by 2015 LEXUS RX 350 Owner on 03/29/2024Verified Service
Utilizing this service center for a couple of years, no problem with customer service, quick and friendly, efficient shuttle to go elsewhere if you choose not to wait. Yesterday, the service center was busy, and the wait area was packed.
One small notice, not an issue, initially it was not intuitively and obviously clear to locate their Service and Tire Center. However, I do recommend McCord's Service and Tire Center.
by Lynn Quiding on 04/15/2024
Thank you for your review of our Dealership. We appreciate your feedback it is important to us to make our customers visit the best it can be. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,
Lynn Quiding
CRM
by 2017 TOYOTA RAV4 LIMITED/SE/PLATINUM Owner on 03/24/2024Verified Service
Gavin was very efficient and helpful. He noticed that I was interested in the Car care promotion. I bought one after we discussed it for a moment and he informed me it would save me money as I come in for my maintenance. He was great to work with. You need more professionals like him.
by Lynn Quiding on 03/25/2024
Thank you for your kind words and sharing your experience with us. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,
Lynn Quiding
by 2019 TOYOTA HIGHLANDER SE/XLE Owner on 01/28/2024Verified Service
I was greeted as soon as I arrived. The person was very friendly and got me inside quickly. The service person was efficient and friendly. She checked me in then kept me informed of the progress of my service. I always take my car to Vancouver Toyota for the best service.
by Lynn Quiding on 01/29/2024
Thank you for sharing your experience working with our Service Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,
Lynn Quiding
CRM
by 2000 TOYOTA TUNDRA ACCESS CAB/SR5 Owner on 01/26/2024Verified Service
I received a text message with the price for my original service reason plus two suggested services. I declined the two suggestions and approved the one scheduled service. This text came late in the afternoon, and I thought it would be another two hours before the work was done but I received a phone call about 30 minutes later that the job was complete.
by Lynn Quiding on 01/29/2024
Thank you for sharing your experience working with our Service Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,
Lynn Quiding
CRM
by Dk_wesley W. on 01/25/2024Verified Service
I took my car in for diagnostic, had two codes that came up plus 2 others that were not implemented. I put in the app to fix all, they dud not fix important ones lights maintenance required soon came back on after supposedly fixed plus tire light. Had to go back down and the first light was reset but tire light came on again next day. I work 11 hours a day I do not have time to play games with Toyota.
by Lynn Quiding on 01/29/2024
Hi,
I left you a voicemail today and would like to discuss your experience and the light that is coming on.
Please call
Sincerely,
Lynn Quiding
CRM
360 253 5403
by 2017 TOYOTA TACOMA DBL CAB SR5/TRD Owner on 01/07/2024Verified Service
Took this in for a "Map not loading - contact dealer" that came up on the InfroTainment screen. I found that if you just rub a little on the SD slot door the system worked. I told the service personal this at each visit (took 4 visits to get the SD card even looked at. They really don't listen to their customers.
by Lynn Quiding on 01/15/2024
It was a pleasure speaking with you today and I will share our conversation with my Management Team. We do value your feedback and appreciate you as a customer.
Sincerely,
Lynn Quiding
CRM
by 2017 TOYOTA TACOMA DBL CAB SR5/TRD Owner on 01/07/2024Verified Service
Took 4 tries to find out that the SD card in the GPS was bad. Even though I was telling the service personal that in order to get the system to work I had to push on the SD slot door every time we used the vehicle. Even after the 1st visit (a SW update) I just shook my head and said - "That isn't doing anything to the SD interface.
by Lynn Quiding on 01/15/2024
It was a pleasure speaking with you today and I will share our conversation with my Management Team. We do value your feedback and appreciate you as a customer.
Sincerely,
Lynn Quiding CRM
by 2012 TOYOTA CAMRY/SE/LE/XLE Owner on 12/31/2023Verified Service
They didn't do what they said they did on the after service paperwork, except for the oil change. They "didn't": rotate my tires, vacuum the floor boards, reset the maint. required light and they put my air filter back in with leaves and pine needles in it. Let's hope they even did the oil change correctly.
by Lynn Quiding on 01/03/2024
It was a pleasure speaking with you today and I am happy you were able to bring your vehicle back so we could make this right for you.
Sincerely,
Lynn Quiding
CRM
360 253 5403
by 2021 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 12/15/2023Verified Service
I have always said that the younger staff there are not friendly or polite, I and many of my coworkers who go there for service feel the same way. They take no pride in being courteous to customers. I do believe it is just an age thing. Training and being held accountable would help
by Lynn Quiding on 12/18/2023
We appreciate your feedback and will address this with our staff and hope for your next visit you to see an improvement.
