Great people to do business with. Not greedy at all like normal dealerships are. If you are looking for any vehicle I suggest coming here first, they have just about everything.
by Nsama Chifupi on 03/01/2022
Thank you so much.
by Caitlin B. on 01/31/2022Verified Purchase
Professional, smooth transactions, kept all of their promises, Trust Auto name suits very well with this dealership. I would definitely come back. Thank you, Nicholas!!!!!
by Nsama Chifupi on 03/01/2022
Thank you so much.
by Colton W. on 01/26/2022Verified Purchase
My experience here was great! They're very helpful and friendly here, and made buying my car as easy as possible. They're very attentive and help find the vehicle of your choice with little to no problems. Very easy purchase.
by Nsama Chifupi on 03/01/2022
Thank you so much.
by Cheryl O. on 01/26/2022Verified Purchase
Jason is very professional, and helped us drive away with a fantastic new truck. His customer service skills were exceptional. He was always ready to cater to our needs. If you need help getting a car, Jason is the go-to guy!!
by Nsama Chifupi on 03/01/2022
Thank you so much.
by 2016 CHEVROLET SILVERADO K2500HD LT Shopper on 12/30/2021Verified Purchase
Very good experience really nice people and willing to work with me on my budget and met every expectation I had would definitely recommend
by Nsama Chifupi on 01/03/2022
Thank you.
by Patrick M. on 12/07/2021Verified Purchase
AMAZING EXPERIENCE THEY REALLY KNOW THEIR JOB AND MR. JASON MY SALESPERSON ABSOLUTELY THE BEST. NICE EXPERIENCE TALNKING TO MR. RUSS AND REALLY LOOKING FORWARD TO KEEP DOING BUSINESS WITH TRUST AUTO YOUR STAFF VERY REMARKABLE!!!!! THANK YOU
by Nsama Chifupi on 12/10/2021
Thank you so much, Patrick for your wonderful review. Welcome to the Trust family.
by Roland M. on 11/27/2021Verified Purchase
Great place! Drove 2 hours and was not let down. Very straight forward and friendly. Keith was very friendly!
by Nsama Chifupi on 11/27/2021
Thank you so much Roland! Welcome to the Trust family.
by Elena M. on 11/26/2021Verified Purchase
Experienced, knowledgeable and attentive!!! Best customer service in the industry! They listened to me and accommodated every step of the way! Thank you and coming back for my next car and sending my friends and love ones!!!!!! LOVE IT!
by Nsama Chifupi on 11/27/2021
Thank you, Elena!
by Ryan C. on 10/28/2021Verified Purchase
I bought a car here and had a fantastic experience. Brian and Sammy stood out as delivering a world-class customer experience from start to finish. I highly recommend this dealership as they lived up to their name, Trust. Great job team!
by Myron Boyd on 11/01/2021
Thank you Ryan. It was our pleasure assisting you with your used car purchase. We appreciate your 5 star review.
by Robin A. on 10/07/2021Verified Purchase
Exceptional courteous service from start to finish. Thank you, David, for your patience with our requests. You delivered 5-star service!! You lived up to your name Trust Auto. We LOVE our new car!!
by Myron Boyd on 11/01/2021
Thank you for your 5 star review Robin. Trust auto is here for any of your future car buying needs.
by Raymond P. on 10/07/2021Verified Purchase
Trust Auto did a wonderful job in getting in order to purchase our corvette out of state. They were honest and fair. Sent a transporter on time as they said all paperwork was in order. We would sell or buy from Trust Auto again.
by Myron Boyd on 11/02/2021
Congratulations on your corvette purchase. Thank you for the 5 star review!
by Nicholas B. on 10/06/2021Verified Purchase
I purchased my Jeep Wrangler from Trust Auto three days ago and couldn't be happier! The entire staff, despite being extremely busy, were incredibly nice and helpful. I will definitely be a returning customer.
by Myron Boyd on 11/02/2021
It was our pleasure assisting you on your car buying needs. Thank you for you business.
by Justin S. on 09/02/2021Verified Purchase
Had a good experience with Trust Auto. Bought a used BMW from them a few weeks back and so far so good. They offered me a decent price and were even able to deliver it to my house. Would definitely buy from them again.
by Nsama Chifupi on 11/04/2021
Thank you Justin, pleasure doing business with you.
by 2020 RAM LARAMIE Shopper on 07/06/2021Verified Purchase
Very quick to get back to me. Always in contact via text or email. We did purchase a truck from Trust Auto. Paperwork was a breeze.
by Nsama Chifupi on 11/04/2021
Thank you for your thoughtful response & for trusting Trust Auto as your used car dealer. Welcome to the family.
by Glenn M. on 04/06/2021Verified Shopper
Dealer was very polite and listened to my needs. he is off investigating if they can do what I need done.
by Nsama Chifupi on 11/04/2021
Pleasure is ours Glenn.
by Dale E. on 07/29/2020Verified Purchase
Quickly responded and we were able to work out everything over the phone (we live 3+ hours away). The visit/test drive and purchase process was well organized and efficient. I recommend.
by Alejandra Kertesz-Aleman on 12/04/2020
Dale E. - Thank you for sharing such wonderful feedback. We're thrilled to hear that we have provided you with great service during your visit to Trust Auto of Sykesville. Our team wishes you many more safe miles!
Trust Auto Team.
by Mark M. on 04/12/2020Verified Purchase
Great selection of cars! Drove from PGH to see an Audi, and after noticing a minor fault they fixed right on the spot and I took delivery. Easy financing, as well.
by Alejandra Kertesz-Aleman on 12/04/2020
Mark M. - We can't thank you enough for sharing this fantastic feedback so that others will know what it's like to be a guest at Trust Auto of Sykesville. We love to hear that you find the right vehicle for you and ensured that you drove home as satisfied customers. Thank you so much for recommending us! We hope for the chance to assist you in the future.
Trust Auto Team.
by Leo S. on 04/07/2020Verified Shopper
did so little to work with me.
just usual dealer stuff get social run credit if easy ok if not just dismissed me
usual car dealer story easy mone YES little work ..... nothing
by Ramil Lyaushin on 05/01/2020
Dear Leo, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. I was an uncommon instance and we'll do better. Please feel free to reach out to Russ Yapparov our General Sales Manager at 443.280.6826 or russ@trustauto.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right it you give us another chance.
by Plutarco M. on 02/27/2020Verified Shopper
They are liars who made me travel 2 hours, to show me other cars, because the one that I wanted had already been sold, they have no respect for the customer and people cheat to get them to their dealer
by Trust Auto on 05/01/2020
Dear Plutarco, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. I was an uncommon instance and we'll do better. Please feel free to reach out to Angie Rivera our Customer Relations Specialist at 443.487.4097 or angie@trustauto.com with any further comments, concerns or suggestions you wish to share. We would love to make things right it you give us another chance.
by Steve D. on 12/14/2019Verified Shopper
Very intermittent communication. I am now waiting on a question about warranty coverage for days. Still interested, but concerned over the lack of communication.
by Trust Auto on 05/01/2020
Steve - We expect all of our guests to be welcomed to our dealership with five-star service so this is extremely concerning to read. We are so sorry that you were not assisted immediately and was an uncommon instance and we'll do better. Please feel free reach out to Angie Rivera our Customer Relations Specialist at 443.487.4097 or angie@trustauto.com with any further comments, concerns or suggestions you wish to share. We would love to make things right it you give us another chance.
