by 2025 HONDA CR-V SPORT-L Owner on 09/24/2025Verified Service
I was pleased with the service department. I arrived with a concern about having to get my tires aligned more than once this year and the tires being out of balance. Maureena was my service technician and she had the guys in the bay double check my car. When I got it back, it rode like a new car, which is what you can expect from Van Horn Honda, great service,
by Van Horn Honda of Glendale on 09/24/2025
We're so happy to hear Maureena and the team got your car riding smoothly again! Thanks for choosing Van Horn Honda of Glendale and for sharing your experience. We look forward to assisting you in the future!
by 2015 HONDA PILOT EXLN Owner on 09/07/2025Verified Service
As always, excellent, efficient service. They found a potential safety issue we are correcting as soon as the part arrives. I have several Honda dealerships much closer, but I stick with them and make the drive because I trust them. They haven't let me down and I recommend them highly.
by Van Horn Honda of Glendale on 09/08/2025
We are proud to have earned your trust and recommendation. Thank you for choosing Van Horn Honda of Glendale and for making the drive to see us! We'll be sure to pass your kind words along to the team and hope to see you next time. Drive safely!
by 2016 HONDA ODYSSEY LX Owner on 08/14/2025Verified Service
Service was fine- but picked up car after hours- and was not able to find out if recall was performed and results. Called the next day- couldn't get an answer - left number- called again - employees couldn't tell me - called again - left number for employee who could to call back - no call back. Didn't want to leave bad review- but had no choice bad service - bad review- . So yeah -
by Van Horn Honda of Glendale on 08/17/2025
Tanner, thank you for your feedback; we're truly sorry to hear about your experience. We apologize for not meeting your expectations and for the inconvenience and frustration it has caused. This is certainly not the level of service we strive to provide. We're glad to have connected with you to discuss your concerns, as your satisfaction is very important to us, and we are committed to ensuring a better experience moving forward. Please do not hesitate to reach out if you have any questions or need further assistance.
Thank you,
Fred Barclay - Fixed Ops Service Manager - (218) 517-5478
by 2018 HYUNDAI TUCSON VALUE/LIMITED Owner on 08/09/2025Verified Service
I made an appointment for an oil change. When I arrived I was never even looked at or addressed for probably close to 10 minutes. The waiting area smells like straight pee. I was told I had a break light out - I don't. I won't be going back, Mario who actually helped me was great though.
by Van Horn Honda of Glendale on 08/11/2025
Kaitlyn, thank you for sharing your feedback with us. We're truly sorry to hear about your experience, and we apologize for not meeting your expectations. Your satisfaction is very important to us, and we are committed to improving it to ensure a better experience moving forward. We've reached out and would appreciate the opportunity to speak with you further about your concerns. Please feel free to contact me directly. Thank you, Fred Barclay - Fixed Ops Service Manager - (218) 517-5478
by 2019 SUBARU OUTBACK 2.5I Owner on 06/14/2025Verified Service
I was in a bit of a time crunch and tried to make plans for my keys to be left in the car so I could pick up my parents. The key was misplaced and caused an hour delay. I was offered some kind of compensation, but when texting with a dealer they kinda blew me off. I'm sure this was a fluke. All my other was great. This visit, not so great.
by Van Horn Honda of Glendale on 06/16/2025
Eric, thank you for taking the time to share your experience. We sincerely apologize for our error and the inconvenience or delay caused during your recent visit. We understand how frustrating that must have been, especially when you were on a tight schedule. We truly value your past visits and appreciate your kind words about those experiences. This was certainly a fluke and not reflective of the standard we aim to uphold. We value your business and want to regain your full trust please don't hesitate to reach out with any questions.
Thank you,
Sarah Graf - Service Manager - (414) 352-6100
by John P. on 06/14/2025Verified Purchase
Hassle free with no hard sell purchase on add-ons. We received a great proce on this vehicle but also did our research before reaching out. Accepted our answer re: no add ons and we got in and out in less than 2 hours taking delivery of a certified 2024 Honda Accord w/low miles which was recently serviced to include all new tires. Our salesperson, KJ, was great to deal with. Couldn't be happier with our decision.
by Van Horn Honda of Glendale on 06/15/2025
John, we're delighted to hear that KJ and the team at Van Horn Honda of Glendale made your car-buying experience smooth and efficient. Enjoy your new ride!
