by 2023 CADILLAC XT5 PREMIUM LUXURY Shopper on 07/30/2025Verified Purchase
Friendly staff and very helpful salesman. Adam Jonny Cash worked for us to get the best deal possible. Helped every step of the way from having the car ready and full of gas when we arrived for our appointment, to setting up my iPhone and OnStar as well as providing details on several of the car's features.
by 2014 CHEVROLET EQUINOX LS Owner on 06/18/2025Verified Service
The staff is so friendly, thorough and professional.
I like the way the staff help each other when the customers arrive.
If my guy is tied up an a call, another person will step in and continue the process. Thanks everyone! Derek Wong, YOU ROCK! 5 STARS FOR YOU!
by Van Chevrolet Cadillac Subaru on 06/23/2025
Thank you for the fantastic review! We're so glad to hear that you've had such a positive experience with our team. It's great to know that the staff's teamwork and professionalism made your visit smooth and efficient. We'll be sure to pass along your 5-star praise to Derek he'll be thrilled to hear it! If you ever need anything else, we're here to help!
by David H. on 06/05/2025Verified Service
Did everything over the phone when we got there? Everything was perfect.
Really nice people to deal with. We were there a little bit longer than we wanted to be, but not too bad.
I'm one of those like to get in write a check and leave. So it took a little longer than I wanted. But the good thing is we got to stop and eat Whataburger.
by Kiezia on 06/06/2025
Thank you for sharing your experience! We're glad everything was ready when you arrived and that our team made the process smooth. We appreciate your patience and hope the Whataburger stop was a nice bonus!
by 2020 CADILLAC XT5 PREMIUM LUXURY Owner on 05/24/2025Verified Service
The service experience was just fine, requested service completed. I do want to make note that the vehicle mileage was mis-stated on service check-in and the final invoice. The actual mileage was 43,488 - not 42,488. Is it possible to make that correction in the service history files?
by Van Chevrolet Cadillac Subaru on 05/30/2025
Thank you for your feedback! We're glad to hear your requested service was completed to your satisfaction. If you would like us to look into the mileage discrepancy and assist with updating your service records, please feel free to reach out anytime. We're here to help!
by 2018 CADILLAC XT5 LUXURY Owner on 05/18/2025Verified Service
I scheduled my oil change on line and when I showed up was informed that if I was going to wait for it I should have called to make my appointment. Surprised! Phillip my service advisor got me in and out quickly and I was very pleased. Very pleased with the overall service at Van's.
by 2020 CHEVROLET SONIC PREMIER Owner on 03/29/2025Verified Service
Service advisor, Phil Balano was very professional , informative and helpful.
The service dept. diagnosed the problem and got me back on the road. Since this car is my family's only transportation, diagnosis required my car to be in the shop a couple of days. A shuttle service to home and back would have been helpful. But I understand that's not available anymore.
by Van Chevrolet Cadillac Subaru on 03/31/2025
Thank you for your feedback. We're glad to hear that Phil was professional, informative, and helpful throughout your experience. We understand how important it is to have reliable transportation, and we apologize for any inconvenience caused by the extended service time. While shuttle service is no longer available, we appreciate your understanding. If you have any further questions or need assistance, please don't hesitate to reach out.
by 2012 CADILLAC SRX PERFORMANCE COLLECT Owner on 03/26/2025Verified Service
Van Cadillac. Just go there! No BS, no upselling, they honestly attempt to keep timeframes as close as business allow and a great team to back it. Waiting in Service for my Cadillac Service Rep (Jon) and twice was offered assistance from his fellow employees. And they do this while being nice...
by Kiezia on 03/28/2025
Thank you for the fantastic review! We're so glad to hear that your experience at Van Cadillac was straightforward and pleasant. It's great to know that Jon and the rest of the team made you feel supported and well taken care of during your visit. We truly appreciate your kind words and look forward to serving you again in the future!
by 2014 CHEVROLET IMPALA LT Owner on 03/01/2025Verified Service
They diagnosed the problem and se it me a list of items needing attention. I was glad to find out what the problem was, but the cost to repair all they found was astronomical. I wound up only having the most-serious defect repair.
