hope this clarifies the process we must follow.
by 2021 HONDA PASSPORT EXL Owner on 10/11/2025Verified Service
Unorganized mess :( you have to speak to for people to get work done and none is them know what the other one told you . They need to figure it out!
by Rusty Skinner on 10/11/2025
Thank you for the review Vandy. We apologize we left you feeling this way. We will use this review to coach and train our young people. Please expect an apology call from one of our managers.
by 2022 GMC TERRAIN SLE Owner on 10/06/2025Verified Service
It was great. They diagnosed the probably quickly and I got my car back the next day. There was even a shuttle to take your home.
by Rusty Skinner on 10/06/2025
We work hard for our customers daily and appreciate you taking the time to leave our team this review. Thank you for choosing us!
by 2016 HONDA PILOT EXLN Owner on 09/26/2025Verified Service
I was kept fully informed while my car was being serviced and it was finished in a shorter time than I was told.
by Rusty Skinner on 09/29/2025
Thank you for sharing with other customers that may be looking for quality service. We appreciate your business and trust!
by Gemini B. on 09/21/2025Verified Service
The service was fast! Karis, was very polite. Allen Honda has the best service department hands down.
by Rusty Skinner on 09/22/2025
WOW!! These are the exact reactions we work for every day. Thank you for taking the time to come share with other potential customers.
by 2025 HONDA RIDGELINE SPORT Owner on 09/20/2025Verified Service
I did not like buying a car and having to make a 2nd trip for the key.
Once there, service was fine
by Rusty Skinner on 09/20/2025
We apologize for the 2nd trip but are happy to hear you enjoyed our service department.
by 2023 HONDA CR-V SPORT TOURING Owner on 09/13/2025Verified Service
I need fast service because I am the care giver for my husband who has dementia. Allen Honda makes this happen. Thank you.
by Rusty Skinner on 09/13/2025
Thank you for trusting in our team to get you back to your husband quickly. Prayers sent to you and your family!
by 2014 HONDA RIDGELINE RTL Owner on 09/11/2025Verified Service
Been going there since 2008 and always quick and great service. Never push me to do other things on my vehicle.
by Rusty Skinner on 09/12/2025
Thank you so much for your many years of loyalty and service!!!!
by 2020 HONDA PILOT BLACK Owner on 08/29/2025Verified Service
Wasn't great, nor was it horrible. You are only as good as the personal you hire and train. The ability to communicate directly with those who actually do the service has disappeared. I recommend this company because our options are limited.
by Rusty Skinner on 08/29/2025
Thank you for the review and feedback. We always take these seriously and work to make changes, we always want our customers to be happy with their decision to use us!
by 2019 HONDA CR-V LX Owner on 08/26/2025Verified Service
The service was done in a timely manner. I also like the little extras like the free car wash and vacuum.
by Rusty Skinner on 08/26/2025
Thank you for choosing us, we are happy to hear that our team exceeded your expectations!
by 2012 HONDA PILOT EXL Owner on 08/25/2025Verified Service
Affordable multipoint inspection. I disliked that I was charged for something that I did not ask for or give approval for
by Rusty Skinner on 08/25/2025
Thank you for the business, the only charge we show is for the MPI. Any time a tech has to diagnose a vehicle we remove that inspection cost if repairs are completed with us. Hope this clears up any confusion.
by 2021 HONDA CR-V EX Owner on 08/23/2025Verified Service
Daniel help take care of a matter I could not get resolved in my first visit. I thank Daniel for that.
by Rusty Skinner on 08/23/2025
We thank you for letting us fix the issue, we don't claim to be perfect, but we do care about our customers. Have a great weekend!
by 2020 ACURA MDX TECH Owner on 08/18/2025Verified Service
This dealership always exceeds expectations with real time communication and clarity with advice, options, and assurances.
by Rusty Skinner on 08/18/2025
We hope you know how much these positive reviews mean to us! We greatly appreciate your kind words and business. We look forward to seeing you on your next visit.
by 2025 HONDA CIVIC SPORT Owner on 08/17/2025Verified Service
I like that it didn't take long as estimated. I don't like that I was encouraged to walk away with the estimated time when I arrived.
by Rusty Skinner on 08/18/2025
Thank you for taking the time to leave our team this great 5-star review.
by 2017 HONDA RIDGELINE RTL Owner on 08/14/2025Verified Service
Service was great as usual.Karis was courteous and professional,the dealership was excellent during my wait,and Victoria did a great job on my service.
by Rusty Skinner on 08/14/2025
Thank you doesn't seem fitting enough for this great review and kind compliments. We are blessed to have you as a customer of the store. We look forward to seeing you again!
