“We liked our experience with Charlie Akeridge, our tech. We did not like CARFAX stating that our tire rotation was past due, since this was a listed service performed. We can only assume that someone did not notify CARFAX promptly.”
“They did a good job with a tire replacement , brake fluid change, recall inspection, brake pad, replacements, and wiper blade insert replacements. They did a good job with the overall inspection and I was impressed with the video Link I was sent to view a video of the mechanic showing all needed repairs. My only complaint was the service department's coordination with me picking up my vehicle. There was poor communication with me causing unnecessary delay and wait time.”
“Great experience! All purchases should go so well. It was well worth the drive from eastern Louisville to New Haven, Ky. (About an hour.) I got a very good price for a mint 2009 Honda CR-V, which lived up to their description, and I got a generous trade-in on my vehicle. The family-run operation is professional and provided a good, painless (even enjoyable) shopping experience. They were quick to answer my email or text questions and provided a personal touch when viewing and test-driving the vehicle. I would not hesitate to give them my business in the future or recommend them to friends and family.”
