by 2027 CHEVROLET EQUINOX LT Shopper on 10/29/2026Verified Purchase
Great all round experience. Dominic Torres is a fantastic salesman, from making sure I got exactly what I wanted all the way through to even switching around my license plates. The office staff was friendly and helpful ensuring a got the best deal and value possible.
by Van Chevrolet Cadillac Subaru on 11/03/2026
We are happy to hear you had a great all-around experience. Thank you for recognizing Dominic's attention to detail, from helping you find the right vehicle to assisting with your license plates. We also appreciate your kind words about our office staff and are glad they helped make the process friendly and straightforward.
by 2023 CADILLAC XT6 SPORT PLATINUM Owner on 10/04/2026Verified Service
At Van Cadillac they take great care of your car. The cost of service is very reasonable and they are very transparent about what needs to be done. They work really hard to accommodate your needs like a last minute appointment or loaner vehicle when repairs take longer than expected. I recommend this place to anyone.
by Van Cadillac on 10/05/2026
Thank you for your review and for taking the time to share your experience with us. It's great to hear that our team made you feel well taken care of and that the process felt clear and straightforward from start to finish. We work hard to be flexible for our customers, whether that means fitting in a last-minute appointment or making sure you have what you need when a repair takes a little longer. We truly appreciate your recommendation and look forward to seeing you next time.
by 2012 CHEVROLET COLORADO LT Owner on 09/26/2026Verified Service
I visited this dealership to get an oil change. While I was there the service man found a couple of other items that needed to be serviced. While I hadn't expected to spend much during that visit the problems that were discovered could have later caused damages that would have cost more.
by Van Cadillac on 09/28/2026
We are pleased to hear about your recent visit with us. It is great to know that our service team was attentive and caught additional issues that could have led to bigger problems down the road. That kind of proactive service is exactly what we strive to provide, and we are glad it made a difference for you. Thank you for sharing your experience and for trusting us with your vehicle.
by 2015 CADILLAC ATS PREMIUM Owner on 08/10/2026Verified Service
Fast friendly service, Jon is my service advisor does a great job. My service was to replace the front head lamps on the 2015 Cadillac ATS. Had to take the front of the car apart to get to the lights, wouldn't want any other shop but Cadillac to do the work. Car is like new again and ready for another 100k miles
Cadillac is not the cheapest repair shop, but you can depend on them to do the job correctly and warranty the work.
by Van Chevrolet Cadillac Subaru on 08/14/2026
Thank you for the kind words! We're glad Jon took great care of you and your ATS is back in top shape. Looking forward to keeping you on the road for the next 100k miles!
by 2020 SUBARU FORESTER Shopper on 06/09/2026Verified Purchase
First car for my daughter! The salesman, Guy, was wonderful. After purchasing the vehicle, there was a door seal that started to come off on the way home (drove back to Nebraska). I called them and they sent the part to me free of charge. It was a wonderful experience.
by Van Cadillac on 06/11/2026
We are pleased to hear about your wonderful experience at Van Cadillac of Kansas City! It's fantastic that Guy was able to make your daughter's first car purchase such a positive milestone. We understand how important this moment is for both you and your daughter.
by 2024 CHEVROLET BLAZER 2LT Owner on 04/27/2026Verified Service
Taking my 2924 Blazer for its regular services,I was not notified that my tires were in the yellow until one needed replacement. Also I received an enormous list of maintenance issues, they will be costly. My issue is during those services none of these maintenance issues were mentioned.
by Van Cadillac on 04/30/2026
We recommended replacing all four tires because your vehicle is equipped with an all-wheel drive system. With AWD vehicles, even a small difference in tread depthgreater than 2/32 of an inchbetween tires can place unnecessary strain on the drivetrain and potentially lead to costly powertrain repairs over time.
Since one of your tires could not be repaired, replacing all four helps ensure consistent performance and protects the integrity of your vehicle's AWD system.
Our goal is to provide you with the information you need to make the best decision and help safeguard your investment.
