by 2014 TOYOTA RAV4 XLE Owner on 05/04/2026Verified Service
I recently had excellent service at my local store. Ari was friendly, helpful and very professional. Although the wait is sometimes a bit too long, I'd still rather get my oil changed here than at the dealership.
by Valvoline Instant Oil Change on 05/04/2026
Appreciate the pit stop! Thanks for choosing Valvoline Instant Oil Change in Grand Rapids. Your 5 stars keep our local crew running at top performance and helping drivers stay road ready!
by Mary G. on 04/22/2026Verified Service
People didn't my master flow filter back in place causing my engine light to come took it to auto zone and the code said it was my master flow sensor all because yall failed to not my my filter cover back in place,too many young people working for me
by Valvoline Instant Oil Change on 04/22/2026
Thanks for reaching out, Mary. We're disappointed to hear about any issues you've experienced with your vehicle and apologize for any inconvenience this may have caused. If you're still experiencing issues, please reach out to our Customer Care team at 800-327-8242 immediately, so our team can help!
by 2006 VOLKSWAGEN NEW BEETLE 2.5L PKG1 Owner on 03/23/2026Verified Service
The Valvoline team was courteous, quick, and efficient at addressing the suggested improvements needed to my car.
by Valvoline Instant Oil Change on 03/23/2026
Thanks for the great review! Our team at our store on 1951 Burton SE is always happy to help with oil changes and preventive vehicle maintenance. We appreciate your support.
by 2014 BUICK VERANO CONVENIENCE Owner on 12/17/2025Verified Service
Ran in when my wiper blade flew off. They were spot on with their service. If I lived in Grand Rapids (I live near Detroit), they would be my go to place for an oil change.
by 2017 CHEVROLET EQUINOX LT Owner on 11/21/2025Verified Service
Very friendly and knowledgeable - I will be returning the next time - I've already shared with friends
by 2020 JEEP COMPASS LIMITED Owner on 10/21/2025Verified Service
I didn't like the fact that I got an oil change this month and the man gave me a oil change coupon that expire this month so I wouldn't be able to use in next oil change
by 2006 VOLKSWAGEN NEW BEETLE 2.5L PKG1 Owner on 10/01/2025Verified Service
The team at Valvoline serviced my vehicle in an excellent manner. They worked together efficiently and were able to professionally discuss the issues spotted with my vehicle. What I didn't like were the issues spotted! lol
by 2019 TOYOTA AVALON XLE/XSE/LIMITED Owner on 08/24/2025Verified Service
The staff at this location was very disciplined and competent. The service was rapid but thorough and quite courteous. There was an effort to upsell but it was not aggressive.
by 2018 CHEVROLET CRUZE LT Owner on 07/27/2025Verified Service
It was good experience, they run down on what's going on with my vehicle and explain every detail, plus gave me a coupon discount
by 2011 CHEVROLET TRAVERSE LTZ Owner on 06/24/2025Verified Service
It was slow and there weren't industrial fans blowing to help the workers or customers while waiting in the heat
by -Lynn *VIOC Social Media on 06/28/2025
Thanks for sharing! We strive to keep our wait times as low as possible; however, wait times can change minute by minute due to us being "first come - first serve" and the fact that we do more than just oil changes. We certainly appreciate your patience and understanding, and we hope to see you in the future!
by 2007 HONDA CIVIC LX Owner on 09/03/2024Verified Service
Very slow. I waited over 45 minutes as the next in line to the bay to be seen for an oil change. I think it would have been better customer service for them to warn me that the person ahead of me was getting a lot of things done to their car before I sat there for so long. I also found this location to be not as friendly as others in the area.
by 2021 CHEVROLET SILVERADO K1500 TRAIL CUS Owner on 02/21/2023Verified Service
My truck has 9798 Miles on my 2021 Silverado and they entered 97980 so that's not accurate. Spelled my name wrong after I spelled it for him 3 times which explains why my past services didn't show up from another vehicle I own. Very disappointed for $130.00
by Valvoline Instant Oil Change on 02/21/2023
We strive to provide all our guests with top-notch service when they visit, and are disappointed to hear that this was not the case for you. Would you please tell us more about your experience via email at CCSocial@valvoline.com? Please include your VIN and reference case #SM614276 in the subject line.
by 2019 JEEP CHEROKEE LIMITED Owner on 06/04/2026Verified Service
They told me what is going on with my suv . And I thank them for helping me .
by Valvoline Instant Oil Change on 06/04/2026
Thanks for the 5 stars! Our Valvoline Instant Oil Change technicians love keeping vehicles in great shape. Visit us again soon for your next quick oil change in Grand Rapids!
by 2018 JEEP COMPASS LATITUDE Owner on 04/04/2026Verified Service
Honest, professional, and polite. A great experience
by Valvoline Instant Oil Change on 04/04/2026
Thanks for the great review! Our team at our store on 1951 Burton SE is always happy to help with oil changes and preventive vehicle maintenance. We appreciate your support.
by 2012 BUICK REGAL PREMIUM Owner on 03/31/2026Verified Service
Always courteous a n d professional.
by Valvoline Instant Oil Change on 04/01/2026
Thanks for the 5 stars! We're proud to help drivers at our store on 1951 Burton SE stay on top of oil changes and vehicle maintenance. It means a lot to our team.
by Mitchell M. on 02/23/2026Verified Service
Quality, friendly and helpful staff all around. Will be a returning customer 100%
by 2016 BUICK ENCLAVE Owner on 01/17/2026Verified Service
I appreciate their service.. very courteous. I would definitely recommend it to others.
by 2006 HONDA ELEMENT EX Owner on 01/11/2026Verified Service
Fast oil change and did not over push other services beyond awareness.
by 2013 FORD FOCUS SE Owner on 01/06/2026Verified Service
It was a good experience considering the location being down to 1 bay.
by 2017 TOYOTA SIENNA LE Owner on 01/06/2026Verified Service
Very helpful and clear communication!
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Service Information
Top Services Performed
Based on CARFAX Service History, Valvoline Instant Oil Change specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Oil Change
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Valvoline Instant Oil Change specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Jeep
Toyota
About Us
For nearly 40 years, Valvoline Instant Oil Change is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry o...
What do verified customers think about Valvoline Instant Oil Change in Grand Rapids, MI?
Verified customers who visit Valvoline Instant Oil Change in Grand Rapids, MI rate this business 4.7 out of 5 stars, with 155 reviews. 143 customers favorited this location.
How can I contact Valvoline Instant Oil Change in Grand Rapids, MI?
To reach the service department at Valvoline Instant Oil Change in Grand Rapids, MI, call (616) 241-6297
