by 2024 GMC TERRAIN AT4 Owner on 08/24/2025Verified Service
I went in for an oil change and tire rotation. Service provider didn't write down a tire rotation. Went to check out. No tire rotation.
by John Trombino on 08/26/2025
Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.
by 2007 CADILLAC CTS HI FEATURE V6 Owner on 08/24/2025Verified Service
They did a great job. A too expensive job, but that seems to be the way of things these days. Reading the invoice, it looks like half the cost was for computer diagnostics, which seems a bit much to me, but what do I know?
by John Trombino on 08/26/2025
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
by 2024 GMC ACADIA DENALI Owner on 08/23/2025Verified Service
They fixed my problems and sent me a video summary of what was done by walking around the vehicle and explaining it.
by John Trombino on 08/26/2025
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
by 2024 BUICK ENCORE GX PREFERRED Owner on 08/21/2025Verified Service
Had an appointment but had to wait almost two hours. We weren't kept informed at all.only two others in the waiting room.
by 2025 BUICK ENVISION PREFERRED Shopper on 08/10/2025Verified Purchase
Minor hiccups along the way but they made sure everything was taken care of and handled properly. Would 100% recommend these guys!
by John Trombino on 08/26/2025
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
by 2019 BUICK LACROSSE ESSENCE Owner on 08/10/2025Verified Service
Bungled order, unnecessary charge (rescinded, so two stars), phone calls not returned, took wayyy too long whoever adds the cost of the mechanic's work gloves?!
by 2017 BUICK LACROSSE ESSENCE Owner on 08/03/2025Verified Service
Very courtesy and professional customer service provided by Vison GMC Buick dealership Representative during my inquiry.
by 2024 BUICK ENCORE GX AVENIR Owner on 08/03/2025Verified Service
Service was excellent. Agent was professional, friendly and listened to me.
Service was backed up which resulted in a longer wait but I didn't mind.
by 2024 BUICK ENVISTA PREFERRED Owner on 07/31/2025Verified Service
I always have a great experience! They are fast, friendly, and very thorough. I also really like how they send you a video of your service appointment afterwards. That was pretty cool.
by 2025 BUICK ENCORE GX PREFERRED Shopper on 07/28/2025Verified Purchase
I was very pleased with my experience at Vision Buick. My long time salesman Phil
Pitts made the process fast and easy for me. As always he gave me the best possible deal.
by John Trombino on 08/26/2025
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
by 2016 BUICK REGAL PREMIUM Owner on 07/25/2025Verified Service
the service advisor Donna Ennis was informative what i might consider in the future and got my vehicle in the shop and serviced promptly she is a plus to the vision organization.
by 2007 CADILLAC CTS HI FEATURE V6 Owner on 07/21/2025Verified Service
Generally excellent service. Only took 'em a week. And it looks like half the bill was for computer diagnostics. Still, I have no complaints.
by Jade H. on 07/21/2025Verified Service
Do not like that customers can not stand and watch mechanics work on their car to make sure actual services are being done accurately.
by 2025 BUICK ENVISION SPORT TOURING Shopper on 07/18/2025Verified Purchase
Sales rep Mike was honest and very personable. He wasn't pushy and was interested in what specific things we were looking for in a car.
by 2022 GMC TERRAIN DENALI Owner on 07/13/2025Verified Service
Quick simple and easy. All went as planned. 4th time in their service dept! Great atmosphere as well.
by 2008 GMC ENVOY Owner on 06/29/2025Verified Service
Excellent service everyone was incredibly friendly and helpful. Service was performed on time and exceeded my expectations! Would absolutely recommend Vision Buick GMC for all your service needs!
by 2024 GMC SIERRA K1500 ELEVATION Owner on 06/23/2025Verified Service
Have had issues with Vision GMC since I purchased my truck. On this visit, I had scheduled an oil change and tire rotation for 930am. They did not take my truck in till 10:09am. I can understand a 15 minute delay, but not 40 minutes.
by 2023 HYUNDAI KONA LIMITED Shopper on 06/13/2025Verified Purchase
They were very pushy to get a deposit for my vehicle then made numerous excuses to delay the process.
by John Trombino on 06/24/2025
Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.
by 2025 BUICK ENCORE GX SPORT TOURING Owner on 06/07/2025Verified Service
Panorama Trail Vision is the BEST! Always great timely service, always helpful & friendly. Been a customer for years & wouldn't go anywhere else.
by 2024 GMC YUKON SLT Shopper on 06/06/2025Verified Purchase
Great place to get good deal. And I and my wife with our dog drove the 90 mile to get to this dealership. it was well worth it. Look forward to go there again.
