by 2015 TOYOTA PRIUS Shopper on 06/13/2025Verified Purchase
The whole process was so seamless, they made the whole car buying process so easy and affordable. They are very professional and fair, which is a great combination! I will be doing more business with them in the future!
by 2023 FORD MUSTANG MACH-E PREMIUM Owner on 05/24/2025Verified Service
When they realized the repair was going to take longer they gave my wife a loaner to use. A good way to advertise other vehicles offered by Ford. My wife like the loaner and is considering the purchasing. Everyone should use loaners as a way to advertise. Good job!
by 2014 FORD FLEX SEL Owner on 04/20/2025Verified Service
I purchased my 2014 Ford Flex at Will Tiesiera Ford, and have it serviced there since I bought it. I will not go anywhere else. They perform all the work I need and sometimes also have helpful recommendations. My Flex still drives like it did the day I bought it thanks to Will Tiesiera Ford.
by 2001 FORD F150 Owner on 11/28/2024Verified Service
I had an "Service Engine Soon " light on. My wife and I were on our way home from Fresno. We stopped in to make an appointment and was able to leave the pickup and get a ride home. Next day got an estimate and repaired . Have yet to be disappointed in with service.
by 2003 FORD MUSTANG GT Owner on 10/10/2024Verified Service
Service writer refused to let me have the oil filter after it was changed. I explained that the car had been sitting for a while and I wanted to inspect the filter element for metal debris. He said he follows the rules and offered to shred the service order and I could leave without getting the oil change. The car needed the oil change so I let him write it up. The car was serviced and I left without the filter.
by 2024 FORD F150 LARIAT Owner on 09/10/2024Verified Service
The service department was ready and took the vehicle in for service. The service was done correctly. The only problem was that it took over two hours to get my truck back (and if I had not requested that they check on it for me, then it may have sat in the parking lot longer). I asked the service rep to check on it for me as I had an appointment at another business to attend. I was not pleased at all.
by David Santos on 09/11/2024
Thank you for taking the time to share your feedback regarding your experience at Will Tiesiera Ford . We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience.
We will take your comments into consideration to make changes to improve our customer experience. If I may be of further assistance, please contact me below.
Sincerely,
David Santos
djsantos@willtiesieraford.com
by Dennis G. on 04/19/2024Verified Service
I was on time for a confirmed early morning appointment and noted that I was waiting for service to be completed. THREE HOURS for an oil change and tire rotation is HORRIBLE service with an appointment! I had to keep asking for updates/progress, as none was forthcoming from service advisor. Hopefully this is not typical, but I may reconsider returning here for service.
by Sean Ryan on 04/22/2024
Thank you for taking the time to leave a review. My apologies on your last service visit, this is not typical. If I can ever be of assistance, please let me know.
Sean Ryan
General Manager
by 2024 FORD MAVERICK XLT Shopper on 03/17/2024Verified Purchase
I went to another dealership to purchase a Maverick and after a week, they never called me. I went to Will Tiesiera and that day they submitted my order for my Maverick and only a few months later, I received my truck. They kept me informed and I appreciated that. I am glad I went to this dealership.
by Sean Ryan on 03/18/2024
Thank you for your business, we appreciate your comments!
Sean Ryan
General Manager
by 2023 FORD F250 SUPER DUTY Owner on 03/03/2024Verified Service
To my surprise service was excellent. I was greeted as soon as I walked in the door, I didn't have to wait for them to write up my service request and before I knew it they were done. Prices were very competitive and I will go back for my service needs. Thank You
by Sean Ryan on 03/04/2024
THANK YOU! We appreciate your business and the kind words.
Sean Ryan
General Manager
by 2018 FORD F150 SUPERCREW Owner on 08/21/2023Verified Service
They were able to confirm the noise we were hearing in the engine compartment was the cam phasers going bad again. Since we were visiting from out of state, we were fortunate enough that they had the parts in stock and were able to fit us in to their already busy service schedule so that we could get back home safely and without any mechanical issues
by Sean Ryan on 08/21/2023
Awesome! Thanks for the review and nice comments. Safe travels.
by 2011 MERCURY MARINER PREMIER Owner on 10/07/2022Verified Service
I was very pleased with the service of my vehicle. The service was performed on a timely manner which I appreciated. I also appreciated that they had set up a temporary waiting area, since they were still undergoing construction/maintenance work in the service and waiting area. Thank you again for your service!
by Sean Ryan on 10/08/2022
Thank you for the business and more importantly the kind words!
Sean Ryan
General Manager
by 2019 FORD F150 Owner on 09/05/2022Verified Service
The customer service is great. But , I've been having a problem with knocking coming from the engine on occasion. They asked me to bring my truck in when I does it. I've brought it in twice and both people heard the knocking. Then they tell me to make a appointment and when I do the knocking isn't heard. I've had this issue since 32000 mile and now I'm at 51000
by Sean Ryan on 09/06/2022
Please reach out to our Service Manager, David Rodriguez, as soon as possible at 559-688-7471. He will be able to coordinate with you and hopefully get figured out.
Sean Ryan
General Manager
by Nestor R. on 09/05/2020Verified Purchase
Everything was made through the phone, easy and fast. I just went to the dealer to pick up the car pretty much. Everyone wa shoe store and extremely professional. They gave me a breakdown of everything not like other dealers who just give you a final price. Would recommend. Special thanks to Daniel Ripple !
by Sean Ryan on 10/30/2020
Thank you for the comments and the business! We appreciate it.
Sean Ryan
General Manager
by 2014 DODGE GRAND CARAVAN SE Owner on 01/17/2020Verified Service
Good service, but price was a lot more than expected. $289.00 to replace a thermostat. $50 was the cost of the thermostat, the rest in labor. And my insurance through Ford wouldn't cover it, and I had been told the day before by an employee there that my insurance was the best kind to have. Apparently not so much.
by 2013 FORD EDGE SEL Owner on 02/08/2018Verified Service
The service department started work on my vehicle as soon as the paperwork was completed. I had a 10:00 a.m. appointment and had to wait for the vehicle. The work was done by 12:15 p.m. I am very pleased with all the staff at Will Tiesiera Ford. I am glad I purchased my vehicle from this company.
by 2022 FORD EXPLORER ST Owner on 05/23/2026Verified Service
The service team was knowledgeable and informative.
by 2023 FORD F150 SUPERCREW Owner on 05/19/2026Verified Service
Excellent service. Service staff was professional and service was performed quickly.
by 2013 FORD EXPLORER LIMITED Owner on 05/18/2026Verified Service
everything went well withjservice.
by 2025 NISSAN ALTIMA SV Owner on 05/10/2026Verified Service
It took them less than an hour to complete everything.
by 2021 FORD BRONCO SPORT OUTER BANKS Owner on 05/05/2026Verified Service
It was nice they came to us! With 2 small children it made it so much eaiser for us.
