by 2021 CHEVROLET TRAVERSE LT Owner on 07/07/2024Verified Service
Awesome service! Jose explained everything that was going on and answered all my questions. They seem to work well as a team and communication between each other seemed great! I was visiting from out of town, but if I lived in the area, this would be the spot I would go to.
by Valvoline Instant Oil Change on 07/07/2024
Valvoline is ALWAYS speeding past the competition! We'll be sure to pass along your kind words to Jose! Thanks for the shout-out!
by 2013 SCION XD Owner on 05/02/2025Verified Service
Very awesome staff I always been going to this shop since I moved to San Diego and I'm always satisfied with the service
by 2016 CHEVROLET SPARK 1LT Owner on 01/07/2025Verified Service
They told me that no oil change is needed . I very much appreciated their honesty. My car was giving a signal that the oil change is due but after checking the levels and the state of the oil, they just reset my car faulty oil indicator.
by Valvoline Instant Oil Change on 01/07/2025
It's important to us that we not only give you the service you need but a service you can depend on, and trust! Thanks for stopping by to share your experience with us!
by 2015 MAZDA CX-5 GRAND TOURING Owner on 01/10/2024Verified Service
The mechanics are very skilled and fast only problem I had is with on of the lady mechanics who was very rude and disrespectful towards me. She had a very flippant attitude and spoke to me very nasty, becuase she was frustrated with directing me into the Valvoline shop. Which wouldn't have been a problem if she hadn't had told me to switch lanes at the last minute causing me to turn my car in an awkward position.
by Valvoline Instant Oil Change on 01/10/2024
We're so sorry to hear this was your experience, thank you for bringing this to our attention. This is certainly not what we want for our guests! We have forwarded your information to Upper Management for review for continued training and improvement purposes.
by 2011 NISSAN SENTRA/S/SR/SL Owner on 08/24/2023Verified Service
Techs were very professional & answered some of my questions honestly but they didnt top off my fluids as they said they will (coolant reservoir-empty!). I even acknowledged their service when the tech asked me about filling the coolant. Check all the fluids if they did top it off before leaving.
by Valvoline Instant Oil Change on 08/24/2023
We apologize for any frustration this may have caused and would like to address this experience. Please email your vehicle's VIN to us at CCSocial@valvoline.com and reference case #SM693375 in the subject line.
by 2015 FORD FOCUS SE Owner on 08/15/2023Verified Service
Pretty quick. Too much upsell that I didn't need. Some kind of issue with the oil filter not and the amount of oil it should have had in it. I wasn't clear on the explanation when I asked about it. I felt better that someone underneath my car seemed to also be checking off the requirments.
by Valvoline Instant Oil Change on 08/15/2023
Thanks for sharing this with us. We hate to hear of the negative experience, and apologize for the inconvenience. It is our hope we can better serve you down the road.
by 2016 TOYOTA 4RUNNER SR5/LTD/TRLPR/TRD Owner on 08/14/2023Verified Service
The last time i went it took almost 1 hour to do my oilchange, personal broken or strip one of the filter bolt to get into it, so basically they coudnt have access to the oil filter because its already strip one of the bolt, so yeh i was told they coudnt do it, i was told bring them to the toyota dealer shop to do my maintenance.
by Valvoline Instant Oil Change on 08/14/2023
Hi, thanks for reaching out! We're sorry to see we've disappointed you. If you'd like to speak about this further you're welcome to contact our Customer Care team at 800-327-8242, we would be happy to address any concerns you may have.
by 2021 KIA SPORTAGE S Owner on 09/11/2022Verified Service
Great service. However it was very hot. I cant believe how the workers can stand it day after day working so hard in such hot conditions. That said they did everything I needed in about a 1/2 hour. 15 minute oil change and 15 minute tire rotation. I used my coupon from my email also. Better service than the dealership for sure.
by 2019 FORD EDGE TITANIUM Owner on 09/24/2021Verified Service
i neded a cabin air filter with my oil change, I was told they dont have it but the young man said he will drive across town to get one from the other store, sure enough hew came back with a new one, this act was very good customer service and I wish I could rember his name, anyway service like this will keep me coming back.
by 2004 FORD TAURUS SES Owner on 09/23/2021Verified Service
I had the oil & filter changed. I also had them do the service on the automatic transmission. I thought it was low on fluid, but they said it wasn't.
