by 2016 HONDA CR-V EX Owner on 06/09/2025Verified Service
I had an excellent experience with customer service! The representatives were incredibly friendly and attentive, addressing my concerns promptly and thoroughly. They took the time to listen to my issues and provided clear solutions, which made the entire process smooth and enjoyable. I truly appreciated their dedication to ensuring I felt valued as a customer.
by Lisa Rose on 06/11/2025
Thank you so much for taking time out of your day to provide such amazing feedback regarding your recent experience at Wolfchase Honda's Service Center. It's wonderful to learn that you enjoyed working with our team and found them to be both efficient and friendly. We truly value your patronage and look forward to serving you again.
by 2022 HONDA CIVIC TOURING Owner on 05/18/2025Verified Service
Honda wolfchase was not able to find the hairline fracture in my rim. And therefore didnt do anything to my tire, Even though they were told it was going flat and the TPS Light was on. A smaller auto shop was able to diagnose the problem. I'll be returning to Honda Southaven to have the problem fixed since I still have a warranty for my tires.
by 2019 HONDA CIVIC SI Owner on 04/16/2025Verified Service
Wolfchase Honda was the only repair facility, after two others, that was able to properly diagnose and fix my car's issue. During my visit, Wolfchase Honda was going through renovations, but the staff explained everything about their process and explained all the different options I had. They were able to repair my car in less than two business days.
by Lisa Rose on 04/17/2025
Thank you for taking time out of your day to provide such wonderful feedback regarding the repair of your vehicle. It's great to hear that our team was able to diagnose the issue correctly and get it fixed for you. It's also great to learn that you experienced great communication from our staff throughout the process. I will forward your comments to our team, as they will love your feedback. We truly appreciate your business and look forward to serving you again.
by 2016 HONDA PILOT EXL Owner on 04/03/2025Verified Service
Everything was fine from the service check in, to the wait for the service to be done, to the paying for it all. But then . . . came the WAIT for the delivery of my vehicle. It was much longer than I'd experienced before. A customer should never have to hear, "I'm sorry," from the employee that brings any vehicle around for that customer.
by Lisa Rose on 04/04/2025
Thank you for taking time out of your day to provide such valuable feedback. I apologize for the longer than expected wait time of your vehicle delivery, and understand your frustration. We are going through a renovation and have just moved into the showroom, so there are some things to work out. I will take your feedback personally to our Service Director so that this issue can be addressed. We value your business and your opinion.
by 2014 HONDA CIVIC LX Owner on 01/31/2025Verified Service
I've been a customer for the past 11 Years. I've only let Wolfchase Honda care for all things with my vehicle and each and every time I'm blown away by the service I've received. Though all of their staff goes above and beyond, Mr. Kenneth Jones, Ms. Yeen, and Mr. Skylar of the service department have made lasting impressions that will have me praising to everyone I know to purchase a Honda from the one and only Wolfchase Honda.!
by Lisa Rose on 02/10/2025
Wow! Thank you so much for your incredibly kind words and for awarding us a five-star rating! We're thrilled to hear about your fantastic experience with us, and truly value your long-time loyalty to our Service Center. It's so wonderful to see all three of these Service Advisors recognized in such an amazing way, and they all do go above and beyond to service our customers. Comments, like yours, make their efforts so rewarding. It's truly an honor to serve you and we value your 11 years of loyalty to our dealership. Please let us know if there is anything you need between now and your next visit. We look forward to seeing you again.
by 2014 ACURA TL TECH Owner on 01/30/2025Verified Service
They are always EXCELLENT!! I take my Acura to Honda because the service is incredible!! Dexter usually helps me but the guy that helped me was awesome too!!
P.S. Acura dealership not nearly as goodI went twice and never went back! Wolfchase Honda is for me!!
by Lisa Rose on 01/31/2025
We truly appreciate your kind words and your loyalty! Thanks for taking time out of your day to recognize Dexter and our team. We strive to provide exceptional service to each and every customer we have the privilege of serving. We value your business and your opinion!
by 2017 HONDA ACCORD TOURING Owner on 12/04/2024Verified Service
The staff are nice and very efficient. Our advisor, James Bond, told us what service was due on the car and the price. He gave us an estimate of when the car would be ready. It was ready before the promised time. This dealership is very easy to work with. Kind, courteous staff in all the departments.
by Lisa Rose on 12/30/2024
Thank you so much for the 5-star rating! We really appreciate you taking time out of your day to leave positive feedback on behalf of our service team and James Bond. I'm so pleased to hear that you found James to be professional during the entire service process. We strive for customer experiences like yours. We truly appreciate your loyalty and look forward to serving you again.
by 2019 HONDA CIVIC LX Owner on 11/25/2024Verified Service
Everyone I had contact with was very nice professional attentive. My car was serviced very quickly. I came in for an oil changed and my tires rotated. I think I was only there for about an hour and a half, and you don't have to have an appointment for Service.
by 2019 HONDA PASSPORT ELITE Owner on 11/23/2024Verified Service
Wolfchase Honda Service Department has always been top-notch for me. Since I bought the Passport (2019 model) my Service Advisor has been Kenneth Jones. I value Kenneth's knowledge and expertise, and always feel like he's shooting straight with me.
