by 2020 CHEVROLET SILVERADO C1500 LT Owner on 01/24/2026Verified Service
My service advisor, Bill Mullen, ia very attentive and does a great job of guiding me to right services for my vehicle to keep in it reliable working condition while not overspending on unnecessary services. He is very trustworthy and the reason I have all my services performed at Reliable Chevrolet Richardson.
by Reliable Chevrolet on 01/26/2026
We are elated to hear about your outstanding experience with your service advisor. It's wonderful to know that you receive such attentive guidance in selecting the right maintenance for your vehicle while staying within budget. Having a trustworthy advisor who helps keep your vehicle in excellent working condition without unnecessary expenses is exactly what we strive to provide. Your loyalty means everything to us, and we're honored that the quality service you receive keeps you coming back for all your vehicle's needs.
by 2019 CHEVROLET SILVERADO K2500HD LTZ Owner on 12/18/2025Verified Service
Great customer service. Called to set up an appointment and was scheduled that same day. The service was completed in a timely manner. My service consultant also advised of future services needed in order to maintain the vehicle in good operating condition. Exceptional customer service and am extremely pleased. Thank you!
by Reliable Chevrolet on 12/24/2025
Thank you for your review! We are excited to hear about your positive experience with our team. It's wonderful that we could accommodate your scheduling needs so quickly and provide same-day service. We're pleased that your service was handled efficiently and that your consultant took the time to discuss upcoming maintenance recommendations to help keep your vehicle running smoothly. Your satisfaction with our customer service means everything to us, and we truly appreciate your trust for your vehicle's care.
by 2021 CHEVROLET SILVERADO K2500 HIGH CTRY Shopper on 12/10/2025Verified Purchase
What an awesome experience! The manager Derrek was so responsive and answered all of our questions, and trust me we had a lot. Purchased a 2021 2500 HD at a fantastic price and it looked brand new, even the neighbors were impressed. I can't say it enough, Derrek Hooser is his name and Reliable Chevrolet is lucky to have him. Service was beyond excellent.
by Reliable Chevrolet on 12/17/2025
We are excited to hear about your wonderful experience with your 2500 HD purchase! It's fantastic that Derrek was so attentive and took the time to address all your questions thoroughly. We understand how important it is to feel confident in such a significant investment, and we're thrilled that the truck exceeded your expectations with its excellent condition. Your kind words about Derrek's exceptional service truly mean the world to us at Reliable Chevrolet. We're delighted that everything from the pricing to the overall experience made this such a positive journey for you.
by Clint44us@yahoo C. on 11/24/2025Verified Service
Didn't happen. I arrived for my appointment on time and waited in showroom for 2 HOURS with no communication from service manager. I went to service to get status. I was informed they hadn't even moved the vehicle into service bays and it would probably be another 45 minutes. This was for an oil change! So I had them bring my vehicle up and left. Not a SEWELL customer service experience
by Reliable Chevrolet on 12/18/2025
We sincerely regret that your experience did not reflect the high standards we aim to provide. Our team works hard to coordinate timely service while keeping customers informed throughout the process. Feedback like yours helps us improve and serve everyone better. For any follow-up or assistance, please contact our Service Manager, Eric David, at 972-952-8135 or edavid@reliablechevrolet.com directly.
by 2024 CHEVROLET EQUINOX LT Owner on 10/17/2025Verified Service
I had a 10:00 appointment for an oil change. I checked in a few minutes early and did not receive my car until 12:20 pm. This is totally unacceptable. I'm sure the actual oil change was fine. Therefore, I rated you two stars instead of one. I do not plan to return to Reliable Chevrolet for an oil change.
by Reliable Chevrolet on 10/23/2025
We are disappointed to hear about the wait you experienced during your recent oil change appointment. We understand your frustration and are sorry to hear that you feel this way about your experience. We would welcome the opportunity to discuss this matter further and work toward a resolution. Please contact our Service Manager, Eric David, at 972-952-8135 or edavid@reliablechevrolet.com so we can address your concerns directly.
by Racawawa@verizon N. on 10/13/2025Verified Service
Like my Service Advisor!!! Michael Davis. ""Had 11:15 appt. Got there at 10:30. Was advised then that Service Department running behind 2 PLUS HOURS.. Waited at Dealership. Technicians must be good or great. They Got my Wife's Malibu finished just in time for me to get it back to her and Pick up My 2024 Silverado!!!
by Reliable Chevrolet on 10/17/2025
Thank you for your review and for taking the time to share your experience with us. It's wonderful to hear that you had a positive experience with your service advisor and that our technicians were able to complete the work on your wife's Malibu efficiently. We're pleased that the timing worked out well for you to return her vehicle and pick up your Silverado. Your feedback about the service quality helps us continue to improve our operations.
