What do verified customers think about Valvoline Instant Oil Change in Sugar Land, TX?

Verified customers who visit Valvoline Instant Oil Change in Sugar Land, TX rate this business 4.8 out of 5 stars, with 168 reviews. 6 customers favorited this location.

How can I contact Valvoline Instant Oil Change in Sugar Land, TX?

To reach the service department at Valvoline Instant Oil Change in Sugar Land, TX, call (713) 234-0982

Valvoline Instant Oil Change - 18821 University Blvd - Sugar Land, TX

Overall Rating

4.8

168 Verified Reviews

5 Star

86%

4 Star

3 Star

2 Star

1 Star

by Clementina T. on 08/04/2025Verified Service

Fast - but that's not the reason it's good. Instructions were delivered clearly. All questions answered. Shared information about things you may have forgotten or didn't know about. The guys are very thorough and won't let you or your car down.

by 2020 MERCEDES-BENZ C300 Owner on 07/30/2025Verified Service

Came in for emission inspection. They accomodate my visit without an appointment. It was quick and great customer service.

by 2017 CHEVROLET TAHOE C1500 LS Owner on 07/17/2025Verified Service

Everything went great. Just a state inspection so not like it was a big service job but it went A-O-K.

by 2021 CHRYSLER PACIFICA LIMITED Owner on 06/09/2025Verified Service

The two young fellows who helped us were EXCELLENT. We will happily return! Thank you very much. Tom and Andrea Jaber

by 2017 LINCOLN MKZ RESERVE Owner on 04/09/2025Verified Service

Great customer service, the service members were nice and very helpful. Will definitely be going back

by 2022 JEEP COMPASS LATITUDE Owner on 01/19/2025Verified Service

They are fast but don't check the minor detail like resetting the oil light. It is inconvenient to return or do the work myself

by 2022 INFINITI QX60 AUTOGRAPH Owner on 01/09/2025Verified Service

Kyle was professional and went the extra step in getting a filter from auto cone coz they didn't have in stock. Over and beyond duty

by 2017 CHEVROLET SILVERADO C1500 HIGH CTRY Owner on 11/26/2024Verified Service

They checked off somethings that were not done and they left smudges on the front of my truck that was just washed. They also didn't email my receipt.

by 2019 CHEVROLET EQUINOX LT Owner on 10/15/2024Verified Service

Didn't show me the dipstick with new oil as others have done. Did not check tire pressure as others have. Did not check lights like others do.

by 2019 CHEVROLET EQUINOX LS Owner on 12/31/2023Verified Service

Attendants could perhaps have been more instructive. They did inform of the tasks they were about to perform. However, I did not see the old air filters and thus do not really have complete confidence that everything was done as tallied. Otherwise, no problems.

by Valvoline Instant Oil Change on 01/02/2024

We're so sorry to hear this was your experience, thank you for bringing this to our attention. This is certainly not what we want for our guests! We have forwarded your information to Upper Management for review for continued training and improvement purposes.

by 2020 HONDA CIVIC LX Owner on 05/17/2023Verified Service

Every time I come it is excellent service. It was super busy for a Monday and they still did a great job getting my services complete. It took about an hour to do my tire rotation, oil change and a new windshield wiper while three other cars were serviced at the same time. I love how the never try to hard sale extra services and they understand a no thank you. Very happy as always with their service!

by Valvoline Instant Oil Change on 05/17/2023

We're so glad to see this! We continuously strive to provide our customers with the best customer service possible, and this is the very proof of our commitment to you! Thanks for sharing your experience with us, we truly appreciate you!

by 2020 HONDA CIVIC LX Owner on 05/16/2022Verified Service

Valvoline continued to be the best place to get your cars oil change. The men are very nice, respectful and never up sell and explain everything. I appreciated how he showed me my filters and apologized for only having one of my two in stock to replace. I NEVER have to wait although I do go in the morning. Thank you for your wonderful customer service!

by 2020 HONDA CIVIC LX Owner on 08/23/2021Verified Service

Valvoline continues to be excellent at quick oil changes and great customer service. I never have to wait and I'm in and out within 30 minutes! I think they do a great job with my vehicle and never try to push for unnecessary replacements. I am a satisfied customer who will continue to bring her vehicle her for servicing.

by Samrgarner@gmail C. on 09/26/2025Verified Service

Fast Service Great coupons Friendly staff

by Wes A. on 09/24/2025Verified Service

Efficient and friendly customer service.

by 2021 HONDA CR-V TOURING Owner on 09/19/2025Verified Service

Quick and professional Convenient location

by 2017 SUBARU OUTBACK 2.5I PREMIUM Owner on 09/15/2025Verified Service

Very professional and service was delivered with a smile and upsells were not pushy.

by 2017 MERCEDES-BENZ E 300 Owner on 08/25/2025Verified Service

Overall they are good. Have been going there since they opened up

by 2013 TOYOTA CAMRY SE/XLE Owner on 08/10/2025Verified Service

Always great service at the Sugar Land location.

by Wes A. on 08/09/2025Verified Service

Efficient and friendly service

Valvoline Instant Oil Change

Valvoline Instant Oil Change

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