by 2016 HONDA ODYSSEY EXL Owner on 11/21/2024Verified Service
Dexter took care of our service visit. Cody performed the work back in the garage area. This was a needed service visit plus a battery replacement. Very expensive visit. Personnel very polite and prompt. Phone call when problem discovered. Work done quickly and efficiently. So glad we have good service dept to handle our van. Love having a free ride home after drop off too! Thank you
by 2021 HONDA PILOT TOURING Owner on 10/21/2024Verified Service
EVERYTHING WENT WELL BUT IT WAS JUST A FIX SLOW LEAK IN TIRE AND OIL CHANGE BUT I CAN ADD I HAVE SO MANY FREE OIL CHANGES WHEN I
PURCHASED MY VEHICLE AND JUST ABOUT EVERYTIME I BRING IT IN THEY
TRY TO CHARGE ME WHICH IS SOME TIMES A LENGHTLY PROCESS TO GET IT CLEARED UP THIS TIME DIDN'T TAKE BUT ABOUT 5 MINUTES THOUGH
by 2022 ACURA RDX TECHNOLOGY Owner on 10/19/2024Verified Service
Dexter Alexander was the best service tech I have seen in a long time. I brought my Acura RDX in for service because my former Acura salesman John Lau recommended going to you , since it was closer and so I wouldn't have to deal with Acuras terrible service department. I'm so glad that I did!
by 2018 HONDA CR-V TOURING Owner on 08/28/2024Verified Service
Simple and honest process. Just told them what I wanted, and they performed just that. He was extremely informative about the condition of my car. I didn't feel forced to pay for anything I didn't need just yet. Jose was great. Snacks and drinks were a perk too.
by Kevin M. on 07/29/2024Verified Service
I was expecting to be here a while for the services I was getting done, but they had me out the door relatively quick. The associates were all friendly and helpful. Comfortable waiting area with several TVs, tables near electrical sockets, and WiFi. I was able to get a little work done while waiting and then watch a quick movie on my laptop. I sincerely feel that this will be my service location going forward.
by Kevin M. on 07/15/2024Verified Service
I had been going to Autonation Honda for a couple decades now. I tried calling and inquiring about a service there and got the run around. I emailed Wolfchase Honda and got a response within a couple hours. I took my vehicle in for transmission service and was back on my way in under 2 hours. I'm fairly sure I've found a new place to take my vehicle for service after all these years!
by 2014 HONDA CR-V EXL Owner on 07/11/2024Verified Service
Excellent service and always with a smile. I have been going to Wolfchase Honda for quite a few years. Even though I now live near Nashville, I still go to them for my 6 mo. car maintenance whenever I come home for a family visit. They are the best!!!
by 2019 HONDA CIVIC EXL Owner on 06/13/2025Verified Service
The Service at Wolfchase Honda is top notch. The service team listens to what you need and gets it done in an efficient and timely manner. I highly recommend them for all your Honda needs.
by 2020 HONDA PILOT ELITE Owner on 06/04/2025Verified Service
The service was okay, but the dealership has added a service charge to pay via credit card. This seems like an effort to indirectly raise prices.
by Lisa Rose on 06/06/2025
Thank you for choosing Wolfchase Nissan for your recent service needs, and for taking the time to provide valuable feedback. We did just add a 3% convenience charge when using a credit card to pay, as we are charged the same by the credit card companies, which keeps us from having to raise prices and provides consumers with an option to pay by cash, check or debit with no convenience fee. I completely understand your feedback and will forward it to upper management for review and consideration. We value your business and want you to be completely satisfied.
by Lisa M. on 06/02/2025Verified Service
John Tierney is the best Service Manager I've ever had. He is respectful and sincere and very helpful. He got me in and out with very little hassle and a lot of ease.
by Lisa Rose on 06/06/2025
Thanks for your amazing feedback regarding your recent visit to Wolfchase Honda's Service Center and most especially, John Tierney. John is a valued asset to our Service Team and we are so lucky to have him on our staff. We value your business and look forward to serving you again.
by 2021 HONDA ACCORD TOURING HYBRID Owner on 06/01/2025Verified Service
As usual my experience at Wolfchase Honda service was excellent. They take exception care of my vehicle.
by L Rose on 06/06/2025
Thank you for your amazing feedback and the 5-star rating, it is always rewarding to our team to receive positive reviews, like yours. We value your continued loyalty and look forward to serving you again.
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Service Information
1,435 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Wolfchase Honda specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Wolfchase Honda specializes in these makes, in addition to many others.
What do verified customers think about Wolfchase Honda in Bartlett, TN? Verified customers who visit Wolfchase Honda in Bartlett, TN rate this business 4.8 out of 5 stars, with 667 reviews. 1,435 customers favorited this location.How can I contact Wolfchase Honda in Bartlett, TN? To reach the sales team at Wolfchase Honda in Bartlett, TN, call (901) 883-4976. To reach the service department, call (901) 255-3777Does Wolfchase Honda in Bartlett, TN have a service center? Yes, Wolfchase Honda in Bartlett, TN does have a service center. You can contact the service department at (901) 255-3777.
