The sales man came out to meet me did not know the price of the car said they only had it a week & they had not priced it yet-so u asked do they wanna sell it- he went and got a price -I had to ask him to unlock car so I could look at it-I felt like I was a bother looking at the Lexus vehicle -which I was driving a Lexus also
by Chris Gambill on 02/24/2026
Thank you for taking the time to share your experience with us. We sincerely apologize that your visit did not reflect the level of service we strive to provide.
The Lexus you inquired about had just recently been traded in and had not yet gone through our service department or completed the pricing process. However, that should have been clearly communicated, and you should have felt fully welcomed and assisted during your visit.
Every guest should feel valued and supported while exploring a vehicle especially when already part of the Lexus family. We're truly sorry that the interaction left you feeling like a bother. That is never our intention.
We appreciate your feedback and will be addressing this internally with our team to ensure better communication and preparedness moving forward. We would truly welcome the opportunity to provide you with the professional and attentive experience you deserve. Please feel free to reach out to us directly at your convenience.
Thank you again for bringing this to our attention.
by 2022 TOYOTA TUNDRA CREWMAX PLATINUM/C Owner on 05/26/2025Verified Service
Everything worked as I had hoped it would, loaner was ready and gassed up when I arrived and I was out there in a few minutes. When I picked up my vehicle, I was told exactly what work had been done. Everyone was very cordial and pleasant to deal with.
by Chris Gambill on 05/29/2025
"Thank you for your kind feedback! We're thrilled you had a great experience at Toyota of Somerset. Your satisfaction means the world to us, and we look forward to serving you again in the future!"
by 2024 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner on 05/12/2025Verified Service
I just bought this vehicle. they claimed it had an inspection and all points service done on it. But apparently the brakes had not been looked at because whatever he did, they are now better. Which, thank you for that, but it proves they did not look this vehicle over.
by 2005 TOYOTA CAMRY SOLARA SE/SLE Owner on 04/24/2026Verified Service
I was treated exceptionally well form the time I arrived until I left. I felt that my car was serviced well.
by Chris Gambill on 04/25/2026
Thank you for taking the time to complete our recent service survey. We truly appreciate your feedback and the opportunity to serve you. At Toyota of Somerset, our goal is to provide every customer with an exceptional service experience from the moment you arrive until you drive away. Your comments help us recognize what we are doing well and identify areas where we can continue to improve. If there is ever anything we can do to make your experience even better, please don't hesitate to reach out. We value your trust in us and look forward to serving you again in the future. Thank you for choosing Toyota of Somerset. Sincerely, The Toyota of Somerset Service Team
by 2024 TOYOTA COROLLA SE/NIGHT SHADE Shopper on 04/19/2026Verified Purchase
I am impressed with the service and the selection of vehicles. The employees are friendly, professional and very competent. My salesman, Jackson was wonderful to work with.
by Chris Gambill on 04/20/2026
Thank you for taking the time to complete our recent sales survey. We sincerely appreciate you sharing your experience with our team. Our goal is to make every vehicle purchase smooth, transparent, and enjoyable. Whether you were visiting us for the first time or are a returning customer, we are grateful for the opportunity to earn your business. Your feedback helps us celebrate what we're doing right and continue improving the experience we provide. If you have any additional questions about your vehicle or need anything at all, please don't hesitate to reach out. We're always here to help, even after you've driven off the lot. Thank you again for choosing us. We look forward to assisting you for many miles to come! Warm regards, The Toyota of Somerset Sales Team
by 2024 TOYOTA 4RUNNER SR5/TRD SPORT/SR5 Owner on 03/14/2026Verified Service
Took 2 hours and they broke bolt on skid plate. Dirty footprints on car mats and somehow on drivers floor panel. Totally unsatisfactory as to what it used to be.
by Chris Gambill on 03/14/2026
Thank you for taking the time to share your feedback. We're sorry to hear that your recent service visit did not meet the level of experience you've come to expect from us. At Toyota of Somerset, we strive to provide efficient service while also treating every vehicle with care and respect, so it's concerning to hear about the issues you described.
We would appreciate the opportunity to speak with you directly, learn more about your visit, and address your concerns regarding the skid plate bolt and the condition of your vehicle after service. Please contact our service department at your convenience so we can work toward making this right.
Thank you again for bringing this to our attention.
by 2025 TOYOTA GRAND HIGHLANDER LE/XLE/L Shopper on 03/13/2026Verified Purchase
Trustworthy, honorable, and dependable are words I use to describe our Toyota experience. We have over 35 years of buying from them.
by Chris Gambill on 03/14/2026
Thank you for taking the time to complete our recent sales survey. We sincerely appreciate you sharing your experience with our team. Our goal is to make every vehicle purchase smooth, transparent, and enjoyable. Whether you were visiting us for the first time or are a returning customer, we are grateful for the opportunity to earn your business. Your feedback helps us celebrate what we're doing right and continue improving the experience we provide. If you have any additional questions about your vehicle or need anything at all, please don't hesitate to reach out. We're always here to help, even after you've driven off the lot. Thank you again for choosing us. We look forward to assisting you for many miles to come! Warm regards, The Toyota of Somerset Sales Team
by 2021 LEXUS RX 350 Owner on 01/26/2026Verified Service
First time at this dealership. Excellent service! Kept me up to date on progress of the service. Explained work in detail.
by Chris Gambill on 01/27/2026
Thank you for sharing your positive service experience with us! We truly appreciate your business and are glad to know our team met your expectations. We look forward to welcoming you back and providing you with excellent service again in the future. Happy New Year!
