by 2018 GENESIS G80 BASE/PREMIUM/ULTIMATE Owner on 07/05/2025Verified Service
Timely service and reasonable price are hallmarks of Van Horn. Their Oil For Life program is an excellent value AND their complimentary vehicle inspection is appreciated.
Also VH technicians point out services that may be advisable, but never push these services.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 07/06/2025
Thank you for sharing your great review of our work! We are happy to have you as a customer at Van Horn Chrysler Dodge Jeep Ram of Manitowoc and we look forward to serving you next time.
by 2020 JEEP RENEGADE SPORT Owner on 01/31/2025Verified Service
Scheduling this appointment was somewhat confusing and frustrating because I kept getting bounced back and forth from service to parts. The service itself was excellent as always, but I apparently have a different definition of 3-in-1 bumper to bumper coverage which I paid for when I purchased my vehicle from Van Horn. I ended up being charged parts and labor for replacement of a brake light bulb and rear windshield wiper.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 02/03/2025
Thank you for sharing your experience with us. We're glad to hear that the service was excellent, but we're sorry about any confusion during scheduling and coverage details at Van Horn Chrysler Dodge Jeep Ram of Manitowoc. Your feedback is valuable, and we'll work on improving our communication process to better serve you in the future!
by 2016 JEEP CHEROKEE LATITUDE Owner on 01/13/2025Verified Service
The service itself was excellent, but the prices were steep. For example, they were going to charge $150.00 to test the battery, when I could go to Auto Zone and have it done for free (which I did). The cost of the battery was close to $250.00. The cost of the labor was reasonable. But a bill of $401.00 for a half-hour job? Yikes!
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 01/13/2025
Thank you for the feedback. The reason we charge for diagnostics is to ensure we find the root of the problem, which could take several hours by our factory-trained technicians. I hope we can serve you in the future. Please reach out to me at 920-395-7538 with any questions. Sincerely,
Mike Foti - General Manager
by 2025 RAM 1500 BIG HORN/LONE STAR Shopper on 09/30/2024Verified Purchase
My Sales Consultant is located at the Stoughton Location. Seriously, Contact Brian S. at Stoughton when seeking a vehicle.
The one he found for me was located in Manitowoc. Everyone in Manitowoc was efficient and courteous.
I bought vehicle at the Van Horn dealerships because of the people I encounter and work with on this challenging endeavor.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 10/01/2024
Thank you for the fantastic feedback! We're glad to hear Brian and our Van Horn Chrysler Dodge Jeep Ram of Manitowoc team made your experience so efficient. Enjoy your new vehicle!
by 2014 BUICK ENCORE PREMIUM Owner on 08/15/2025Verified Service
I brought my car in for my oil change. Van Horn has free oil change for life when you purchase a vehicle from them. Great service, efficient and friendly.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 08/15/2025
We appreciate your business and your fantastic review for our team! Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Manitowoc and we hope to see you again down the road. Take care!
by Dan S. on 08/14/2025Verified Service
Service that's very predictable, on time, attention to personal requests and performed by same employees every visit says a lot about the organization.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 08/14/2025
Dan, we appreciate your kind words and repeat support of our team! Thank you from all of us at Van Horn Chrysler Dodge Jeep Ram of Manitowoc!
by Scott F. on 08/13/2025Verified Service
Van Horn is a wonderful place to have your vehicle serviced. Expert techs and very courteous customer care staff. On time appointments with great IT program.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 08/13/2025
Thank you, Scott! We are thrilled our team made your service visit a smooth and comfortable experience. We hope to welcome you back to Van Horn Chrysler Dodge Jeep Ram of Manitowoc. Safe travels!
by 2017 CHRYSLER PACIFICA TOURING Owner on 08/07/2025Verified Service
My bumper was not sagging before I brought it in and now it is. Told brakes were good when I know they are bad and starting to squeal.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 08/08/2025
Thank you for taking the time to share your feedback it's truly valuable in helping us improve. I appreciate you speaking with me and would also be grateful for the opportunity to address your concerns further. Please feel free to reach out at your earliest convenience.
