Victory Chevrolet

4.5
Car Sales: (866) 900-6224Service: (877) 358-1047
Sales Closed until 9:00 AM on Monday
Service Open until 8:00 PM

Victory Chevrolet

4.5
Sales Closed until 9:00 AM on Monday
Service Open until 8:00 PM

Ratings & Reviews

Overall Rating
4.5
729 Verified Reviews
5 Star
76%
4 Star
10%
3 Star
4%
2 Star
2%
1 Star
8%
Sort by: Most Helpful
Read reviews that mention
by 2016 NISSAN TITAN XD SL/PLATINUM RES Owner on 04/22/2025Verified Service
The Victory Chevrolet Maintenance Department did an excellent job getting us in and out for service in a timely manner. Our Service Agent (Terrell) was excellent as well. He kept us up to date throughout the time we were there on the progress of my vehicle.
by 2021 CHEVROLET MALIBU LT Owner on 03/24/2025Verified Service
Everyone walked around me like i didn't exist. Have had problems since I bought car here. Messed up original contract. Made me come back to sign another. Changed price. Paid for service contract just to be treated like I am nothing every time I service car. Very unhappy!!!!!!!!!!!!!!! Will never buy a car from here again!!!!!!!!!!
by 2017 CHEVROLET COLORADO LT Owner on 02/03/2025Verified Service
On this service trip, tires on my 2017 Colorado were replaced with the same Goodyear M&S 255/65 R17 Wrangler Fortitude NT tires as had been removed with 88,800 miles and were original tires. Victory Chevrolet mounted, balanced and performed a four wheel alignment. It drives like a new truck! I enjoy the people and the service at Victory Chevrolet in Charlotte!
by 2022 CHEVROLET TRAILBLAZER LT Owner on 10/05/2024Verified Service
I have always received wonderful attention on my vehicle when I took it in for service. The service waiting area is always clean and comfortable with chairs and tables for you to use if you need to do computer work. There is a separate area for those needing some quite place to work and another area with a TV for watching news & weather updates. No Kids are left out, there is another area for the kids to play also.
by 2017 GMC SIERRA K1500 DENALI Owner on 08/25/2024Verified Service
Nice people but understaffed. I had significant engine issues but it took a week and a half before they began work. Once started it took a full day. I had to call to get any informationno one would contact me until the work began. Beyond frustrating. The actual work and mechanic was top notch. Just need better communication
by 2011 CHEVROLET SILVERADO K1500 LTZ Owner on 06/07/2025Verified Service
I had to call a few times for an update on my vehicle since I dropped it off after hours. Overall the service wasn't terrible but they could communicate better.
by 2023 AUDI Q5 PREMIUM PLUS 45 Owner on 06/05/2025Verified Service
Just purchased a new car and it needed maintenance already. The associate took care of it and eased my mind.
by 2012 CHEVROLET MALIBU 1LT Owner on 06/01/2025Verified Service
I had an appointment to get my car inspected. Terrell High came out into the bay and met me before I even got out of my car. Great customer service!
by 2013 CHEVROLET K2500 SUBURBAN LS Owner on 05/31/2025Verified Service
My experience was terrible. Unless I need the dealership to fix an issue, I'll go to another mechanic. Customer service was terrible and spoke in a belittling manner.
by 2021 CADILLAC ESCALADE SPORT PLATINUM Owner on 05/22/2025Verified Service
Always Top Notch service. Very prompt and courteous staff and kept me informed on status of my vehicle throughout the whole process. Will refer family and friends to this dealership!
by 2023 CHEVROLET TAHOE K1500 Z71 Owner on 05/22/2025Verified Service
Excellent experience at Victory Chevrolet. Needed service on my vehicle. Everyone was courteous and professional. Top notch service. Thanks again Victory Chevrolet.
by 2023 CHEVROLET SILVERADO K1500 RST Owner on 05/08/2025Verified Service
Takes too long to get parts and no communication until you have to get to the service department yourself. They won't answer your calls.
by Lequeida R. on 04/10/2025Verified Service
They said my oil was changed and it just needed reset. LIE'S TOOK IT TO ANOTHER DEALERSHIP AND GOT IT CHANGED AND IT WAS TRULY CHANGED TERRELL IS GREAT IN SERVICE DEPT
by 2013 CHEVROLET CORVETTE GRAND SPORT Owner on 04/07/2025Verified Service
Told me it was going to be an hour & took 11/2 hours. Did like the way they inspected my car before & after service.
by 2005 CHEVROLET MALIBU MAXX LT Owner on 02/24/2025Verified Service
I had a horrible experience. Was told I need tire rotation only to have my tire nut lugs flying out in the highway to top it off they didn't have any consideration . I would never take my vehicle there again.
by 2021 CHEVROLET COLORADO Z71 Owner on 02/20/2025Verified Service
This truck is the perfect size for me. I like the V6 engine - gets 22-24 MPG. Enjoy the heated seats and steering wheel. Purchased the truck I wanted.
by 2020 GMC SIERRA K2500 AT4 Owner on 02/19/2025Verified Service
We arrived for our appointment and we were immediately greeted and taken care of. They provided us a loaner vehicle so that we would not have to wait until the job was finished. We appreciated that they valued our time as a customer.
by 2019 CHEVROLET EQUINOX LT Owner on 02/15/2025Verified Service
Terrell was really pleasant to work with and kept me updated on my vehicle and answered all my questions
by 2016 NISSAN TITAN XD SL/PLATINUM RES Owner on 02/06/2025Verified Service
Excellent service. Our agent Terrell did a great job getting our vehicle in and out in amazingly fast.
by 2025 CHEVROLET TRAX ACTIV Owner on 02/01/2025Verified Service
A pleasure working with the team Terrell was there to greet me and got me checked in and I felt welcomed.
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Service Information

Don't miss your service!

Schedule or call your dealer for service appointment today to avoid costly repair cost.

6,895 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, Victory Chevrolet specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Emissions Inspection
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Tire Rotation
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Victory Chevrolet specializes in these makes, in addition to many others.

  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • GMC Services
    GMC
  • Nissan Services
    Nissan
  • Toyota Services
    Toyota

Shop Amenities

  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Wi-Fi
  • Ice Cream
  • Kid's Playroom
  • Mobile Charging Station
  • Snacks

About Us

Get In Touch
Sales Information
New Car Sales: (866) 900-6224
Used Car Sales: (866) 900-6224
Today: Closed until 9:00 AM on Monday
Sunday
Closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM
Service Information
Service: (877) 358-1047
Today: Open until 8:00 PM
Sunday
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM

Frequently Asked Questions

What do verified customers think about Victory Chevrolet in Charlotte, NC? Verified customers who visit Victory Chevrolet in Charlotte, NC rate this business 4.5 out of 5 stars, with 729 reviews. 6,895 customers favorited this location.
How can I contact Victory Chevrolet in Charlotte, NC? To reach the sales team at Victory Chevrolet in Charlotte, NC, call (866) 900-6224. To reach the service department, call (877) 358-1047
How can I schedule a service appointment with Victory Chevrolet in Charlotte, NC? You can schedule a service appointment at Victory Chevrolet in Charlotte, NC through CARFAX.
What are the shop amenities offered by Victory Chevrolet in Charlotte, NC? Victory Chevrolet in Charlotte, NC offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi, Ice Cream, Kid's Playroom, Mobile Charging Station and Snacks.
Does Victory Chevrolet in Charlotte, NC have a service center? Yes, Victory Chevrolet in Charlotte, NC does have a service center. You can contact the service department at (877) 358-1047.