by 2007 HONDA FIT SPORT Owner on 05/16/2025Verified Service
When my 2007 Honda Fit had a major breakdown it was immediately accepted for service and I received a detailed estimate of cost by the end of the day. Even though it was necessary to order a part, the work was complete 3 days later and the car runs beautifully after comprehensive repair.
by Van Horn Honda of Glendale on 05/16/2025
We're delighted to hear that your Honda Fit is running beautifully after the comprehensive repair at Van Horn Honda of Glendale. Our team strives for efficient and thorough service, so it's great to know we met your expectations. Thank you for trusting us with your vehicle!
by 2016 BUICK ENCORE Owner on 05/11/2025Verified Service
I went there to fix an oil leak in my car. Spent a lot of money for the repair, and it's still leaking almost even worse than before. Only thing saving it from a 1 star is that they helped Uber me to and from the shop as needed, which is nice, but doesn't change the fact that the car is still experiencing the same issue.
by Van Horn Honda of Glendale on 05/13/2025
David, thank you for your feedback. We're truly sorry to hear about your experience, and we apologize for any frustration and inconvenience caused. We have reached out to you and would love the opportunity to further discuss your concerns. We look forward to seeing you at your upcoming service appointment and we appreciate your patience throughout this process. Please do not hesitate to reach out if you have any questions or need further assistance.
Thank you,
Sarah Graf - Service Manager - (414) 352-6100
by 2022 HONDA PILOT SE Owner on 04/11/2025Verified Service
What I liked: Salesmen were great. Responsive to phone messages and what we needed.
What I didn't like: Bought a car and the drivers side had a damaged floor mat that was covered up with a paper one and the tank was completely empty. I had to fill my tank within 5 miles of the dealership to avoid running out of gas.
by Van Horn Honda of Glendale on 04/11/2025
Thank you for sharing your experience with Van Horn Honda of Glendale. We're glad to hear our sales team was responsive and helpful, but we're sorry about the issues with the floor mat and fuel level. Your feedback is important, and we'll address these concerns to improve future experiences. Please reach out if you need anything else!
by 2020 HONDA ODYSSEY ELITE Owner on 03/26/2025Verified Service
Honda service department worked as a team to get my car diagnosed and fixed the same day. I appreciated Maureena's help a lot- very good communication and helped to expedite the work. Also appreciated the technician driving my car with me to make sure he heard the rattle.
And it's fixed! Thank you!
by Van Horn Honda of Glendale on 03/27/2025
Thank you for sharing your experience with us! We're delighted to hear that Maureena and the Van Horn Honda of Glendale team provided excellent service and communication, ensuring everything was resolved promptly, including the rattle. Safe travels in your Odyssey!
by Woodrow C. on 03/19/2025Verified Service
Two hour oil change and check engine light on after oil change. Immediately went back to dealer. Codes cleared. Proceeded to leave and error comes up again. Told $140.00 to diagnose. Senior advisor comes to assess recommends taking vehicle to Mercedes Benz dealer.
by Van Horn Honda of Glendale on 03/20/2025
Woodrow, thank you for sharing your feedback. We're truly sorry to hear about your dissatisfaction with the service experience. We understand how valuable your time is and apologize for the extended wait while completing the service. We strive to offer clear communication throughout the service process, while also providing transparent pricing and ensuring that your vehicle runs efficiently and safely. We are more than happy to assist you further should you have any questions or additional concerns. Please feel free to reach out to me directly.
Thank you,
Sarah Graf - Service Manager - (414) 352-6100
by 2018 HONDA CIVIC EX Owner on 12/15/2024Verified Service
Ayonna was thorough and made me comfortable and was real. I was happy to see a person of color or some diversity among the service advisors. I have been coming to Van Horn for 20 years when it was David Hobbs and Sarah was a service advisor that was a long time ago.
by Van Horn Honda of Glendale on 12/16/2024
Thank you for sharing your experience with Ayonna and our team at Van Horn Honda of Glendale! We're delighted to hear that you've been a loyal customer for so many years, and we appreciate your kind words. Looking forward to assisting you in the future!
by 2008 HONDA CR-V EX Owner on 12/07/2024Verified Service
I just needed to get a headlight replaced and didn't want to wait until my scheduled appt a week later. So I called and was able to bring my car in and have a new headlight within 20 minutes. I greatly appreciated the prompt, courteous service as I had been driving with the burned out headlight for several weeks which is not safe after dark.
by Van Horn Honda of Glendale on 12/09/2024
We're delighted to hear that our team at Van Horn Honda of Glendale could assist you promptly with your headlight replacement. Safety is a top priority, and we're glad we could help get you back on the road safely! Thank you for choosing us for your service needs.