by 2025 CHEVROLET EQUINOX LT Owner on 10/08/2025Verified Service
Josh was the best. Josh helped me find the path for my service on my new car. Josh was very knowledgeable about my 2025 Equinox. I had complete confidence in Josh. Josh treated me so well. I didnt feel pressured to do anything , he gave me all the information so I could make a good path.
by Reliable Chevrolet on 10/13/2025
We are elated to hear about your wonderful experience with our service team. It sounds like you received exactly the kind of knowledgeable and pressure-free guidance that every customer deserves when getting familiar with their new vehicle. We understand how important it is to feel confident and well-informed about your vehicle's service needs, and we're thrilled that you felt completely supported throughout the process. Your feedback about receiving all the information needed to make the best decisions for your car means so much to us. Thank you for taking the time to share your positive experience.
by Joe L. on 07/02/2025Verified Service
I waited a really long time for a radio to come in that would supposedly fix the problem of my phone continuously disconnecting and reconnecting to my car. The new radio didn't fix the problem and I had to sit in the waiting room for over 3 hours while they replaced it. I was told that they would try to get me a loaner and get my car back in to fix the Bluetooth and haven't heard from anyone since. Gary has been nice though.
by 2025 CHEVROLET MALIBU RS Owner on 07/01/2025Verified Service
Working with Richard Tucker has been a pleasure for years. He is helpful, Customer-focused, and delivers what he promises. Richard has earned my trust through many transactions for well over a dozen years, and is definitely my go-to-guy for anything automotive.
by 2024 CHEVROLET SILVERADO C1500 Owner on 06/28/2025Verified Service
The service was considerate.
They provided helpful suggestions on additional options during the vehicle's basic maintenance, offering more choices without being pushy. Even if the customer showed no intention to purchase extra services, they did not engage in repeated upselling and fully respected the customer's decisions.
by 2021 CHEVROLET C1500 SUBURBAN LT Owner on 06/07/2025Verified Service
I had transmission replaced and programmed but it doesn't mention that on CARFAX. I don't know why didn't show up in the history so I demand to register the current mile for warranty purposes and safety. Need to update everything what done or replaced in the car.
by Reliable Chevrolet Texas on 06/13/2025
Thank you for sharing your feedback with us. We understand the importance of having a complete and accurate vehicle history, especially when it comes to warranty and safety concerns. We value your request to ensure that all necessary updates are made to your vehicle's records.
For us to assist you further, please reach out to our Service Manager, Eric David, at 972-952-8135 or edavid@reliablechevrolet.com. We appreciate your patience and look forward to resolving this matter for you.
by Marco M. on 04/22/2025Verified Shopper
Quite bizzare. I contacted the dealership and let them know I was interested in a specific vehicle. I had the funds and everything that is needed to purchase. Spoke with several people and never heard back. A week went by and now the car I wanted was sold.
Don't bother with this dealership. Not very "Reliable"
by 2022 NISSAN KICKS SV Owner on 03/31/2025Verified Service
I purchased my car here on a Saturday and took it home same day. My carfax report says that new tires were put on the following Monday. I tried following up with the service department but never got a response. I don't know if there are new tires or not.
by Reliable Chevrolet on 04/03/2025
We are sorry to hear about your concerns regarding the tires and your experience with our service department. We understand how important it is to have clarity on these details, and we would like the opportunity to address your questions. Please reach out to Derrek Hooser, Sales Manager, at Dhooser@ReliableChevrolet.com so we can investigate this further and ensure you're fully informed.
by 2020 CHEVROLET TRAX 1LT Owner on 03/28/2025Verified Service
My Sales Service Consultant Mr GARY GARNER is the best thing ever happened to me, he advised me what to do and am very happy because I thought my Trax was falling apart but he said nope don't worry everything gonna be alright and I believed him.so far soo good.
by Reliable Chevrolet on 03/31/2025
It's wonderful to hear about your positive experience with Gary Garner! We're so glad he was able to provide you with helpful advice and reassurance regarding your Trax. It's fantastic that he was able to alleviate your concerns and that you're happy with the outcome. We appreciate you sharing your experience and recognizing Gary's excellent service.
by 2015 CHEVROLET CORVETTE STINGRAY Z51 3LT Owner on 03/27/2025Verified Service
The dealership is always on top of any problem I might have with my Vette, thanks to Bill Mullin. His advice is so appreciated!
