by 2022 SUBARU OUTBACK PREMIUM Owner on 01/17/2026Verified Service
I liked the way they kept me informed on my car's service appt. They explained everything they did and what we need to do.
by Adventure Subaru on 01/20/2026
Thank you for sharing your feedback about our team from Adventure Subaru. We are pleased to hear you are satisfied with your experience - Safe travels in your Outback!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2020 SUBARU WRX PREMIUM Owner on 01/17/2026Verified Service
I am always well treated and the service to my car is always top notch. I highly recommend Adventure Subaru service.
by Adventure Subaru on 01/19/2026
Thank you for your recommendation! We're happy to hear you're always well taken care of at Adventure Subaru. See you next time! Safe travels in your 2020 SUBARU WRX PREMIUM!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2015 SUBARU FORESTER 2.5I PREMIUM Owner on 01/16/2026Verified Service
Adventure is accurate and will work with customer to time repair work. All staff is helpful and pleasant.
by Adventure Subaru on 01/20/2026
Thank you for sharing your support for our helpful and accommodating team! Safe travels in your Forester and we'll see you next time!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by Darryl P. on 01/10/2026Verified Service
The dealer helped us with a goodwill assistance repair from Subaru and then did some other repairs as well. Jim was very helpful as usual in getting it scheduled & done right away.
by Adventure Subaru on 01/12/2026
Hi Darryl, we are grateful for your trust in Adventure Subaru and we're pleased Jim and our team delivered! Thank you for sharing your support.
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2025 SUBARU LEGACY Owner on 01/08/2026Verified Service
Always a great experience, this time just a routine maintenance, oil change and tire rotation. Thanks again!
by Adventure Subaru on 01/09/2026
We truly appreciate your support and look forward to serving you and your Legacy again in the future. See you next time at Adventure Subaru!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2017 SUBARU OUTBACK 2.5I LIMITED Owner on 01/02/2026Verified Service
Tim was excellent. Very thorough, very personable & explained all. Liked the video by the technician!
by Adventure Subaru on 01/05/2026
Thank you for sharing your great feedback about Tim and our entire team. We are honored to have earned your trust and business. We look forward to seeing you back at Adventure Subaru!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2024 SUBARU CROSSTREK PREMIUM Owner on 12/22/2025Verified Service
Always a pleasant experience. Helpful staff and quick service. And thanks for changing the battery in my key fob. Save me the struggle.
by Adventure Subaru on 12/22/2025
Thank you for sharing your experience with our team at Adventure Subaru. We hope to see you again down the road! Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2024 SUBARU FORESTER LIMITED Owner on 12/20/2025Verified Service
The service was completed in a good length of time. It was done well. The service manager told me what was done and answered my questions. It is always a great place.
by Adventure Subaru on 12/22/2025
Thank you for choosing Adventure Subaru and for sharing your experience. Safe travels in your Forester, and we'll see you next time!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by Linda E. on 12/09/2025Verified Service
I didn't like that I brought my car in with an 11am appt but did not hear any word about the car until the next day about 10am.
However the car was then completed and I got it back by 230pm. All covered due to a faulty part. All good now
by Adventure Subaru on 12/10/2025
Linda, thank you for the review. We appreciate your patience and will share this feedback with our team so we can work on providing you with a more efficient experience next time. We're grateful for your business!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2024 SUBARU IMPREZA SPORT Owner on 12/05/2025Verified Service
The service people were remarkable. They should give lessons in how to treat/explain things to others.
by Adventure Subaru on 12/05/2025
Wow, thank you so much for these kind comments - our service team will be thrilled to hear them! Your business is greatly appreciated by all of us here at Adventure Subaru, and we look forward to seeing you again next time. Have a fantastic weekend and safe travels in your Impreza :)
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2021 SUBARU OUTBACK TOURING Owner on 11/30/2025Verified Service
No pressure to perform any additional work. I was in and out just like they promised. Everybody was professional and easy to work with m.
