University Ford

4.6
Car Sales: (304) 397-0137Service: (304) 529-2200
Sales Closed until 9:00 AM on Monday
More Hours
2480 5th Ave Huntington, WV 25703
Website
Website

Ratings & Reviews

Overall Rating
4.6
108 Verified Reviews
5 Star
84%
4 Star
6%
3 Star
4%
2 Star
1%
1 Star
5%
Sort by: Most Helpful
Read reviews that mention
by 2020 FORD EXPLORER PLATINUM Owner on 02/28/2026Verified Service
This was the second time my power steering stopped working. They offered to come and get my vehicle at my work, which I greatly appreciated. The repair was made and I have not had any more problems with the power steering.
by 2016 FORD F150 SUPERCREW Owner on 01/12/2026Verified Service
This staff is genuine and knowledgeable l! I highly recommend going to see them if your car needs serviced
by 2023 FORD ESCAPE ACTIVE Owner on 11/26/2025Verified Service
Absolutely first class operation! Great facility and Outstanding staff! Best dealer I have ever been in and had work done!
by 2019 JEEP GRAND CHEROKEE TRAILHAWK Owner on 10/08/2025Verified Service
They are so easy to get scheduled with. They are super friendly. They know their stuff and they don't try to gouge you on prices.
by 2016 FORD ESCAPE SE Owner on 08/26/2025Verified Service
It was just ok, nothing spectacular, and it is ridiculous that an oil change is almost $100. I know, everyone is on that bandwagon, but it is still a ridiculous amount of money.
by 2017 FORD ESCAPE TITANIUM Owner on 07/05/2025Verified Service
Service writer Kodie is terrific.. Pleasant, thorough and a strong communicator. I left with a smile
by 2019 FORD RANGER XL/XLT/LARIAT Owner on 06/21/2025Verified Service
They got me in and out quickly but I had to actually go down there in person in order to make an appointment because nobody was answering the phone.
by 2020 FORD ECOSPORT SE Owner on 06/19/2025Verified Service
Everyone Was wonderful to work with, No problems they took care of a Rental while the Recall Work was being done.
by 2020 FORD F150 SUPERCREW Shopper on 12/08/2023Verified Purchase
The service with the salesman was great, but the manager was really pushy!! I've had my trade in for 2 weeks, and they still have not paid off my existing loan. There shouldn't be an issue like that. I probably will never visit the establishment again. If they change management maybe
by 2020 FORD F150 SUPERCREW Owner on 06/18/2021Verified Service
I have used this Ford dealership for years. Even though the overall dealership has changed, those that I work with in the service department have been there for years. I have never had a bad experience with the service I receive. Baylee is a great Service Rep that makes sure any issue I have is addressed and taken care of. I would highly recommend her to anyone needing service on their vehicle.
by 2019 FORD EDGE SEL Owner on 05/12/2026Verified Service
Explained the service details Wasn't too long of a wait
by 2018 FORD EXPLORER SPORT Owner on 04/15/2026Verified Service
Friendly and fast service, very nice people.
by 2023 HONDA CIVIC SPORT Owner on 04/13/2026Verified Service
Great service and friendly staff
by 2025 FORD F250 SUPER DUTY Owner on 01/31/2026Verified Service
Excellent experience and great service
by 2018 FORD F150 SUPERCREW Owner on 12/10/2025Verified Service
Shop is finewarranty never covers repairs needed.
by 2013 FORD EDGE SPORT Owner on 11/06/2025Verified Service
Excellent service. Definitely be back
by 2021 FORD F150 SUPERCREW Owner on 09/07/2025Verified Service
Efficient service but hard to contact for scheduling or follow up
by 2012 LINCOLN MKX Owner on 09/06/2025Verified Service
Great service, over priced labor!
by 2015 FORD ESCAPE TITANIUM Owner on 08/26/2025Verified Service
Quick and done to perfection!
by 2013 FORD ESCAPE SE Owner on 08/20/2025Verified Service
Fast service and they are friendly.
1 - 20 of 108 results

Service Information

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129 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, University Ford specializes in these services, in addition to many others.

  • Emissions Inspection
  • Oil Change
  • Tire Rotation

Top Makes Serviced

Based on CARFAX Service History, University Ford specializes in these makes, in addition to many others.

  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • Jeep Services
    Jeep
  • Kia Services
    Kia
  • Lincoln Services
    Lincoln

About Us

Get In Touch
Sales Information
New Car Sales: (304) 397-0137
Used Car Sales: (304) 397-0137
Today: Closed until 9:00 AM on Monday
Sunday
Closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM
2480 5th Ave Huntington, WV 25703
Service Information
Service: (304) 529-2200
2480 5th Ave Huntington, WV 25703

Frequently Asked Questions

What do verified customers think about University Ford in Huntington, WV?
Verified customers who visit University Ford in Huntington, WV rate this business 4.6 out of 5 stars, with 108 reviews. 129 customers favorited this location.
How can I contact University Ford in Huntington, WV?
To reach the sales team at University Ford in Huntington, WV, call (304) 397-0137. To reach the service department, call (304) 529-2200
How can I schedule a service appointment with University Ford in Huntington, WV?
You can schedule a service appointment at University Ford in Huntington, WV through CARFAX.
Does University Ford in Huntington, WV have a service center?
Yes, University Ford in Huntington, WV does have a service center. You can contact the service department at (304) 529-2200.