Please let us know if you have any questions or would like to discuss options further. Call us at 816-648-1093 if you wish to discuss further.
by James I. on 04/19/2026Verified Service
I liked that they finally got my car fixed, I didn't like the customer service and communication on how they handled the service. And after all the miscommunication I still wasn't courtesy 5 dollar off or nothing. Then after having my car over a week , I had to bring it back because the the car still wasn't fixed right . The tech left some wires loose .Customer Service means a lot
by Van Cadillac on 04/22/2026
We value feedback regarding communication, service quality, and overall follow-through. Our team remains committed to ensuring repairs are completed accurately and that customers are kept informed throughout the process. We continue to focus on improving consistency and attention to detail across all service interactions, reach out to Customer Relations Manager, Kim Kloth, at 855-971-8381 or kkloth@vtaig.com.
by 2019 CADILLAC CT6 PREMIUM LUXURY Owner on 04/11/2026Verified Service
Van Cadillac service and the Van Collision Center are wonderful. They are always quick to respond to questions and are always able to schedule an appointment quickly. Everyone is kind, friendly and knowledgeable. They are the only people I'll allow to work on my car.
by Van Cadillac on 04/13/2026
Thank you for your outstanding review! We're thrilled that our service and collision teams have earned your complete trust. Your confidence in exclusively choosing us for your vehicle care is the highest compliment we could receive. We appreciate being your valued customer at Van Cadillac of Kansas City.
by 2022 CHEVROLET TRAX 1LT Owner on 01/09/2026Verified Service
I only bring my car into Van and someone the last time put the lug nuts on wrong which stripped the studs. Because my car wasnt driven for half of 2025 because I had knee replacement surgery. I was told even though they were the last ones to work on my vehicle it was out of warranty so I had to pay for their screw up. So my oil change and tire rotation that should have been about 100.00 cost me 400.00.
by Van Cadillac on 01/12/2026
Dear Customer,
Our records indicate that your vehicle has not been serviced at our facility for approximately one year and three months, during which time it accumulated 7,394 miles.
We were informed that the vehicle was taken to another repair facility where the wheels were repaired and rotated. Based on our assessment, the damage appears to have resulted from improper wheel rotation performed during that visit. As such, we recommend contacting the previous repair facility to inquire whether they would be willing to reimburse you for the cost of the repair.
If available, please provide them with a copy of your receipt or any related documentation from that service visit, as it may assist with their review.
Should you wish to discuss this matter further, you are welcome to contact our Customer Relations Manager at 816-648-1093.
Sincerely,
Customer Relations Team
by 2015 CADILLAC SRX LUXURY COLLECTION Owner on 12/01/2025Verified Service
Jon Goth, my service advisor was personable and professional. He went the extra mile to add more air to my tires at my request because of the extreme Artic blast our area is experiencing. The tires had been inflated to the recommended pressure under normal conditions but with the winter months, I prefer a little more air. Everyone in service was professional and greeted me immediately even though they were extremely busy.
by Van Cadillac on 12/03/2025
Thank you for the positive feedback about your service experience at Van Cadillac of Kansas City. We're glad Jon Goth provided personable and professional service, especially by adjusting your tire pressure for the winter conditions. It's great to hear our entire service team maintained their professionalism despite being busy. We appreciate your recognition of our team's dedication and look forward to serving you again.
by 2026 CHEVROLET TRAX 2RS Owner on 11/03/2026Verified Service
Drew was great to work with and the whole team made the process quick and painless. We will definitely be back!
by 2026 SUBARU OUTBACK LIMITED Shopper on 11/02/2026Verified Purchase
Our car purchase at Van Subaru was effortless. Salesperson was knowledgeable and professional, trade-in offer was reasonable, finance offers satisfactory. They are a top-notch dealership.
by 2026 SUBARU FORESTER TOURING Shopper on 11/01/2026Verified Purchase
great product! Clara did great job going over all the training on the features that our Forrester has. Awesome!
by Van Cadillac on 11/03/2026
We are grateful for your kind feedback. It is wonderful to hear that Clara provided a thorough walkthrough of your Forester's features and made the training helpful. Thank you for choosing Van Cadillac of Kansas City, and we hope you continue to enjoy your new vehicle.
by 2026 CHEVROLET TRAVERSE RS Shopper on 11/01/2026Verified Purchase
Dominic and Derik were willing to go " the extra mile" to ensure we were happy with the deal! We will recommend them to anyone needing a new or used vehicle!
by Van Cadillac on 11/03/2026
Thank you for your wonderful feedback. We're glad Dominic and Derik went the extra mile to help make your experience a positive one. Your recommendation means a great deal to us, and we appreciate you choosing Van Cadillac of Kansas City.