by Adventure Subaru on 12/01/2025
Thank you for sharing your feedback! We appreciate your business, and we'll see you next time. Safe travels in your Outback!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2024 SUBARU CROSSTREK PREMIUM Owner on 11/24/2025Verified Service
Adventure Subaru is an excellent place to have car repairs. They are personable, knowledgeable, and keep you up-to-date in real time.
by Adventure Subaru on 11/24/2025
Thank you for sharing your experience with your Crosstrek service. We appreciate your five-star review wish you a Happy Thanksgiving!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2017 SUBARU FORESTER 2.5I Owner on 11/18/2025Verified Service
The staff was extremely helpful! They made my experience very personal by going over what was done and explaining the technician's recommendations for services that I should consider in the near future. Thank you!
by Adventure Subaru on 11/20/2025
Thank you for the glowing review, Heather! We're delighted that our team made your experience personal and informative. We appreciate your business and look forward to your next appointment!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2020 SUBARU FORESTER LIMITED Owner on 11/16/2025Verified Service
Very good. Forgot to give my coupon, and called 2 hours later. The girl said she would call later-no call received. Called the next day. Again she did not call me back.
by Mark on 11/17/2025
Thank you for sharing your experience! I'd like to follow up with you regarding your coupon and make this right - Please call me at 440-210-5789 at your convenience.
Mark, Service Manager
Adventure Subaru, Painesville, Ohio
by 2014 SUBARU OUTBACK 2.5I PREMIUM Owner on 11/16/2025Verified Service
I trust taking my car here. They are all very friendly, professional and work is done in a timely manner. Price was reasonable.
by Melody on 11/17/2025
Thanks for the kind words. We're really glad you continue to feel confident bringing your car to us. That trust means a lot, and we're always here to help however we can.
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2025 SUBARU OUTBACK WILDERNESS Owner on 11/15/2025Verified Service
First service performed on time and as expected. Courtesy personnel but seem to dismiss my question and concerns. Problem I was concerned with still exists and the explanation I was given doesn't seem correct and it was not looked into.
by Mark on 11/17/2025
Thanks for sharing your review - I'd like to learn more about your experience. Please call me at 440-210-5789 at your convenience.
Mark, Service Manager
Adventure Subaru, Painesville, Ohio
by 2021 SUBARU FORESTER LIMITED Owner on 11/13/2025Verified Service
The best service department ever. The service has always been explained in detail. The staff puts customers first.
by Melody on 11/17/2025
Really appreciate you taking the time to share this. It means a lot to know the team continues to earn your trust and make your Forester visits feel clear and customer-focused every time. Safe travels!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2019 SUBARU CROSSTREK PREMIUM Owner on 11/11/2025Verified Service
Waiting room was comfortable and playing Little Women on the tv. Service staff was friendly and helpful.
by Melody on 11/17/2025
Thanks for visiting us! I'm glad it was easy. We appreciate you letting us know that you had a good experience. See you next time!
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2018 SUBARU OUTBACK 2.5I PREMIUM Owner on 11/10/2025Verified Service
Thorough, kind and professional.
Serviced in a timely manor.
Results printed out and completely dependable.
by Melody on 11/10/2025
Really appreciate you taking the time to share this. Glad everything felt clear and well cared for throughout your visit.
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
by 2022 SUBARU OUTBACK LIMITED Owner on 11/03/2025Verified Service
Typical, I don't like writing these everytime I have something done. Don't waste my time and I won't waste yours. If there is a problem I'll let you know. I did think the price was a little high.
by Melody on 11/04/2025
Thanks for your feedback - we truly appreciate it. We know the follow-up surveys can be overwhelming, and we understand not everyone wants to fill something out every time. If anything ever feels off or worth a conversation, we're here and always open to hearing it.
Melody Jacobson, Community Coordinator
Adventure Subaru, Painesville, Ohio