I was disappointed that the service tech didn't try to give me a break on the cost. Oh well, I will probably take the remaining needed repairs to a shop that doesn't charge exorbitant prices.
by Van Chevrolet Cadillac Subaru on 03/04/2025
We appreciate your feedback regarding your recent visit. We're glad that our team was able to diagnose the issue and provide you with a comprehensive list of necessary repairs. However, we understand that the cost of addressing all the items was higher than you anticipated. We regret that we couldn't offer more flexibility on pricing at the time. We acknowledge your decision to address the remaining repairs elsewhere and hope that you will consider us for any future needs. If you have any further questions or concerns, please don't hesitate to reach out to us. We value your business and appreciate the opportunity to serve you.
by 2015 CHEVROLET CRUZE LS Owner on 02/17/2025Verified Service
Service consultant always keeps you informed every step of the way. He gives you the price of each service before asking you if you wanted it done. He will make recommendations on what services need to be completed now verses what can what, giving you time to save some money to pay for the service in the future. It is one of the few places I do not feel taken advantage of.
by Kiezia on 02/19/2025
Thank you for your thoughtful review! We're so glad to hear that your service consultant keeps you well-informed and helps you make the best decisions for your vehicle. Transparency and honesty are key values for us, and we're happy you feel confident and comfortable with our service. We appreciate your trust and look forward to serving you again!
by 2023 CHEVROLET TRAVERSE LT Owner on 02/07/2025Verified Service
Very professional from the minute we drove in the service department. Our service writer was John Huber and he treated us with respect and made communication first on the list. Van Chevrolet completed what they estimated was the problem in a timely fashion.
by Van Chevrolet Cadillac Subaru on 02/11/2025
Thank you for sharing your experience with us. We're thrilled to hear that John, and the service team provided you with professional and respectful service from the moment you arrived. It's great to know that communication was a priority throughout your visit and that the issue with your vehicle was resolved in a timely manner. We're committed to delivering this level of care to all our customers, and your feedback reinforces our efforts. Thank you for choosing Van Chevrolet, and we look forward to assisting you again in the future!
by 2017 CADILLAC XT5 PLATINUM Owner on 11/26/2024Verified Service
The service department is always excellent! Everyone in my personal service team has superb people skills! The facility is always neat and clean and everyone is extremely accommodating! The only problem I have with this visit is: My brakes are still squeaking! Maybe my car has a mind of its own and enjoys spending time in the shop!
by Van Chevrolet Cadillac Subaru on 12/02/2024
Thank you so much for your kind words about our service department! We truly appreciate your feedback and are glad to hear that our team continues to provide you with excellent service. We're sorry to hear about the squeaking brakes and understand how frustrating that can be. We'd like to get this resolved for you. Please feel free to contact us so we can take another look and ensure everything is working perfectly. We look forward to making it right!
by 2016 CHEVROLET COLORADO Z71 Owner on 11/07/2024Verified Service
I'm confident my truck has been well taken cared of thanks to this place. I can rely on them to make sure i know what needs to be done to make sure my vehicles last and to use quality parts. Never have had to bring my truck back because something wasn't "done right". It has always been fixed first time.
by Van Chevrolet Cadillac Subaru on 11/11/2024
Thank you for sharing such a positive review! It's wonderful to know that you have confidence in our team and trust us to keep your truck in top shape. We're committed to providing reliable service with quality parts, and we're thrilled that you've never had to return for the same issuegetting it right the first time is what we aim for! We look forward to being here for all your future maintenance needs and helping your truck last for years to come.
by Beverly N. on 09/26/2025Verified Service
The work was done on the day it was promised.
They gave me a 2025 loaner.
Their people are the most courteous and attentive of any dealership I have had experience with. I would not hesitate to recommend Van.
by Van Chevrolet Cadillac Subaru on 09/30/2025
We are thrilled to hear about your wonderful experience with us. It means so much to know that we completed your service on schedule as promised and that you appreciated the 2025 loaner vehicle we provided. Your kind words about our team's courtesy and attentiveness truly warm our hearts. We work hard every day to create exceptional experiences for our customers, and your willingness to recommend us to others is the highest compliment we could receive. Thank you for choosing us and for taking the time to share your positive experience.
by 2024 CHEVROLET TRAVERSE LT Owner on 09/14/2025Verified Service
Service rep was knowledgeable and professional. Made every effort to get me back on the road ASAP! Answered all my questions.
by Miles P A. on 08/13/2025Verified Service
The service department discovered the cause of a problem that I misdiagnosed! And their discovery of the true issue likely saved the car from burning up and a total loss! Thank you!