by 2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner on 01/20/2026Verified Service
They are fast servicing car and honest with services. I've went with friends to other dealerships and those others always find some other expense to charge you for, but not Somerset Toyota - they have always been honest and great service.
by Chris Gambill on 01/20/2026
I'm so glad to hear that you thoroughly enjoyed your service experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers! Happy New Year!!!
by 2016 TOYOTA 4RUNNER SR5/LTD/TRLPR/TRD Owner on 01/19/2026Verified Service
Love this service department! Always reminding me what is next. My 4Runner is always at peak performance.
by Chris Gambill on 01/20/2026
I'm so glad to hear that you thoroughly enjoyed your service experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers! Happy New Year!!!
by 2024 TOYOTA GRAND HIGHLANDER XLE/LIMI Owner on 01/17/2026Verified Service
Good service in all aspects. It was quick to get an appointment. The wait time was as they said, maybe a little quicker and they called me when done, as they said they would.
by Chris Gambill on 01/19/2026
I'm so glad to hear that you thoroughly enjoyed your service experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers! Happy New Year!!!
by 2025 TOYOTA TUNDRA CREWMAX LIMITED Owner on 01/16/2026Verified Service
Toyota of Somerset is a great, family owned dealership. The same people have been operating the location for roughly 40 years. A great bunch of people.
by Chris Gambill on 01/19/2026
I'm so glad to hear that you thoroughly enjoyed your service experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers! Happy New Year!!!
by 2019 TOYOTA AVALON XLE/XSE/LTD/TOUR Owner on 01/10/2026Verified Service
I always trust Toyota to take care of my car. I had a problem,they checked it out,gave me a quote and repaired it. Much to my surprise,I was told it was under warranty!
by Chris Gambill on 01/10/2026
I'm so glad to hear that you thoroughly enjoyed your service experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers! Happy New Year!!!
by 2017 TOYOTA TACOMA ACAB/SR5/TRDS/TRDO Owner on 01/09/2026Verified Service
Toyota of Somerset service always does a top-notch job. However, it took them over an hour and a half to do a simple service and tire rotation. Way too long. I did have an appointment!
by Chris Gambill on 01/09/2026
Thank you for your feedback and for trusting Toyota of Somerset with your service needs. We truly appreciate your kind words about the quality of our work. We also apologize for the longer-than-expected wait time during your recent visit, especially since you had an appointment scheduled. Your time is important to us, and we understand how frustrating that can be. We're actively working to improve our scheduling and service flow to better meet our customers' expectations. Thank you for bringing this to our attention, and we hope to provide you with an even smoother experience on your next visit.
by 2020 TOYOTA COROLLA SE/NIGHT SHADE Owner on 12/08/2025Verified Service
Excellent customer care + service. Will stay w/ Somerset Toyota as long as I drive...they're that good!
by Chris Gambill on 12/08/2025
I'm so glad to hear that you thoroughly enjoyed your service experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers! Merry Christmas!
by 2013 TOYOTA COROLLA BASE/S/LE Owner on 12/06/2025Verified Service
Aways great service, explained how long it would take, kept me up on what needed to be done other than the service I was there for. Just overall very nice employees too. Thank you & have a Blessed Christmas & New Year
by Chris Gambill on 12/06/2025
I'm so glad to hear that you thoroughly enjoyed your service experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers! Merry Christmas!
by 2024 TOYOTA GRAND HIGHLANDER XLE/LIMI Owner on 12/05/2025Verified Service
Great facility with professional people to take care of your car service needs every step of the way.
by Chris Gambill on 12/06/2025
I'm so glad to hear that you thoroughly enjoyed your service experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers!
by 2024 TOYOTA 4RUNNER SR5 PREMIUM/LIMIT Shopper on 11/30/2025Verified Purchase
The salesman was very knowledgeable about the vehicles and the manager helped us come to a good deal. I was pleased.
by Chris Gambill on 12/01/2025
I'm so glad to hear that you thoroughly enjoyed your experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers!
by 2025 TOYOTA 4RUNNER LIMITED/PLATINUM/ Shopper on 11/25/2025Verified Purchase
We had excellent service at Toyota of Somerset! They were professional, knowledgeable and efficient..
by Chris Gambill on 11/26/2025
I'm so glad to hear that you thoroughly enjoyed your experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers!
by 2014 LEXUS GX 460 Owner on 11/25/2025Verified Service
The service department was friendly, helpful, and knowledgeable when explaining about the work done on my vehicle. Everything was done in a timely manner.
by Chris Gambill on 11/26/2025
I'm so glad to hear that you thoroughly enjoyed your service experience at our dealership. As one of our valued customers, we look forward to seeing you. Come back anytime to receive the same great service we give to all of our customers!
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Service Information
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4,810 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Toyota of Somerset specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Toyota of Somerset specializes in these makes, in addition to many others.
Chevrolet
Lexus
Nissan
Scion
Toyota
Shop Amenities
Free Wi-Fi
Snacks
About Us
Expert Toyota servicing and repairs are available right here at Toyota of Somerset. We have a state-of-the-art service center available to help keep your Toyota in pristine condition. Our skilled and certified technicians are trained and ready to get...
What do verified customers think about Toyota of Somerset in Somerset, KY?
Verified customers who visit Toyota of Somerset in Somerset, KY rate this business 4.8 out of 5 stars, with 743 reviews. 4,810 customers favorited this location.
How can I contact Toyota of Somerset in Somerset, KY?
To reach the sales team at Toyota of Somerset in Somerset, KY, call (606) 342-6453. To reach the service department, call (606) 240-2887
How can I schedule a service appointment with Toyota of Somerset in Somerset, KY?
