I was first in line and promptly at 7:30 Frank opened the door and invited me in. Didn't have to get out of the car as he and Joshua took care of everything in about 20 minutes. Very professional! Didn't miss a thing! Unfortunately, Valvoline still thinks you have to change again in 3000 miles - even the top dollar synthetic! Look forward to seeing them again in 12 months or so.

by Valvoline Customer Care on 04/20/2021

Thank you, we try to always provide VClass service, see you next time!

by 2016 NISSAN JUKE S/SV/SL/NISMO Owner on 08/20/2020Verified Service

I'm very impressed with the guys who took car of my car. They helped me understand when I explained I a having hearing impairment, which the masks make impossible to lip read. I was amazed that in the San Antonio over 100 degrees heat they just kept doing their work!! Thanks guys, I appreciate you all!

by Valvoline Instant Oil Change on 08/22/2020

Thank you for sharing this experience with us. This is what we like to hear from our customers. Our Stone Oak team looks forward to seeing you again soon!

by 2011 FORD EDGE LIMITED Owner on 12/16/2019Verified Service

Very quick turnaround time. Got, inspection, oil changed and even realized the battery was about to die out. Avoid the problem all together. Price wise got a discount, but later realized the battery would have cost about $20 less at costco. Even after the discount.

by 2013 MAZDA CX-5 TOURING Owner on 09/29/2019Verified Service

Quick, efficient service. Explained what my car needed and why. I like thst they have cameras so that I can "see" them working on my car. They also asked if I had any coupons and helped me get any and all discounts (military being a big one) I was eligible for.

by 2012 BMW Z4 SDRIVE35I Owner on 06/30/2016Verified Service

Ive used these guys for several years now with my other vehicles and they do a terrific job. They have a great system that prevents them from overlooking anything. They also maintain great, cheerful attitudes. They knew what special oil and filter was needed for my BMW Z4 - very high performance. Ill be back again and again.

by 2016 RAM 1500 ST Owner on 05/19/2026Verified Service

Personable, yet professional; educational; efficient.

by Valvoline Instant Oil Change on 05/19/2026

Thanks for the fantastic review! We're grateful you chose our Valvoline Instant Oil Change store on 19150 Stone Oak Parkway for your oil change service. Helping cars stay roadready is what drives us.

by 2015 LEXUS NX 200T Owner on 05/16/2026Verified Service

Outstanding customer service!

by Valvoline Instant Oil Change on 05/16/2026

Thank you for the 5 stars! We appreciate you visiting our Valvoline Instant Oil Change store on 19150 Stone Oak Parkway for your oil change and vehicle maintenance. Your support keeps us running smoothly.

by 2020 TOYOTA COROLLA L Owner on 05/14/2026Verified Service

Excellent customer service and good explanation about service provided

by Valvoline Instant Oil Change on 05/15/2026

Thanks for the great review! Our team at our store on 19150 Stone Oak Parkway is always happy to help with oil changes and preventive vehicle maintenance. We appreciate your support.

by 2023 TOYOTA COROLLA LE Owner on 05/11/2026Verified Service

Stone Oak Location Team is great.

by Valvoline Instant Oil Change on 05/12/2026

by 2019 MERCEDES-BENZ C300 Owner on 05/05/2026Verified Service

Amazing service, quick and efficient

by Valvoline Instant Oil Change on 05/06/2026

Thanks for the great review! Our team at our store on 19150 Stone Oak Parkway is always happy to help with oil changes and preventive vehicle maintenance. We appreciate your support.

by 2018 NISSAN ARMADA SV/SL/PLATINUM Owner on 05/05/2026Verified Service

Fast and thorough! Like that they check all exterior lights for full functionality.

by Valvoline Instant Oil Change on 05/05/2026

Thanks for sharing the love! Our team at our store on 19150 Stone Oak Parkway appreciates the opportunity to help with your oil change and vehicle maintenance.

by 2021 TOYOTA COROLLA LE Owner on 05/04/2026Verified Service

This location is the real deal. Honest and very knowledgeable!!

by Valvoline Instant Oil Change on 05/05/2026

Thank you for the amazing rating! We appreciate you choosing our store on 19150 Stone Oak Parkway for fast, friendly oil change service. We look forward to seeing you down the road.

by 2015 LEXUS ES 350 Owner on 04/25/2026Verified Service

Dry professional service! All steps were explained. I'll be back.

by Valvoline Instant Oil Change on 04/26/2026

by 2010 FORD ESCAPE HYBRID Owner on 04/18/2026Verified Service

Professional atmosphere, good service.

by Valvoline Instant Oil Change on 04/19/2026

by 2017 CHEVROLET TAHOE LT Owner on 04/11/2026Verified Service

EVERYONE WAS COURTEOUS, PROFESSIONAL, FOCUSED ON DETAILS AND VERY HELPFUL.

by Valvoline Instant Oil Change on 04/12/2026

Thanks for sharing the love! Our team at our store on 19150 Stone Oak Parkway appreciates the opportunity to help with your oil change and vehicle maintenance.

by Isolda S. on 04/06/2026Verified Service

Great service! Would recommend

by Valvoline Instant Oil Change on 04/06/2026

Thanks for sharing the love! Our team at our store on 19150 Stone Oak Parkway appreciates the opportunity to help with your oil change and vehicle maintenance.

by 2015 FORD F150 SUPERCREW Owner on 04/04/2026Verified Service

All good! Great service! Service people did a nice job.

by Valvoline Instant Oil Change on 04/04/2026

Thank you for the fantastic rating! We're grateful you stopped by our store on 19150 Stone Oak Parkway for your oil change. Your support fuels our team every day.

by 2012 GMC TERRAIN SLE Owner on 04/03/2026Verified Service

They were very courteous and answered all my questions.

by Valvoline Instant Oil Change on 04/03/2026

Appreciate the pit stop! Thanks for choosing Valvoline Instant Oil Change in San Antonio. Your 5 stars keep our local crew running at top performance and helping drivers stay road ready!

by 2016 JEEP CHEROKEE SPORT Owner on 04/02/2026Verified Service

Mark and Victor did an excellent job!

by Valvoline Instant Oil Change on 04/03/2026

Thanks for the 5 stars! Our Valvoline Instant Oil Change technicians love keeping vehicles in great shape. Visit us again soon for your next quick oil change in San Antonio!

by 2018 TOYOTA SIENNA XLE/LIMITED/PREM Owner on 03/30/2026Verified Service

Great service and price. They offer other services at competitive prices.

by Valvoline Instant Oil Change on 03/31/2026

Thanks for the 5 stars! We're proud to help drivers at our store on 19150 Stone Oak Parkway stay on top of oil changes and vehicle maintenance. It means a lot to our team.

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