Best,
Heather Machia
by 2018 DODGE JOURNEY SE Owner on 07/23/2025Verified Service
They have said twice now that the car has an oil leak and my private mechanic says there is no oil leak.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 07/23/2025
Thank you for taking the time to share your experience. We truly appreciate your feedback and will use it to help us improve. We'd welcome the opportunity to discuss and show what we're seeing on our end and explain the reasoning behind our recommendations. I've left you a messageplease feel free to call me back at your earliest convenience.
Thank you,
Dan Welnetz - Service Manager - 920-684-5588
by 2019 DODGE GRAND CARAVAN SE Owner on 07/20/2025Verified Service
I liked everything. From start to finish.
They did an outstanding job!
The man who arranged everything.
Did a phenomenal job.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 07/21/2025
We are thrilled to have earned your five-star review! Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Manitowoc and for sharing your feedback about our awesome team. See you next time!
by 2017 RAM 1500 SLT Owner on 06/21/2025Verified Service
I asked them to change a light bulb that involves removing the truck cap. They didn't. I dropped the truck off the night before and they thought it needed picking up from my house. I thought the coolant flush was a little expensive.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 06/23/2025
Seth, thank you for taking the time to leave this feedback. I truly apologize for the miscommunication and inconvenience. I did leave you a message, and I would love the opportunity to discuss further. Please give me a call at your earliest convenience.
- Heather Machia
by 2023 KIA SELTOS SX Owner on 06/14/2025Verified Service
friendly staff and pickup and delivery was a big plus this time, all was done right on time A plus all the way
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 06/15/2025
We're delighted to hear that the pickup and delivery service made your experience at Van Horn Chrysler Dodge Jeep Ram of Manitowoc so positive! Our team is committed to providing timely and friendly service. Thanks for sharing your experience with us!
by 2019 JEEP CHEROKEE LATITUDE PLUS Owner on 05/29/2025Verified Service
Ok . Tha actual service work was fine it was the incessant text messages to alert me to the service that were inappropriate. I asked them to stop messages as I was at work and they refused
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 05/30/2025
Sheila, we sincerely apologize for the volume of communication, and we understand it can feel overwhelming at times. However, our goal is always to provide clear and transparent service to our customers, even if that means multiple calls or messages. If you have any further questions, please don't hesitate to contact our store. Thank you for your understanding and support!
- Dan Welnetz - Service Manager - 920-684-5588
by 2023 DODGE DURANGO SXT Owner on 05/23/2025Verified Service
The service was well preformed in a timely matter. However, the driver who picked up my car changed my dashboard configuration.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 05/25/2025
Thank you for sharing your feedback with us at Van Horn Chrysler Dodge Jeep Ram of Manitowoc. We're glad to hear the service was completed promptly, but we apologize for any inconvenience caused by the dashboard configuration change. We'll address this with our team to ensure it doesn't happen in the future!
by 2021 JEEP GLADIATOR RUBICON Owner on 05/22/2025Verified Service
The service department at Van Horn Manitowoc was a positive experience. The service was done in a timely manner and the staff was not pushy about the recommended filter replacements. Everyone was friendly and the facility was clean and accommodating.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 05/22/2025
Thank you for sharing your positive experience with the service department at Van Horn Chrysler Dodge Jeep Ram of Manitowoc! We're glad to hear that our team provided timely and friendly service in a clean environment. We appreciate your feedback and look forward to serving you again!
by 2023 KIA SOUL LX/S Owner on 05/13/2025Verified Service
Identified a problem (2) and then couldn't repair because no parts. Said Had to go to a Kia Dealer, even tho I was at one yo begin with.
Just left in frustration and went to Fleet Farm for servicing.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 05/14/2025
It's disappointing to hear about your experience with the repair process. We apologize for any miscommunication here our team was recommending that the the Kia dealer complete the repair so you could take advantage of the factory warranty that comes with the vehicle. I'm happy to offer assistance here if I can help clear things up further. Please feel free to give me a call if you have any questions!