by 2022 HONDA PILOT SE Owner on 11/03/2024Verified Service
On Friday, I saw that there was a huge screw or something in my tire. I had a busy day and weekend ahead and was concerned that this would create a problem for my plans. I went to Van Horn Honda. They were busy but were able to access the tire and repair it even quicker than expected. Jose was very kind and helpful. I totally appreciate the great service!
by Van Horn Honda of Glendale on 11/04/2024
We're delighted to hear that Jose and the team at Van Horn Honda of Glendale were able to assist you promptly with your tire issue. Thank you for sharing your experience, and we're glad we could help keep your plans on track!
by 2013 HONDA ACCORD EX-L Owner on 10/26/2024Verified Service
Kyle was patient & explained everything that needed to be done & why. Work was completed quickly but they let me stay in the loaner car for 2 extra days because I was so busy with a family funeral. I can definitely tell the difference in the engine performance.
by Van Horn Honda of Glendale on 10/28/2024
Thank you for sharing your experience with us at Van Horn Honda of Glendale! We're glad to hear Kyle provided excellent service and that you're noticing the improved engine performance. If there's anything else we can do, feel free to reach out anytime.
by 2024 HONDA CR-V EXL Owner on 10/20/2024Verified Service
I live well over an hour away and decided to make the drive for service, it was worth it! Van Horn always does whatever they can to take care of their customers and make sure they are happy. I had a great experience and it was very fast as well as informative. Jose was well versed and gave me great insight for future.
by Van Horn Honda of Glendale on 10/21/2024
We're delighted to hear that your drive was worthwhile and you had a great experience with us at Van Horn Honda of Glendale! It's wonderful to know Jose provided valuable insights for the future. Thank you for choosing our team, and we look forward to serving you again!
by 2021 HONDA CR-V EXL Owner on 09/25/2025Verified Service
Max was wonderful! He gave me all the pricing information upfront and also let me know what I would need before the end of the year. He was kind and informative.
by Van Horn Honda of Glendale on 09/25/2025
We are thrilled to hear that Max provided you with such a transparent and pleasant experience at Van Horn Honda of Glendale. Thank you for your feedback!
by 2020 HONDA PILOT EXL Owner on 09/25/2025Verified Service
I liked the service received by service advisor Joseph. Excellent customer service and strong communication skills. Very quick to come to my car to get me checked in and explained the work that was needed to be done.
by Van Horn Honda of Glendale on 09/25/2025
Thank you for sharing your review of Joseph! We're proud of team members like him and we'll let him know about your shoutout. -Van Horn Honda of Glendale
by 2022 HONDA INSIGHT EX Owner on 09/13/2025Verified Service
Professional, efficient, and optimized! Friendly and knowledgeable staff provide an elite experience with unparalleled service
by Van Horn Honda of Glendale on 09/14/2025
We are thrilled to receive this feedback! Thank you for choosing Van Horn Honda of Glendale and highlighting the professionalism and friendliness of our team. Safe travels!
by 2013 HONDA CR-V LX Owner on 09/12/2025Verified Service
Great service. The oil and tire rotation was surprisingly fast. Very professional and friendly staff. Five stars all around.
by Van Horn Honda of Glendale on 09/12/2025
Thank you for your feedback! We're pleased to hear you had a quick and professional experience with us. See you next time! - The Van Horn Honda of Glendale Team
1 - 20 of 366 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
1,735 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Van Horn Honda of Glendale specializes in these services, in addition to many others.
Battery Service
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Van Horn Honda of Glendale specializes in these makes, in addition to many others.
What do verified customers think about Van Horn Honda of Glendale in Milwaukee, WI? Verified customers who visit Van Horn Honda of Glendale in Milwaukee, WI rate this business 4.7 out of 5 stars, with 366 reviews. 1,735 customers favorited this location.How can I contact Van Horn Honda of Glendale in Milwaukee, WI? To reach the sales team at Van Horn Honda of Glendale in Milwaukee, WI, call (414) 800-3119. To reach the service department, call (414) 800-3120How can I schedule a service appointment with Van Horn Honda of Glendale in Milwaukee, WI? You can schedule a service appointment at Van Horn Honda of Glendale in Milwaukee, WI through CARFAX.Does Van Horn Honda of Glendale in Milwaukee, WI have a service center? Yes, Van Horn Honda of Glendale in Milwaukee, WI does have a service center. You can contact the service department at (414) 800-3120.
