by 2022 HONDA CR-V EX Owner on 03/13/2026Verified Service
I went during a rainy day and only had to wait 5 minutes. But they never told me to turn my vehicle off and then freaked out once they realized it. They were unable to Check my car battery because they said it wasn't working with my hybrid. They also couldn't check my tire air pressure because they said my valve caos were in too tight and didn't want to break the valve stem.
by 2019 CHEVROLET TRAX 1LT Owner on 01/27/2026Verified Service
The female (African American)was nice and thorough. The manager was terrible she told other employees to NOT help the female who was waiting on me. Didn't check tire pressure I asked they said yes checked. Paper said NO Didn't notice until I left and tires were low. They need a new manager she was unprofessional and discriminated against the female employee.
by 2017 NISSAN NV2500S/SV/SL/3500S/SV/SL Owner on 11/17/2025Verified Service
person guiding me out of bay had me smack the driver side mirror
Next morning huge oil leak under van , I'll have to take it to a professional for them to check it out. 1 Mile home lost a 1/4 quart of oil. no leaks prior as I always park in my driveway.
by 2021 FORD MUSTANG GT Owner on 09/20/2025Verified Service
The guys at this shop don't pressure you for unnecessary services or anything else. I was going to get an air filter but they didn't have one and he instantly told me when they would arrive and to call first or go buy one and they could help with install. I've been to other shops and it's totally different but even with the long wait I had this day it was worth it.
by 2020 KIA SOUL LX/X LINE/S Owner on 06/04/2025Verified Service
William was very helpful, inciteful and caring. Provided sound advice on a delicate situation on how to handle the issue the car was having. He was spot on and save us from having to spend a lot more money on an engine. Continued to check on us thru the process and went the extra mile over all. Excellent employee and he represents the franchise well!!! Thank you William!!!
by Jon S. on 03/20/2026Verified Service
I went in for a trans flush they couldn't do, this shouldn't even be showing up on my service because there was nothing done
by 2013 CHEVROLET SILVERADO K1500 Owner on 01/31/2026Verified Service
Employees were great. FYI making me write more characters sours me to the survey and assures I will never respond to another.
by 2013 FORD FUSION SE Owner on 01/10/2026Verified Service
I've been using Valvoline instant oil for about 40 years now. I have nothing bad to say about Valvoline instant oil change. Otherwise would I have kept going back for 40 years? They've always done me right I would recommend them to anybody.
by 2016 HONDA CR-V TOURING Owner on 12/29/2025Verified Service
Quick service and friendly staff. I feel they are honest and not trying to sell you items you don't need yet. Great coupon deals.
by 2009 FORD FUSION SE Owner on 11/11/2025Verified Service
The lady and gentleman were very friendly. Each of them explained what service they were preforming. Thank you
by Modlin C. on 08/23/2025Verified Service
Called and got a quote
When I went there it was about $50 more than the original quote won't be going back !
by 2024 CHEVROLET EQUINOX LT Owner on 07/13/2025Verified Service
It was fast and tech was very nice. The only thing I didn't like is that my needs oil change alert is still there.
by 2023 NISSAN TITAN SV/SL/PRO-4X/PLAT Owner on 07/02/2025Verified Service
The mechanic helped me obtain my coupon off of Google. Polite and courteous professional knowledge of what they were doing.
by 2014 HONDA CR-V EXL Owner on 04/13/2025Verified Service
The service was quick and thorough, however the person working below failed to fasten the cover plate on the splash guard below and it dragged on the highway ruining portions which made it difficult to refasten.
by 2017 VOLVO S60 DYNAMIC Owner on 03/19/2025Verified Service
They offered a cabin air filter and couldn't get the old one out. They offered to change the air filter and didn't have one. They told me they couldn't find the replacement oil filter, thank God they checked again and found one. It doesn't give me much confidence about future visits.
by 2016 HONDA CR-V TOURING Owner on 11/08/2024Verified Service
Several cars were in both lanes when I got there but in and out in 30 min. Will checked me in and was very friendly. We had a nice conversation while the guys did the oil change. I just moved back to the area and will be going back for all future oil changes.
by 2018 GMC TERRAIN SLE Owner on 08/28/2023Verified Service
I've always had great service at this Valvoline and I've been coming here since I got my first car (13 years). They don't push too hard on services, they're realistic and only recommend things they personally use on their vehicles, and the price is typically cheaper than expected because they will help you find coupons.
by Valvoline Instant Oil Change on 08/28/2023
These are the reviews that put a big smile on our faces, thanks so much for being so cool! We appreciate all our customers, but our repeat guests are special!
by 2014 TOYOTA PRIUS V Owner on 07/16/2023Verified Service
I did it out of convenience and boy did I pay for it. The regular oil for 4.5 quarts was $80 dollars. I played myself and got robbed. I will go back to my regular shop to get better service for less. I guess they need to charge the high price to pay for the 28 guys that were standing around acting like they were helping change my oil.
by Valvoline Instant Oil Change on 07/16/2023
We appreciate that you shared your feedback with us, and apologize for any frustration this might have caused. We're dedicated to quality and offer discounts on our website, social media, and Groupon. If you feel there is an error on your invoice or have questions, please email us with your VIN at CCSocial@valvoline.com with case number #SM674151.
by 2014 CHEVROLET EQUINOX LT Owner on 06/20/2023Verified Service
Was an oil change, noticed the tire pressure wasn't checked during service. Then on the receipt it said 35lbs was in front and back, which wasn't correct. I've noticed in the last few visits they either skip that check or have left with tire pressure variances up to 5lbs per tire.
by Valvoline Instant Oil Change on 06/20/2023
Thank you for sharing this experience and feedback with us. We hate to hear we let you down, and hope we can better serve you down the road.
by 2010 CHEVROLET SILVERADO K1500 LT Owner on 10/23/2021Verified Service
This was timely service. They took a competitor's coupon. The place wasn't busy at the time so the rest of the people (M & F) all jumped in and helped out. No one was sitting around watch their co-workers do all the work which meant I got out of there quicker. Great Place.
Oh by the way the guy that was doing all the paperwork, DID NOT try to upsell me one thing at all. Greater Place.
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Service Information
Top Services Performed
Based on CARFAX Service History, Valvoline Instant Oil Change specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Valvoline Instant Oil Change specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Nissan
Toyota
About Us
For nearly 40 years, Valvoline Instant Oil Change is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry o...
What do verified customers think about Valvoline Instant Oil Change in Arnold, MO?
Verified customers who visit Valvoline Instant Oil Change in Arnold, MO rate this business 4.7 out of 5 stars, with 354 reviews. 271 customers favorited this location.
How can I contact Valvoline Instant Oil Change in Arnold, MO?
To reach the service department at Valvoline Instant Oil Change in Arnold, MO, call (636) 282-0418