by 2019 NISSAN MURANO S/SL/SV/PLATINUM Owner on 06/29/2025Verified Service
They tore out my filter without verification if I was going to replace it or not which forced me to do it anyways. They also claimed they refilled any of my fluids and that was a lie, I had to go back up they because my windshield washer fluid was still empty.
by VIOC on 06/30/2025
Thanks for reaching out, we're sorry to know we didn't give you a 5-Star experience. We will be sure to share this information with the Upper Management team for continued training and improvement purposes.
by 2015 TOYOTA AVALON XLE/PREM/TOUR/LTD Owner on 03/22/2025Verified Service
I like everything from coming into the dock until leaving out of the dock.
The employees were very friendly they showed all the things they were doing. They showed how the oil was cleaned and now full. I needed a new air filter and they let me know how my air filter looked and I bought that as well thank you.
by 2007 SAAB 9-3 2.0T Owner on 12/09/2024Verified Service
I like this Valvoline location the service the convenience Jordan the manager knows exactly what needs to be done and the staff is well trained. I recommend everyone coming over here to have their car worked on and done once it's done you don't have to worry. We need more people like this in any type of business. I just wrote you
by 2007 TOYOTA CAMRY CE/LE/XLE/SE Owner on 09/09/2025Verified Service
Wrong mileage entered
Too many employees switching job positions tire pressure was not checked until I mentioned
1st employee wasn't finished reading recommendations before another employee took over to take payment
by Bogietonto@aol C. on 07/11/2025Verified Service
Took a little longer than expected.
But to be fair, they were pretty busy.
They were very polite and courteous
by 2010 TOYOTA TACOMA DOUBLECAB Owner on 07/11/2025Verified Service
My visit went quickly and I got good advice. However, in replacing my headlight, they found that the old one was working, which was great, but the next day it was out again. It might just be loose of course. But overall, great service.
by 2017 CHRYSLER PACIFICA TOURING L PLUS Owner on 07/09/2025Verified Service
Staff was quick and efficient. They communicated well with me and each other. High five to all three staff members!
by 2018 TOYOTA CAMRY HYBRID/LE/XLE/SE Owner on 07/04/2025Verified Service
It took an hour to complete the job. 15 minutes waiting for the car already in the bay and 45 minutes for mine. Told me synthetic oil needs o be changed every 3000 miles. The Toyota Dealer says every 10,000 miles. No AAA discount
by -Lynn *VIOC Social Media on 07/05/2025
I'm sorry to hear you had an experience with Valvoline that did not meet your expectations. We would like to hear more about this, so we can better address your concerns and also share with management for improvements. Contact our Customer Care team at 800-327-8242 or live chat at https://www.vioc.com/contact-us, and we'll be happy to help.
by 2021 HONDA ODYSSEY EX Owner on 03/20/2025Verified Service
This Valvoline is amazing. Very friendly/knowledgeable employees who take the time to talk through everything. Extremely thorough and don't ever try to sell you unnecessary items. Would recommend 100%
by 2018 HONDA ACCORD EX-L Owner on 01/30/2025Verified Service
Amazing customer service on a very busy day. Team worked so well together to get everyone taken care of, and had great attitudes the whole time. I was really impressed, will definitely keep going back here.
by 2008 HYUNDAI TUCSON SE/LTD Owner on 12/19/2024Verified Service
I got in and out fairly quickly--I did need one lightbulb replaced, and I was able to get a discounted rate thanks to Groupon, so the impact on my wallet was lessened. Only gripe is that they've gone to wait in your car--I miss the free coffee...
by Valvoline Instant Oil Change on 12/19/2024
Fast and friendly is the way we like to do business! Thank you for sharing with us! Safe travels, we can't wait to see you again soon!
by 2021 SUBARU FORESTER PREMIUM Owner on 11/14/2024Verified Service
My service was great! All mechanics were very proficient in their job. They checked to make sure all things were completed. The cost and choice of service was thoroughly explained. Well done guys!
by 2019 HYUNDAI SANTA FE SEL/SEL PLUS Owner on 10/29/2024Verified Service
JOSE AND MICHEAL WERE GREAT AND VERY PROFESSIONAL. SHOWED ME RESULTS. VERY HELPFUL AND TIMELY SERVICE. THANK YOU ALL.
by 2013 FORD ESCAPE SEL Owner on 08/27/2024Verified Service
Sam at Valvoline really went above and beyond trying to solve the issue with my AC fan not working as it should.
