by 1999 DODGE RAM 2500 Owner on 06/13/2021Verified Service
The wait was a bit long, prices are a bit on the higher side but my expectations was to wait in my truck and get my oil changed. I ended up nabbing an coupon and watched my oil get changed.. Thanks
by Valvoline Customer Care on 06/13/2021
Thanks so much for the feedback! Some of our customers have told us they download the free mobile app or call the store to check wait times before they visit. That way, they are able to save time.
by 2017 HYUNDAI ELANTRA SE/LIMITED Owner on 06/05/2021Verified Service
Good fast and friendly. Always forget to go here...then when I pull up no line. Happy I came in and out 15min or less. Da best
by Valvoline Customer Care on 06/06/2021
Thank you, we try to always provide VClass service, see you next time!
by Eddie K. on 04/01/2021Verified Service
This experience is different then from the other Valvoline location in Antioch. Prices appear to be a little higher
by Valvoline Customer Care on 04/01/2021
We're happy to hear you had a great experience in Antioch! We appreciate your business!
by 2019 NISSAN ROGUE S/SV Owner on 03/25/2021Verified Service
Friendly service. Fully staffed and busy. My tires weren't checked or rotated. Fluids were not topped off.
by Valvoline Customer Care on 03/26/2021
Thanks for stopping by our Antioch location! We appreciate your business and look forward to seeing you next time!
by 2018 NISSAN VERSA S/S PLUS/SV/SL Owner on 07/29/2020Verified Service
Good service. I replaced the transmission in my vehicle so the transmission fluid drain was not necessary.
by Valvoline Customer Care on 08/03/2020
Thank you for stopping by, see you next time!
by 2014 DODGE CHARGER R/T Owner on 11/16/2019Verified Service
They had a trainee doing my oil change. I have a nice 2014 Dodge Charger R/T that I keep clean. The trainee spilled oil all over my engine. Now my engine has burning smell when I drive it.
by Valvoline Customer Care on 11/19/2019
Thank you for taking the time to share your feedback with us. We are truly sorry to hear of concerns for your vehicle after your visit with us and the challenges faced thereafter. We would be more than happy to investigate this further. For more assistance please contact our Customer Care team with your service information and a direct contact number. We can be reached via email at customercare@valvoline.com or by phone at 1-800-327-8242.
by 2008 GMC YUKON/DENALI Owner on 10/22/2019Verified Service
Standard oil change bit too pricey. They did sloppy on spilled oil but didnt clean up so I can smell it burning as Im driving ...
by Brandon E. on 10/31/2019
Hello,
Thank you for sharing your review. We are sorry to hear that there was oil spilled on your engine during your last visit with us and it was not cleaned up properly. We would be more than happy to speak with you further about this and have a member of management review and address this. Please contact Valvoline Customer Care at 800-327-8242 or customercare@valvoline.com to speak with a representative.
by 2007 TOYOTA TUNDRA DOUBLE CAB SR5 Owner on 10/09/2019Verified Service
After every oil change, I always brought my own K&N oil filter. Now they cant use the ones you bring. Has to be the one they sell. Im so disappointed.
by Brandon E. on 10/20/2019
Hello,
Thank you for sharing your review. We are sorry to hear that we did not meet your service expectations during your last visit with us. We would be more than happy to speak with you further about this. Please contact Valvoline Customer Care at 800-327-8242 or customercare@valvoline.com to speak with a representative.
by 2016 KIA OPTIMA SX Owner on 07/22/2019Verified Service
Friendly staff, very knowledgeable and helpful. The guy even fixed my front bumper without me even asking, which I appreciate because it shows that this team is looking out for me.
by 2002 BUICK REGAL LS Owner on 12/16/2018Verified Service
Friendly service... broken stud on wheel while performing tire rotation... taken care of at local tire shop
by 1998 VOLVO V90 Owner on 09/24/2018Verified Service
Excellent and friendly service. They topped off all of the fluids and took care of me quickly. I recommend them five start!
by 2014 TOYOTA YARIS Owner on 12/16/2016Verified Service
Very good! The guys there are very friendly & they will explain & show you whats best for your vehicle. The only thing is that I went there early morning & still had to wait 15 mins. or more to get service. Besides that, everything else was ok....
by 2020 LINCOLN CORSAIR Owner on 04/16/2024Verified Service
Thanks for stopping by! Here at Valvoline, we take pride in offering quick and reliable service you can count on. Our goal is to make car maintenance easy and affordable for you. We look forward to seeing you next time!
by 2019 DODGE CHARGER SCAT PACK Owner on 04/13/2024Verified Service
Everyone that I interacted with was very friendly. Quick service.
by Valvoline Instant Oil Change on 04/17/2024
We are happy to hear you had a quick and easy visit! Thanks for choosing Valvoline here in Antioch as your go-to for oil changes in the area!
by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 04/11/2024Verified Service
Very efficient and excellent service. Explained in detail every step when car was being serviced
by Valvoline Instant Oil Change on 04/11/2024
It was great to have your visit! Thanks for choosing Valvoline Instant Oil Change as the trusted service to keep you moving. See you down the road!
by 2002 HONDA ACCORD LX Owner on 03/22/2024Verified Service
Very good professional and fast
by Valvoline Instant Oil Change on 03/22/2024
It's always great to have your visit. Thanks for choosing Valvoline Instant Oil Change as your preferred preventative maintenance service. We'll look forward to seeing you again down the road!
by 2022 DODGE DURANGO GT Owner on 03/20/2024Verified Service
Great experience, staff friendly.
by Valvoline Instant Oil Change on 03/20/2024
Thank you! Being the fastest and friendliest is what drives us. See you down the road!
by 2022 HONDA HR-V LX Owner on 02/19/2024Verified Service
Oil change was fast and efficient. Service waiting time wasn't bad
by Valvoline Instant Oil Change on 02/19/2024
Fast and friendly service every time is our goal! Thanks for choosing Valvoline to be your pit crew!
by 2015 NISSAN VERSA S/S PLUS/SV/SL Owner on 02/08/2024Verified Service
Quick & efficient. They have great customer service.
by Valvoline Instant Oil Change on 02/08/2024
It was great to have your visit. Come back with your Versa any time. Thank you!
by 2016 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 01/31/2024Verified Service
There was a line before me but it moved quickly. Friendly service.
by Valvoline Instant Oil Change on 01/31/2024
Fast and friendly is what we strive for! See you down the road!