by 2026 SUBARU CROSSTREK LIMITED Shopper on 10/29/2026Verified Purchase
Van Subaru did a great job, this is my 4th Purchase. Service dept is great and Sales Department was great to work with
by Van Chevrolet Cadillac Subaru on 11/03/2026
We are thrilled to hear that you chose us for your fourth purchase. Thank you for recognizing both our sales and service teams. We appreciate your continued trust and look forward to supporting you throughout your ownership experience.
by 2021 CADILLAC XT4 PREMIUM LUXURY Owner on 10/26/2026Verified Service
My service rep was very efficient, polite and kept me updated on my car. Plus, the car was done ahead of schedule.
by Van Cadillac on 10/27/2026
We are thrilled to hear about your recent visit! It is great to know that your service representative kept you informed throughout the process and that your vehicle was ready ahead of schedule. We will be sure to pass along your kind words to the team. We look forward to serving you again!
by 2023 CHEVROLET EQUINOX LS Owner on 10/25/2026Verified Service
Van Chevrolet has serviced our vehicles for 20+ years. They explained everything thoroughly, were very efficient and treated us with respect.
by Van Cadillac on 10/26/2026
Your positive feedback truly means a lot to us. Twenty years of trust is something we do not take lightly, and we are glad to hear that our team continues to provide clear communication, efficient service, and respectful treatment. Thank you for being such a loyal part of the Van Cadillac of Kansas City family, and we look forward to continuing to serve you and your vehicles for many years to come.
by 2025 CADILLAC XT6 PREMIUM LUXURY Owner on 10/23/2026Verified Service
Van Cadillac picked up my XT6, performed 7500 service and some recall work. I was kept informed of the service. Very satisfied with my experience with Van.
by Van Cadillac on 10/23/2026
Thank you for your wonderful feedback! We are glad to hear that the pickup service, routine maintenance, and recall work all went smoothly, and that you were kept in the loop throughout the process. It means a lot to know your experience with Van Cadillac left you satisfied, and we look forward to being there for you the next time your XT6 needs attention.
by 2022 FORD MAVERICK XL/XLT/LARIAT Shopper on 10/20/2026Verified Purchase
They were very prompt in sending me information on a vehicle I found on the internet, including video. Sales met me at the door. All the information about the cost of the vehicle was upfront an easy to understand.
by Van Cadillac on 10/21/2026
Thank you for sharing your experience with us. It's great to hear that our team was quick to get you the information you needed, and that the pricing was clear and straightforward from the start. We hope to see you again soon!
by 2023 CHEVROLET TRAILBLAZER LT Owner on 10/15/2026Verified Service
Took care of all my needs - got me a rental - checked into my maintenance plan and made sure everything that was eligible was applied. Excellent work and communication
by Van Cadillac on 10/19/2026
We are overjoyed to hear that your visit went so smoothly! It is great to know that the team took care of your rental, reviewed your maintenance plan thoroughly, and made sure everything you were eligible for was applied. Clear communication and attention to detail matter a lot, and we are glad that came through during your experience. Thank you for taking the time to share this feedback!
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Service Information
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9,863 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Van Chevrolet Cadillac Subaru specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Van Chevrolet Cadillac Subaru specializes in these makes, in addition to many others.
Buick
Cadillac
Chevrolet
Ford
GMC
Shop Amenities
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
About Us
Welcome to Van Chevrolet Service Center
LEARN MORE ABOUT THE SERVICE CENTER AT VAN CHEVROLET
While one of our main concerns at Van Chevrolet is selling vehicles, that's not our only concern! Whether you're looking to schedule an oil change, tire chan...
What do verified customers think about Van Chevrolet Cadillac Subaru in Kansas City, MO?
Verified customers who visit Van Chevrolet Cadillac Subaru in Kansas City, MO rate this business 4.6 out of 5 stars, with 1,076 reviews. 9,863 customers favorited this location.
How can I contact Van Chevrolet Cadillac Subaru in Kansas City, MO?
To reach the sales team at Van Chevrolet Cadillac Subaru in Kansas City, MO, call (816) 227-6607. To reach the service department, call (833) 652-0734
How can I schedule a service appointment with Van Chevrolet Cadillac Subaru in Kansas City, MO?