The transmission jerks a little bit when first starting out. That usually means it is low on fluid. So, maybe there's some other problem with the transmission.
by 2018 INFINITI Q70 3.7 LUXE Owner on 03/31/2021Verified Service
The guys werent communicating well, so they werent in sync. Different guys would repeat the same instructions/steps. One guy dropped the rod holding the hood dosn the bumper of my car. Minor scratchss, but he didnt even have the decency to seem concerned or apologize. Not good customer service!
by Valvoline Customer Care on 03/31/2021
We're sorry to hear about your experience, could you please email your invoice to us at CCSocial@valvoline.com and reference case #C168374 in the subject line?
by 2011 FORD ESCAPE LIMITED Owner on 08/28/2020Verified Service
This was my first experience with Valvoline Instant Oil Change and I was quite pleased with the service. Very clean, professional and the service team was polite and courteous. I never had to leave my car and felt safe and protected the entire time. Thank you for such great service.
by Valvoline Instant Oil Change on 09/10/2020
Thank you for sharing! We look forward to seeing you again soon!
by 2011 CHEVROLET EQUINOX LTZ Owner on 05/06/2020Verified Service
When I first went in there they said that they would email me a receipt of what they did but because they couldnt get my oil filter cap off they didnt do anything so thats why I went to the other place and had my oil change and everything done. The guy was really friendly at first but then when they said they were done everybody just walked away and huddled in a corner and talked. I will not recommend anyone going there
by Jerri Lynn on 05/06/2020
I apologize for the inattentive technician. I will be happy to share your comments with upper management for coaching.
by 2010 FORD EDGE SEL Owner on 02/20/2020Verified Service
Pull in, oil changed including filter (I'm guessing) and was shown required Ford recommended maintenance items based on mileage. Next time I will request to see oil filter and I'm actually not too thrilled I'm not allowed to exit vehicle while in the 'work area' because of insurance concerns. Now that I think of that, I plan to go elsewhere or do them myself because of cost.
by 2003 FORD EXCURSION EDDIE BAUER Owner on 11/13/2019Verified Service
The tech checked my automatic trans. fluid w/o first starting the engine. Also asked that they check the differential oil level as it has been noisy. Everyone was lost. No one there knew how. I instructed them on the procedure. They said they loosened the "drain" plug and oil came out so it was ok. I wont explaine every thing that is wrong with that.
by Valvoline Customer Care on 11/14/2019
Thank you for contacting Valvoline Customer Care. We apologize for your experience regarding your fluids not being changed properly and for the lack of knowledge by our technicians .It is our desire to deliver the best quality service to all our guests, at every visit. We do value your business and wish to preserve your trust in Valvoline.We would like to discuss this with you and take the opportunity to help. We can be reached by phone at 800-327-8242 or customercare@valvoline.com.
by 2005 CHEVROLET SSR Owner on 09/11/2019Verified Service
I ended up having to have to go to another Valvoline in Poway in order for my car to be fully serviced but the first place was efficient and courteous . I want to give a shout out to a gentleman named Sequoia I think that's his name he's in Poway a great technician
by 2016 TOYOTA COROLLA L/LE/LE PLUS/LE P Owner on 06/08/2025Verified Service
They were quick and efficient
by 2020 TOYOTA COROLLA LE Owner on 06/07/2025Verified Service
Perfect! Great communication! Incredible fast! Very professional!
by 2022 CHEVROLET SILVERADO C1500 LT Owner on 05/27/2025Verified Service
Guys are good.
Very efficiently!
by 2020 SUBARU CROSSTREK PREMIUM Owner on 05/26/2025Verified Service
Based on CARFAX Service History, Valvoline Instant Oil Change specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Valvoline Instant Oil Change specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Nissan
Toyota
About Us
For nearly 40 years, Valvoline Instant Oil Change is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry o...
What do verified customers think about Valvoline Instant Oil Change in San Diego, CA? Verified customers who visit Valvoline Instant Oil Change in San Diego, CA rate this business 4.6 out of 5 stars, with 186 reviews. 880 customers favorited this location.How can I contact Valvoline Instant Oil Change in San Diego, CA? To reach the service department at Valvoline Instant Oil Change in San Diego, CA, call (619) 436-4720