Thank you,
Dan Welnetz - Service Manager - 920-684-5588
by Benjamin B. on 05/03/2025Verified Purchase
Had a great experience trading in and buying a vehicle. Problem I have is the paperwork for the DMV appears incomplete according to DMV and no one has gotten back to me why or whether they fixed it. This has been the only problem I have encountered.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 05/05/2025
Benjamin, thank you for sharing your feedback. We sincerely apologize for the delay and any inconvenience this may have caused. DMV processing typically takes 710 business days, and unfortunately, that timeline can sometimes lead to understandable frustration. We're glad we had the chance to connect and provide some reassurance while things are being finalized.
- Jason Hager - Sales Manager - 920-684-5588 ext 1931
by Kourtney H. on 04/21/2025Verified Service
I feel that sometimes just with the oil change, I almost feel pressured into getting something else more done. There's always a list.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 04/21/2025
Kourtney, we never want you to feel pressured. Our goal is simply to keep you informed by sharing recommendations based on the manufacturer's maintenance schedule or what our technicians notice during the multi-point inspection. We're here to help you stay ahead of any potential issues and avoid unexpected breakdowns. We hope to assist you in the future!
- Dan Welnetz - Service Manager - 920-684-5588
by 2021 JEEP CHEROKEE LATITUDE LUX Owner on 04/03/2025Verified Service
what a f**** joke they couldn't find the problem so they just threw parts at it and charged the customer for what they hope will work'
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 04/04/2025
Robert, thank you for sharing your feedback with us. We are sorry to hear of your dissatisfaction on your recent service. We always strive to provide honest and transparent service, with a goal to ensure that your vehicle runs efficiently and safely. Our team consists of certified, factory-trained technicians who are dedicated to providing high-quality service. We are more than happy to assist you further should you have any questions or additional concerns. Please feel free to reach out to me directly. Thank you again, Dan Welnetz - Service Manager - 920-684-5588
by 2016 KIA SORENTO LX/L Owner on 03/29/2025Verified Service
Ease of getting an appointment. Everyone was very good at explaining what needed to be done right now and what should be done soon.
by Van Horn Chrysler Dodge Jeep RAM of Manitowoc on 03/31/2025
Thank you for sharing your experience with us at Van Horn Chrysler Dodge Jeep Ram of Manitowoc! We're glad to hear that our team made the appointment process smooth and provided clear explanations. We appreciate your feedback and look forward to assisting you again in the future!
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1,841 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Van Horn Chrysler Dodge Jeep Ram of Manitowoc specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Van Horn Chrysler Dodge Jeep Ram of Manitowoc specializes in these makes, in addition to many others.
What do verified customers think about Van Horn Chrysler Dodge Jeep Ram of Manitowoc in Manitowoc, WI? Verified customers who visit Van Horn Chrysler Dodge Jeep Ram of Manitowoc in Manitowoc, WI rate this business 4.6 out of 5 stars, with 397 reviews. 1,841 customers favorited this location.How can I contact Van Horn Chrysler Dodge Jeep Ram of Manitowoc in Manitowoc, WI? To reach the sales team at Van Horn Chrysler Dodge Jeep Ram of Manitowoc in Manitowoc, WI, call (920) 259-2385. To reach the service department, call (920) 453-0871How can I schedule a service appointment with Van Horn Chrysler Dodge Jeep Ram of Manitowoc in Manitowoc, WI? You can schedule a service appointment at Van Horn Chrysler Dodge Jeep Ram of Manitowoc in Manitowoc, WI through CARFAX.Does Van Horn Chrysler Dodge Jeep Ram of Manitowoc in Manitowoc, WI have a service center? Yes, Van Horn Chrysler Dodge Jeep Ram of Manitowoc in Manitowoc, WI does have a service center. You can contact the service department at (920) 453-0871.
