by 2017 FORD FOCUS SE Owner on 11/17/2024Verified Service
They took the transmission fluid out my car seeking legal action
by 2020 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 11/14/2024Verified Service
Very knowledgeable. Great price
by 2019 HONDA ODYSSEY ELITE Owner on 11/14/2024Verified Service
Waiting longer than supposed to be. Just about 2 hours.
by 2015 CHEVROLET TRAX 1LT Owner on 11/13/2024Verified Service
Had battery issues. Battery was bad,still under warranty. Replaced for free.
by 2018 CHEVROLET EQUINOX LT Owner on 10/31/2024Verified Service
I had a 5:00 appt. For my tires. I got their at 4:15 was next in line. I was told to go shop I would receive an email when car was ready. Never got an email. I went back to the tire center over 2 hours later. My car had been moved from the front of the line and parked next to storage trailers at back lot. When I asked why, I was told I was next. Paid in full prior to appt. Confirmed my appt 3 times that day with the store. I left the store 3 hours later. Very bad experience would not recommend to anyone.
by 2003 HONDA CR-V LX Owner on 10/29/2024Verified Service
It was the worst car care experience ever. They took over 2 hours with me having an appointment to do an oil change. After my car had been there for 45 minutes they still hadn't started on it and they weren't even busy. It wasn't until I asked what was going on they decided to pull my car in. I had to go to the bay 2 times to find out what was taking so long and still couldn't get a straight answer. They didn't even reset my sensor either. I'll never go to this service center ever again!
by 2009 HONDA ODYSSEY EX Owner on 10/20/2024Verified Service
Great service and timely service
by 2015 FORD ESCAPE TITANIUM Owner on 10/11/2024Verified Service
They were well knowledged at there job, and in a timely manner, great job
by 2019 HYUNDAI TUCSON LTD/SEL/SP/ULT/VAL Owner on 10/03/2024Verified Service
Always great customer service
by 2013 CHEVROLET SILVERADO C1500 LT Owner on 09/02/2024Verified Service
Excellent service and very professional people!
by 2018 CHEVROLET C1500 SUBURBAN LT Owner on 08/20/2024Verified Service
They did a good job putting on new tire
by 2020 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 06/18/2024Verified Service
Great customer service. Price was better than expected. Service was great!!
by 2023 CHEVROLET TAHOE C1500 LS Owner on 04/17/2024Verified Service
Affordable good service! Just always have to go find an associate to check out.
by Sherry M. on 04/16/2024Verified Service
Awful, took forever, broke my TPMS, misquoted prices on their services!
by 2003 SATURN ION LEVEL 2 Owner on 03/25/2024Verified Service
Very well helpful excellent service I will return again for more work
by 2017 BUICK ENCORE PREFERRED Owner on 02/19/2024Verified Service
Had a appointment and still waiting almost 2 hours for my oil to be changed
by 2016 ACURA MDX TECH Owner on 12/31/2023Verified Service
Great service. Small object removed, patched, and plugged center of tire.
by 2018 FORD FUSION S Owner on 12/15/2023Verified Service
I made an appointment and when I arrived, the service lead treated me like he did not know I was coming, even after telling him I had an appointment.
I needed to have a tire replaced with a nail in the firewall. Additionally, I had to have the tire placed on a new rim that I provided because the old one was bent from a bad encounter with a pothole.
Overall, the experience was frustrating and unprofessional. The most annoying part is that when they replaced the wheel, they did not have a sensor to put on the new wheel (I do not know if they considered using the one from the old rim, which was working fine) so now my car has a tire underinflation warning on permanently indicating the sensor is bad. I say "permanently" because they were very vague about what I should do to have a new sensor installed. As I sit here typing this, I do not know when or if they are going to install a new sensor. I guess I have to take it somewhere else where they are professional and can install it in a timely manner.
There were other things that were frustrating about this visit, but they are too many to go into here. All in all, the only thing good about this was the price, but sometimes I guess we need to pay more to get it done right. Lesson learned!
by 2019 HYUNDAI TUCSON LTD/SEL/SP/ULT/VAL Owner on 12/02/2023Verified Service
Just wish it didn't take so long for an oil change
by 2017 CHRYSLER PACIFICA TOURING L PLUS Owner on 11/29/2023Verified Service
Even with an appointment the service on my car didn't start for an hour. Long wait!!!