I do wish that a complimentary wash was included, especially when needed service was expensive. I will probably look at other dealerships that do offer complimentary wash when buying my next Vette.
by Reliable Chevrolet on 03/31/2025
We're happy to hear that Bill Mullin has consistently provided you with excellent service and valuable advice regarding your Corvette. We understand your desire for a complimentary car wash, especially after a more expensive service. We appreciate your feedback and will take it into consideration as we continually strive to improve our customer experience. We value your patronage and hope to have the opportunity to serve you again in the future.
by 2021 CHEVROLET SILVERADO K2500HD LTZ Owner on 03/14/2025Verified Service
I took it for a recall service and they reprogrammed the transmission. As I was leaving the dealership, the transmission began to fail. I took it back to have it fixed, and they told me I had to pay. They were the ones who made the error in reproducing the transmission, and they told me I had to pay.
by Reliable Chevrolet on 03/18/2025
Thank you for your feedback regarding the recall service and the transmission issue. We understand your concerns about the situation and appreciate you bringing it to our attention. For further assistance, please reach out to our Service Manager, Eric David, at 972-952-0649 or edavid@reliablechevrolet.com.
by 2024 CHEVROLET SILVERADO K1500 ZR2 Owner on 03/03/2025Verified Service
As always everything was excellent!!! I have usually work closely with Mike, but he was tied up when I showed up, so I was very fortunate to speak with Richard. As always, the team as Reliable Chevy took care of everything, and the personal service was amazing. I HIGHLY recommend the Service Dept. at Reliable Chevrolet.
by Reliable Chevrolet on 03/05/2025
Thank you for your kind words! We are thrilled to hear that everything was excellent during your visit. It's great to know that Richard was able to assist you and that our team provided amazing personal service. We appreciate your high recommendation of our Service Department and look forward to seeing you next time.
by 2020 CHEVROLET K1500 SUBURBAN LT Owner on 02/10/2026Verified Service
Gary did a great job getting my surburban repaired on a short timeline prior to my going on an extended trip.
by Reliable Chevrolet on 02/12/2026
We are elated to hear about your positive experience with our service team! It's wonderful that we could get your Suburban repaired quickly to meet your travel timeline. Having a reliable vehicle ready for an extended trip is so important, and we're glad we could deliver the efficient service you needed. Your feedback about the excellent work and quick turnaround truly means a lot to our team. We appreciate you taking the time to share your experience and hope your trip goes smoothly!
by Chutikarn P. on 02/02/2026Verified Service
Good service. And Maria is helpful because she took extra time to explain everything to us in detail.
by Reliable Chevrolet on 02/06/2026
Thank you for taking the time to share your experience with us. We're delighted to hear that you received quality service during your visit. It's wonderful to know that our team member took the extra time needed to walk you through all the details thoroughly. Providing clear explanations and ensuring our customers feel informed is something we value deeply. Your feedback reinforces our commitment to delivering helpful and attentive service to everyone who chooses us for their automotive needs.
by 2023 CHEVROLET TRAVERSE PREMIER Owner on 02/01/2026Verified Service
Reliable was able to determine the cause of my check engine light. Parts are ordered and I'm still able to drive my car. Will be fixed soon.
by Reliable Chevrolet on 02/06/2026
We are overjoyed to hear that our team was able to quickly identify what was causing your check engine light issue. It's wonderful that you can continue driving while we get the necessary parts ordered for the repair. We truly appreciate your trust in our diagnostic capabilities and look forward to getting your vehicle running at its best once the parts arrive.
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Service Information
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13,472 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Reliable Chevrolet Texas specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Reliable Chevrolet Texas specializes in these makes, in addition to many others.
Buick
Chevrolet
Ford
GMC
Toyota
Shop Amenities
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
About Us
Welcome to Reliable Chevrolet Service Center
ENJOY THE BENEFITS OF CERTIFIED CHEVROLET SERVICE NEAR PLANO TX, GARLAND TX AND DALLAS TX AT THE RELIABLE CHEVROLET SERVICE CENTER
If you're anything like us, you love the feeling of driving a new car, a...
What do verified customers think about Reliable Chevrolet Texas in Richardson, TX? Verified customers who visit Reliable Chevrolet Texas in Richardson, TX rate this business 4.4 out of 5 stars, with 1,243 reviews. 13,472 customers favorited this location.How can I contact Reliable Chevrolet Texas in Richardson, TX? To reach the sales team at Reliable Chevrolet Texas in Richardson, TX, call (833) 626-0781. To reach the service department, call (844) 461-1597How can I schedule a service appointment with Reliable Chevrolet Texas in Richardson, TX? You can schedule a service appointment at Reliable Chevrolet Texas in Richardson, TX through CARFAX.What are the shop amenities offered by Reliable Chevrolet Texas in Richardson, TX? Reliable Chevrolet Texas in Richardson, TX offers the following amenities: Courtesy Shuttle, Free Car Wash and Free Wi-Fi.Does Reliable Chevrolet Texas in Richardson, TX have a service center? Yes, Reliable Chevrolet Texas in Richardson, TX does have a service center. You can contact the service department at (844) 461-1597.
