by 2013 CHEVROLET SILVERADO K2500HD LT Owner on 11/23/2019Verified Service
In spite of being overcharged by 30.00 which hasnt been returned yet, it was ok. Please return my money.
by Donald McCandless on 11/25/2019
Hello, I'm Donald McCandless, Customer Experience Manager at Wild West Chevrolet. I'd like to be able to help you resolve this. Please call me at 775-463-3456 and I'd be happy to assist you as much as possible. I look forward to helping you.
by 2007 HUMMER H3 SUV Owner on 12/15/2018Verified Service
Apart from the very long wait ( 7hrs ) only had too flush the trany and put pads in rear brakes. But it took7+ hrs. And it still tried to kill me on the way home. But apart from that all was good.
by on 12/20/2018
Hello, I'm Donald with Wild West Chevrolet. Thank you for choosing us for your service repair! I'm sorry to hear that the wait was longer than expected. If you'd like to provide any insight from your perspective of what lead to this and how I can improve on our performance for your future visits and our other customers, I welcome your input! You can reach me directly at 775-382-1456 or by email at donald@wildwestchevrolet.com. Thanks again,
Donald McCandless
by 2014 FORD ECONOLINE E250 Owner on 10/18/2018Verified Service
Told service was going to be free, then was charged $60.00 for service.
I had to explain to my supervisor the problem, he was not happy about this.
by on 11/02/2018
I'm sorry to hear that your recent visit did not meet your expectations. Please know that at Wild West Chevrolet, we strive to not only meet, but exceed your expectations every time. If you don't mind, please contact me directly as I would like the opportunity to speak with you about your experience and see what we can do to rectify it, or improve for our next customer. Please contact me directly at 775-382-1456 or email donald@wildwestchevrolet.com.
Thank you,
Donald McCandles
Wild West Chev
by 2005 JEEP GRAND CHEROKEE LAREDO/COL Owner on 06/17/2018Verified Service
Great car care , employees know what they are doing, so glad to have Wild West in Yerington Nevada, I will return for future car care.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
by 2014 CHEVROLET SILVERADO K1500 LTZ Owner on 11/09/2017Verified Service
Went in for recall and they were very professional and got the job done in a quick manner. They also offered to wash my truck but it was already clean.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
by 2014 CHEVROLET SILVERADO K1500 LTZ Owner on 10/12/2017Verified Service
Very easy check in and clean beautiful service department. Did our recall service very quickly and efficiently!
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
by 2016 GMC YUKON XL K1500 SLT Owner on 07/11/2017Verified Service
Great experience - Wild West worked with my schedule, had competitive pricing, and even washed my car! We will definitely use them again.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
by 2002 CHEVROLET MONTE CARLO SS Owner on 10/02/2014Verified Service
Took longer than was estimated for oil change and tire rotation, also said they would call when they were finished and never did.
by on 11/24/2015
Hello,
This is Donald McCandless with Wild West Chevrolet. I'm sorry to hear that we didn't meet your expectations. We strive to complete every service in a timely manner and you are correct to expect this from us. I'd like to discuss this with you and see what we could have done to prevent this and learn from it so that another customer does not have this same experience. When you are available please contact me.
donald @ wildwestchevrolet .com
Sincerely,
Donald McCandless
Wild West Chevrolet
by 2019 CHEVROLET SILVERADO LD K1500 LT Owner on 09/16/2024Verified Service
Easy to get appointment and work was done in an hour.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453.
-Jerry Bryant, GSM, Wild West Chevrolet
by 2018 CHEVROLET SILVERADO K2500HD LTZ Owner on 09/13/2024Verified Service
Efficient service. In and out in an hour. Pleasant personnel and good coffee.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453.
-Jerry Bryant, GSM, Wild West Chevrolet
by 2016 CHEVROLET CRUZE LIMITED LT Owner on 08/03/2024Verified Service
Service is great. Everyone is helpful and friendly.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453.
-Jerry Bryant, GSM, Wild West Chevrolet
by 2003 GMC YUKON Owner on 07/21/2024Verified Service
Got me in and out fast. Problem fixed without a hitch.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453.
-Jerry Bryant, GSM, Wild West Chevrolet
by 2018 NISSAN SENTRA S/SV/SR/SL Owner on 05/06/2024Verified Service
These people are simply the best!
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
by 2016 FORD ESCAPE SE Owner on 04/28/2024Verified Service
Service was fast, professional and affordable.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
by 2018 CHEVROLET TAHOE LT Owner on 04/21/2024Verified Service
Fabulous emergency service. I picked up a nasty steel bungee hook which flattened my tire and mangled my wheel well. I pulled into Wild West Chevrolet for help and they were life savers. They immediately responded to my emergency and had me back on the road in an hour. They bent over backwards to help even though I was an out of towner. What an exceptional service team. The folks in Yerington, NV are lucky to have such a caring, professional and neighborly team.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
by 2000 SATURN SL1 Owner on 03/31/2024Verified Service
Used this shop about 20 years.Quality and timely service! The best.Many thanks.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
by James K. on 03/29/2024Verified Service
Extremely courteous and friendly. They were truly concerned about my situation. Prompt with service.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
by 2015 CHEVROLET TRAX LTZ Owner on 03/18/2024Verified Service
Good service in a timely manner.
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
by 2019 CHEVROLET SILVERADO K2500HD LTZ Owner on 03/13/2024Verified Service
Great Job Service Department.
Thanks!!
by Jerry Bryant on 05/07/2025
Thank you for the review. If there is anything we can do to leave you completely satisfied next time please let me know. Our reputation is very important to us. :D You can also reach me directly at 775-382-1453. Thanks again, Jerry Bryant, GSM - Wild West Chevrolet
by 2019 CHEVROLET SILVERADO K2500HD LTZ Owner on 02/26/2024Verified Service
Great service- great people!
by Jerry Bryant on 05/07/2025
Thank you for the kind review. Providing great service is very important to us. If I can be of any future service please keep us in mind. If you'd like, you can also always contact me directly at 775-382-1453. -Jerry Bryant, GSM, Wild West Chevrolet
