by 2008 CHRYSLER TOWN & COUNTRY TOURING ED Owner on 08/22/2021Verified Service
My appointment at Zappone was for routine maintenance on my 13 year old Town and Country. Easy drop off and service write-up with Advisor Jeff Coon. Jeff reviewed the service history with me and made recommendations based on age and mileage. Car was ready when promised and all services performed.
by Bill Loveys on 08/24/2021
Thanks for your feedback. We really appreciate it!
by 2015 JEEP CHEROKEE TRAILHAWK Owner on 07/27/2021Verified Service
I always get great service at Zappone. Everyone I have encountered has been pleasant, professional and willing to explain services , as well as very informative as to the status of my vehicle once it's in the garage. Overall, I am very pleased with the Service Department - thank you for keeping your customers in mind and for doing such a great job!!
by Bill Loveys on 07/28/2021
Thank you for your feedback and kind words! I'll pass it on the the service department and management staff
by 2017 DODGE DURANGO SXT Owner on 07/15/2021Verified Service
I couldn't be happier with the service I get when I bring my Durango to Zappones in Clifton Park. Everyone has been amazing and make me feel like part of the Zappone family. Most Especially, Mike P, Jess Nowiak, Ray P and Mike C. I will refer everyone I know to this dealership!
by Bill Loveys on 07/22/2021
Thank you for your feedback and kind words!
by 2019 JEEP GRAND CHEROKEE LAREDO Owner on 06/20/2021Verified Service
Actaully was able to fix the problem. I orginally brought the car to Lia and they told me they replaced the part even though it was making the same noise and i had the same problem. Brought it to Zappone service and they actually fixed it. Both were under warranty, so Jeep paid to Lia's crappie service.
by Bill Loveys on 06/23/2021
Thank you for your feedback! We appreciate it!
by 2014 DODGE CHARGER SXT AWD Owner on 12/20/2020Verified Service
Completely satisfied. Scheduling of the appointment was easy. Car was taken in for servicing on time and work was completed as expected. Since I purchased the car five years ago, they have performed all devices on the car. Cannot think of a better Servive department.
by Bill Loveys on 06/07/2021
Thanks for your feedback. we really appreciate it!
by 2022 JEEP GRAND CHEROKEE L SUMMIT Owner on 04/02/2026Verified Service
The service and sales department at Zappone CJDR have always been great!
by 2023 JEEP CHEROKEE ALTITUDE LUX Owner on 03/30/2026Verified Service
Professional and courteous staff and work done properly
by 2023 JEEP CHEROKEE ALTITUDE LUX Owner on 03/12/2026Verified Service
Preformed service as expected and outlined items that needed attention
by 2025 JEEP COMPASS LIMITED Owner on 03/09/2026Verified Service
Very professional and accomadating. Problem fixed.
by 2019 RAM 1500 BIG HORN/LONE STAR Owner on 03/07/2026Verified Service
Done and fixed in a timely manner.
by Martin John H. on 02/26/2026Verified Service
Got my truck in and out quick hardly no down time
by 2022 CHRYSLER PACIFICA TOURING L Owner on 02/20/2026Verified Service
Great service and staff. Comfortable waiting area.
by 2023 JEEP RENEGADE LATITUDE Owner on 01/26/2026Verified Service
Always the best attention service!
by 2022 RAM 1500 LARAMIE Owner on 01/26/2026Verified Service
Service is always quick and done right
by 2018 JEEP CHEROKEE LATITUDE Owner on 01/20/2026Verified Service
Did good work quickly as they could did great job by me highly recommended
by 2020 RAM 1500 LARAMIE Owner on 01/19/2026Verified Service
Shop was very informative and helpful.
by 2013 HONDA CIVIC LX Owner on 12/22/2025Verified Service
No problem getting appt. Everything went fine.
by 2022 JEEP CHEROKEE LATITUDE LUX Owner on 12/19/2025Verified Service
Service is excellent as always.
by 2024 JEEP COMPASS LIMITED Owner on 11/20/2025Verified Service
Took longer than expected. Employees were very friendly. Cost less than expected.
by 2021 RAM 1500 BIG HORN/LONE STAR Owner on 11/06/2025Verified Service
Resolved all issue. Diagnostic at a $189 charge for already known code issue was excessive.