by Van Chevrolet Cadillac Subaru on 08/19/2025
We greatly appreciate your kind words! We are thrilled that our service team was able to identify the real issue and potentially prevent serious damage to your vehicle. It means everything to us when we can provide the expertise needed to keep you safe on the road. Your trust is truly valued, and we look forward to continuing to serve you with the same level of care and attention to detail.
by 2019 CHEVROLET SONIC LT Owner on 08/10/2025Verified Service
Than you to Derek and Van Chevrolet for the absolutely wonderful service I received on my 2019 Sonic!!
by Van Chevrolet Cadillac Subaru on 08/18/2025
We're overjoyed to hear about the wonderful service you received! Thank you for sharing your experience with us. We're glad that Derek was able to assist you and provide excellent service. At Van Chevrolet Cadillac Subaru, we strive to ensure every customer has a positive experience, and we're thrilled that we met your expectations. We appreciate your business and look forward to serving you again in the future.
by 2018 CHEVROLET EQUINOX LT Owner on 08/10/2025Verified Service
Making the appointment went great I got it in the timeframe I wanted.
I waited on my car and it was done in a very reasonable amount of time.
All my questions and request were answered, and I couldn't have been happier.
by Van Chevrolet Cadillac Subaru on 08/18/2025
We are pleased to hear that your appointment went smoothly and that all your questions were answered. It's great to know that you were able to get your car serviced within a reasonable timeframe, especially while waiting. We strive to provide efficient and thorough service to all our customers. Thank you for choosing Van Chevrolet Cadillac Subaru and for taking the time to share your positive experience with us.
by 2020 CADILLAC ESCALADE ESV PLATINUM Owner on 08/03/2025Verified Service
Kim and everyone in the service department was great as always. Would not bring out cars anywhere else!
by Van Chevrolet Cadillac Subaru on 08/04/2025
Thank you immensely for taking the time to share your wonderful experience with our service department. We are delighted to hear that Kim and our entire service team consistently provide you with exceptional care for your vehicles. Your loyalty and trust in bringing all your cars to Van Cadillac means everything to us. We appreciate customers like you who recognize the dedication our team puts into delivering outstanding service every time you visit.
by 2019 CADILLAC CT6 PREMIUM LUXURY Owner on 07/28/2025Verified Service
I have a 2019 CT6 Cadillac. The Cadillac Service Team is awesome, I will only take my car to Van and no other dealers!
by 2024 CHEVROLET SILVERADO K1500 RST Owner on 07/13/2025Verified Service
Outstanding customer service. Jon Huber the service advisor is a outstanding, very knowledgeable customer service rep that actually cares about his customers and the issues they are facing. Outstanding customer service department.
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Service Information
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1,896 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Van Chevrolet Cadillac Subaru specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Van Chevrolet Cadillac Subaru specializes in these makes, in addition to many others.
Buick
Cadillac
Chevrolet
Ford
GMC
Shop Amenities
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
About Us
Welcome to Van Chevrolet Service Center
LEARN MORE ABOUT THE SERVICE CENTER AT VAN CHEVROLET
While one of our main concerns at Van Chevrolet is selling vehicles, that's not our only concern! Whether you're looking to schedule an oil change, tire chan...
What do verified customers think about Van Chevrolet Cadillac Subaru in Kansas City, MO? Verified customers who visit Van Chevrolet Cadillac Subaru in Kansas City, MO rate this business 4.5 out of 5 stars, with 821 reviews. 1,896 customers favorited this location.How can I contact Van Chevrolet Cadillac Subaru in Kansas City, MO? To reach the sales team at Van Chevrolet Cadillac Subaru in Kansas City, MO, call (816) 227-6607. To reach the service department, call (833) 652-0734How can I schedule a service appointment with Van Chevrolet Cadillac Subaru in Kansas City, MO? You can schedule a service appointment at Van Chevrolet Cadillac Subaru in Kansas City, MO through CARFAX.What are the shop amenities offered by Van Chevrolet Cadillac Subaru in Kansas City, MO? Van Chevrolet Cadillac Subaru in Kansas City, MO offers the following amenities: Courtesy Shuttle, Free Car Wash and Free Wi-Fi.Does Van Chevrolet Cadillac Subaru in Kansas City, MO have a service center? Yes, Van Chevrolet Cadillac Subaru in Kansas City, MO does have a service center. You can contact the service department at (833) 652-0734.