He changed out the cabin filter and after a lot of effort to try and remove the air filter that is hidden in my car, he was able to install a new filter. And he put the other components back (when installing the new air filter) to ensure that The airflow wasn't blocked and I didn't have any more problems. Thank you!
by 1999 TOYOTA AVALON XL/XLS Owner on 07/19/2024Verified Service
This place was awesome! I went very last minute for a very necessary oil change and the guys there were more than accommodating. Chase, Jose, and Rayham had me in and out within 20 minutes, but honestly they had such fun personalities, I could have waited another 20 and still left a very happy customer. 10 out of 10. I highly recommend bringing your vehicle here.
by Valvoline Instant Oil Change on 07/25/2024
Thanks for stopping by, friend! We're thrilled to hear Chase, Jose, and Rayham delivered a 5-star experience to ensure you left with a smile. We're always happy to help when you need us, and we look forward to seeing you next time!
by 2013 TOYOTA SIENNA XLE/LIMITED Owner on 07/11/2024Verified Service
Overall service is good. Your prices are just ridiculous. I paid almost $200.00 for an oil change. Never again, I will never be back. When I go to the dealership, I only pay $78. I would rather wait an hour and a half in a waiting room to get an oil change at the dealership then to have to spend almost $200 again
by Valvoline Instant Oil Change on 07/11/2024
Hi there, thank you for taking the time to share your comments with us. We were able to pull your invoice information and see that you purchased a few other items as well, resulting in a higher than usual bill. We apologize for any frustration this might have caused. We're dedicated to quality and offer discounts on our website at www.vioc.com or through our app by visiting your Apple App Store or Google Play!
by 2007 LEXUS RX 400 HYBRID Owner on 06/03/2022Verified Service
I had the oil change on Saturday. Sunday my husband checked under the hood because there was an odor. The radiator fluid was dry. I asked them Saturday to be sure to fill it up but nothing. I'm now worried if they refilled other fluids. The workers need more training or more compassionate employees.
by Valvoline Instant Oil Change on 06/03/2022
We are disappointed to see this. Please stop by any Valvoline location to fill the radiator fluid and to check other fluids.
by 2014 NISSAN ROGUE SELECT S Owner on 03/23/2022Verified Service
Every one of those service reps that worked on my oil change were spectacular. The communication between all of them was excellent. They were very efficient! It took a little longer than usual as they were having a problem with their card readers, but that wasnt their fault.
by 2011 TOYOTA SIENNA XLE/LIMITED Owner on 03/02/2021Verified Service
I came thinking it would be faster and cheaper than going to the Dealership like I normally do. It was a Saturday afternoon so I get that it is a peak time for them, but I sat there for an hr before I got service. The service was good, but I payed close to the same as dealership price even with a coupon. Think I will just make an appointment at the dealership next time.
by Valvoline Customer Care on 03/02/2021
We're sorry to hear this. Would you please send us an email with your service information and tell us more at customercare@valvoline.com and reference case #C152946 in the subject line. We would like to address your concerns with our Upper Management team.
by 2011 HYUNDAI SONATA SE/LIMITED Owner on 03/08/2020Verified Service
I had a rental car and on carmax side they took their time to get my car done. So enterprise price charged me an extra 40 plus a 25 hold fee. Carmax said they would refund the 40 dollars and as of today i do not have my money. A horrible service altogether.... i guess i had to be thankful cause i only paid 250 for the work they did to my car ,,, but sh.. i bought my warranty and they did not complain about that.
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Service Information
Top Services Performed
Based on CARFAX Service History, Valvoline Instant Oil Change specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Oil Change
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Valvoline Instant Oil Change specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Nissan
Toyota
About Us
For nearly 40 years, Valvoline Instant Oil Change is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry o...
What do verified customers think about Valvoline Instant Oil Change in Milwaukee, WI? Verified customers who visit Valvoline Instant Oil Change in Milwaukee, WI rate this business 4.6 out of 5 stars, with 185 reviews. 129 customers favorited this location.How can I contact Valvoline Instant Oil Change in Milwaukee, WI? To reach the service department at Valvoline Instant Oil Change in Milwaukee, WI, call (414) 281-7868
