by 2023 VOLKSWAGEN TAOS S Owner on 03/03/2025Verified Service
Excellent service. Work was completed ahead of schedule. Would highly recommend this location to anyone.
by 2015 VOLKSWAGEN PASSAT S Owner on 02/15/2025Verified Service
Tyler Bockholdt greeted me as I pulled up. He told me that he had spoken with me on the phone and set-up my appointment. Also I liked that he had all the paperwork filled out already. The facility was clean.
The dealer discontinued snacks.
by 2019 VOLKSWAGEN ATLAS SE Owner on 02/13/2025Verified Service
They were going to fix a link on the back tires and they didn't do anything to it, they say it has nothing and I keep hearing the noise.
by 2019 VOLKSWAGEN TIGUAN SE/SEL/RLN JET/RLN Owner on 02/07/2025Verified Service
Tyler at VW Oak Lawn takes care of me every single time. His professionalism is impeccable and he's always efficient.
by 2024 VOLKSWAGEN ATLAS CROSS SPORT SE Owner on 01/16/2025Verified Service
They offered services that might need to be done and when I declined they didn't pressure me to have it done .
They explained the benefits of having the services done and that I could have them done on my next visit.
by 2013 VOLKSWAGEN BEETLE Owner on 12/04/2024Verified Service
I loved how Tyler was professional and personable. He explained everything to me and answered questions that I asked. He was a perfect gentleman; walking me to my car and opening the door for me when the job was completed. Thumbs up VW!
by 2023 VOLKSWAGEN ATLAS SE Owner on 11/14/2024Verified Service
Top notch service as usual. Jason, the service advisor, is exceptional. He answered all my questions and kept me posted on the progress of my VW's 30,000 mile service. I highly recommend Jason Glenn.
by 2016 VOLKSWAGEN JETTA S Owner on 10/18/2024Verified Service
My experience was amazing special thanks to Oadey, Zack, and the amazing technician that repaired my car thank you soooooooo much
by 2023 VOLKSWAGEN JETTA SE Owner on 09/18/2024Verified Service
I got my key fob replaced. The staff was friendly and professional. It took longer than expected to get the parts in but once it arrived, I was able to get it programmed within a timely fashion.
by 2019 VOLKSWAGEN E-GOLF SEL PREMIUM Owner on 09/06/2024Verified Service
I love taking my VW e-Golf to Volkswagen of Oak Lawn. They always take care of my vehicle and me. Top notch dealership!
by 2016 VOLKSWAGEN GOLF R Owner on 08/31/2024Verified Service
Excellent service! Tyler was incredibly helpful and made the process quick and easy. Highly recommend!
by 2019 VOLKSWAGEN TIGUAN SE/SEL/RLN JET/RLN Owner on 05/29/2024Verified Service
My problem with my car was not fixed because it could not be "replicated", according to the person in charge of the service. This statement not only is infuriating but also insulting.
by 2013 VOLKSWAGEN BEETLE Owner on 04/28/2024Verified Service
I am having a lot of maintenance work done on my car. VW of Oak Lawn is making sure my Beetle remains in good condition. We're almost finished. Thank you VW; you're the best!
by 2023 VOLKSWAGEN ATLAS CROSS SPORT SE Owner on 02/24/2024Verified Service
My oil change and tire rotation, was very quick and thorough. Suv is running great. Excellent service.
by 2020 VOLKSWAGEN TIGUAN S Owner on 02/24/2024Verified Service
It went well. It did take a lot longer than expected. Over 4 hours just for an oil change and tire rotation.
by 2021 BMW X7 XDRIVE40I Shopper on 02/05/2024Verified Purchase
They charged too much dealer fee 3500 dollars on top of the car price plus they waited to close the deal gave me one key to the car
by 2023 VOLKSWAGEN ATLAS SE Owner on 01/31/2024Verified Service
Simple oil change that was rescheduled as first appointment in AM took several hours after being told it would take approximately 1 to 1.5 hrs. With poor communication (verbal and electronic) during the process.
by 2021 VOLKSWAGEN ATLAS SE Shopper on 01/31/2024Verified Purchase
They took really good care of me and got me exactly what I came in there for! Will be back for a 2025
by 2015 VOLKSWAGEN BEETLE 1.8T Owner on 01/21/2024Verified Service
Came in for a recall for front airbag,was in and out within 1:30 minutes including a complimentary visual inspection. Staff was friendly and efficient, I always bring my car here for service!
by 2019 VOLKSWAGEN ATLAS SEL PREMIUM Owner on 01/10/2024Verified Service
The people at VW of Oak Lawn are amazing and super helpful. There is also support for Spanish speaking people! They are great.