Sincerely,
Lynn Quiding
CRM
by 2016 TOYOTA SEQUOIA PLATINUM Owner on 11/25/2023Verified Service
Service was ok just a little disappointed that my service person didn't know about certain things that I was being charged for that were covered by warranty or included in the purchase-all thru your dealership-the SUV has never been serviced anywhere else
by Lynn Quiding on 12/12/2023
Thank you for your review regarding your service visit. I wish that you would have gotten your questions answered. If I can be of assistance please call me.
Sincerely,
Lynn Quiding
CRM
360 253 5403
by 2016 TOYOTA RAV4 LTD Owner on 11/23/2023Verified Service
Went here to get oil changed and tire rotated on my 2016 RAV 4. Found a couple of things that needed taken care of. So had the cabin air filter taken care of and will be getting my battery replaced after Thanksgiving. Great service as expected and as usual. Jacob, my service advisor was very professional and also very personable.
by Lynn Quiding CRM on 11/24/2023
Thank you for your review and sharing your experience while in for your vehicle maintenance. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,
Lynn Quiding
CMR
by 2016 TOYOTA RAV4 LTD Owner on 05/11/2024Verified Service
Had my car serviced here and was very satisfied with how I was treated and feel confident my car was treated equally as well.
by 2021 TOYOTA TACOMA DBL CAB SR5/TRD Owner on 05/09/2024Verified Service
Excellent dealer in both sales and service. Service department is large, people are friendly and effective. Service completed as promised. Would highly recommend the dealership. Would have rated higher than a 5 star if allowed.
by 2018 TOYOTA HIGHLANDER SE/XLE Owner on 05/09/2024Verified Service
Great customer service, was given a ride to and from work while my car was being serviced. Great service as always!
by 2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 05/07/2024Verified Service
These guys are great at explaining so that I do understand. They are also knowledgeable, courteous and friendly too
by 2021 TOYOTA HIGHLANDER PLATINUM Owner on 05/05/2024Verified Service
took much longer than expected. 2 days to replace the fuel pump. Had to call to find out the car status each day, even when it was ready to pick up.
by 2017 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 04/17/2024Verified Service
Everything was great. There was a glitch when they ordered our new tires so we had to to come back the next week to get them. Otherwise it would have been a 4 star experience.
by Lynn Quiding on 04/22/2024
Thank you for your review of our Service Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,
Lynn Quiding
CRM
by 2012 TOYOTA PRIUS V Owner on 04/13/2024Verified Service
Everything that I asked for was done. It cost more than I had hoped, but my Prius V is better than a new vehicle. Love this car!
by Lynn Quiding on 04/15/2024
Thank you for your review of our Dealership. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,
Lynn Quiding
CRM
by 2014 TOYOTA RAV4 XLE Owner on 03/22/2024Verified Service
For the most part it was good. The oil change price was higher than I was originally quoted so the reason for a 4 star instead of 5.
by Lynn Quiding on 03/25/2024
Thank you for your kind words and sharing your experience with us. We do try to stay competitive. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,
Lynn Quiding
by 2017 TOYOTA RAV4 LE Owner on 03/20/2024Verified Service
Great service. Everyone is always friendly. They took off a diagnosis charge since they were able to solve my problem without looking at the car.
by Lynn Quiding on 03/25/2024
Thank you for your kind words and sharing your experience with us. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,
Lynn Quiding
1 - 20 of 529 results
Service Information
2,535 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, McCord's Vancouver Toyota specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, McCord's Vancouver Toyota specializes in these makes, in addition to many others.
What do verified customers think about McCord's Vancouver Toyota in Vancouver, WA? Verified customers who visit McCord's Vancouver Toyota in Vancouver, WA rate this business 4.5 out of 5 stars, with 529 reviews. 2,535 customers favorited this location.How can I contact McCord's Vancouver Toyota in Vancouver, WA? To reach the sales team at McCord's Vancouver Toyota in Vancouver, WA, call (360) 483-0031. To reach the service department, call (360) 253-0678How many used cars are for sale at McCord's Vancouver Toyota in Vancouver, WA? There are 701 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at McCord's Vancouver Toyota in Vancouver, WA? There are 242 accident-free used cars for sale at this dealership.Does McCord's Vancouver Toyota in Vancouver, WA have a service center? Yes, McCord's Vancouver Toyota in Vancouver, WA does have a service center. You can contact the service department at (360) 253-0678.
