by 2013 CHRYSLER 200 LIMITED Owner on 06/26/2025Verified Service
They charged me 55 dollars to put my car up and stare at the underside with a flashlight. The quote they gave me for a possible fix was completely off in person, so I went home and then when the quote doubled when they called me, I had to walk the whole way back in the blazing heat. Then they lost my keys. I'm never going back here again.
by -Lynn *VIOC Social Media on 06/28/2025
I'm sorry to hear you had an experience with Valvoline that did not meet your expectations. We would like to hear more about this, so we can better address your concerns and also share with management for improvements. Contact our Customer Care team at 800-327-8242 or live chat at https://www.vioc.com/contact-us, and we'll be happy to help.
by 2010 NISSAN SENTRA/S/SR/SL Owner on 01/05/2026Verified Service
They did a great job and communicated with the customer to ensure they receive the service they expect.
by Kevin B. on 12/03/2025Verified Service
Very friendly people and very informative about what oils they recommend for my high mileage vehicle.
by 2014 JEEP COMPASS SPORT Owner on 11/10/2025Verified Service
You stay right in your car as they work on it and let you know what is getting done and what you need at good price
by 2017 MAZDA CX-5 TOURING Owner on 11/08/2025Verified Service
Great experience the ppl were really nice..they also made sure my car was up to date and gave me additional information about my car!!
by 2018 HYUNDAI SANTA FE SPORT Owner on 10/03/2025Verified Service
Service was quick. The employees were exceptional. They were very helpful and answered all of my questions. Explained everything in detail so as to be sure that I understood. I have already recommended them to family and friends.
by 2015 NISSAN ROGUE SELECT S Owner on 09/26/2025Verified Service
The best service. They check everything while your still the car. It's convenient, quick and reliable.
by 2011 TOYOTA RAV4 Owner on 08/28/2025Verified Service
Technicians were the best, let me know about a couple things that I need to take care of..So glad they told me
by 2013 JEEP GRAND CHEROKEE LAREDO Owner on 07/28/2025Verified Service
I enjoyed it. I was done within 30 minutes. My recommendation is to go there early, and listen to the mechanics there.
by 2020 KIA SOUL EX Owner on 07/12/2025Verified Service
I was on wrong line but the tech moved me. Made sure no one got a head of me. Courteous service no hard sell for ad one.
by Aprilh631@gmail C. on 07/07/2025Verified Service
I didn't like that it wasn't lube master anymore & I can get the exact same service for much cheaper. Thanks won't be coming back.
by -Lynn *VIOC Social Media Team on 07/08/2025
We understand you liked Lube Master, and we're bummed to hear Valvoline wasn't for you. If you do decide to give us another chance in the future, we love helping our guests save some extra money. Contact our Customer Care team at 800-327-8242 or live chat at VIOC.com, and one of our agents will get you the BEST deal available!
by 2015 NISSAN ROGUE S/SL/SV Owner on 06/29/2025Verified Service
Everyone was very thorough and clear in their explanations of the service I was getting and need! I will be going back!
by 2018 NISSAN ROGUE S/SV Owner on 06/08/2025Verified Service
Service was ok, I liked the other branch on Cottmon AVE, I'll return there in future. Just my preference.
by 2013 JEEP GRAND CHEROKEE LAREDO Owner on 06/05/2025Verified Service
I had a great experience with Valvoline. I didn't wait too long for service. I did go on Sunday though.
by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 05/06/2025Verified Service
My service was very quick. Professional. The staff explained what they were doing to my vehicle clearly. I do recommend.
by 2014 HONDA CROSSTOUR EXL Owner on 05/01/2025Verified Service
Service is always thorough and quick. The techs are courteous and answer my questions with ease. Thank you!
by 2004 GMC ENVOY XUV Owner on 04/17/2025Verified Service
They were professional and very friendly. I didn't have to get out of my car at all and service was completed in a timely manner.
by 2007 HONDA ODYSSEY EXL Owner on 02/08/2025Verified Service
Even going there for years although they changed ownership and name. But getting used to new ownership
by Lynn on 02/14/2025
Thanks for reaching out. I'm sorry to see you had less than a 5-star experience. We'd certainly like to hear more about this to understand what happened and see how we can help. Email our Social Team your VIN# and any pertinent details to CCsocial@valvoline.com. Please put #SMCFAN3177 in the subject box to ensure the email is sent to the correct team
-Lynn *VIOC Social Media
by 2017 HONDA CR-V LX Owner on 01/19/2025Verified Service
Great communication, explains everything, shows you what is being done, and no hassling for extra services . Suggestions maybe, but no forcing .
by 2017 FORD EXPLORER XLT Owner on 08/24/2024Verified Service
It was called Master Lube before Valvoline so it was my first time going there under the new flag Valvoline I wasn't impressed there was a few things that weren't checked off on the list and they didn't even put air in the tires and the prices were higher on the motor oil
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Service Information
Top Services Performed
Based on CARFAX Service History, Valvoline Instant Oil Change specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Top Makes Serviced
Based on CARFAX Service History, Valvoline Instant Oil Change specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Nissan
Toyota
About Us
For nearly 40 years, Valvoline Instant Oil Change is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry o...
What do verified customers think about Valvoline Instant Oil Change in Philadelphia, PA? Verified customers who visit Valvoline Instant Oil Change in Philadelphia, PA rate this business 4.8 out of 5 stars, with 301 reviews. 38 customers favorited this location.How can I contact Valvoline Instant Oil Change in Philadelphia, PA? To reach the service department at Valvoline Instant Oil Change in Philadelphia, PA, call (215) 535-5322
