by 2015 TOYOTA TUNDRA CREWMAX SR5/TRD PR Owner on 02/10/2021Verified Service
Staff was nice & friendly.
Service was fast with new brakes front & rear, oil change, tire rotation & brake fluid flush.
They did not check the battery terminals though which does have some corrosion on one of the termianls.
Overall the service was great & the price was better than I expected.
Thank you.
by Stephanie D. on 08/11/2020Verified Shopper
We did not end up purchasing a vehicle here. First, they guaranteed financing that they could not follow through on. It felt like we were dismissed after that which was their loss. We came back with cash in hand and were snubbed. Giving three stars for their used vehicle condition and warranty.
by 2013 TOYOTA COROLLA/S/LE Owner on 07/23/2020Verified Service
I had my car in for service for a recall that was fixed they did a 19 pt service inspection which I was told that my air filter need replaced so I purchased one only to find it was replaced only two months ago it wasn't even dirty so I'm losing trust in someone that you thought you could trust for car repairs.
by Taylor U. on 05/04/2020Verified Service
The person I talked to originally found coupons and got the price down which was greatly appreciated. However, when I came in for service, the quote got scratched out and he gave me another price. That price was then changed when it came time to pay. Make sure you document all interactions, otherwise you'll end up paying for it!
by 2006 TOYOTA COROLLA CE/LE/S Owner on 11/17/2019Verified Service
The service itself was excellent. Fred was super nice and helpful. Just had a negative experience after the complimentary car wash. My vehicle was left soaking wet on the outside. Doesn't look like they even bothered to dry it one bit. Needless to say, there was grime collecting on my windshield soon after. To add insult to injury, someone unscrewed the antenna on top of my car and just left it below the passenger seat. Not cool.
by 2016 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 06/14/2019Verified Service
I had a whistle noise coming from front side of cabin, I recorded the noise and informed the guy and shared the recording, they did not drive car for 30 min as I asked and said they could not reproduce the noise. They are over booked and dont pay attention to any of the issues you report. I would not recommend this place.
by Thomas B. on 01/13/2019Verified Service
Good job I would like to have given 5 star, however they rotated the tires without informing me and I had just done them three days prior to the service. So they ended up putting the tires right back to where they were before haha. They are going to redo them this week but this could have been avoided with better communication with me (a new customer). Next time I'll know what to expect, and I'm sure it'll be a 5 star review.
by 2014 TOYOTA 4RUNNER SR5/LIMITED/TRAIL Owner on 12/12/2018Verified Service
A simple oil change shouldn't take over an hour if you had made an appointment prior, the excuse that we are busy today always comes up, well maybe you need more advisors or techs. The last time I waited about 1.5 hours. Please dont consider an oil change express service if it takes that long.
by Vera B. on 05/23/2018Verified Purchase
I saw a car I liked and arranged an appt. A team member took care of my needs since the contact was at a memorial service. Great experience, other team members helped me too. Bought a car, but needed to bring some info in on a second trip, again the team made sure to carry the ball. I finished up with my original contact. Great work guys.
by 2010 TOYOTA HIGHLANDER LIMITED Owner on 01/14/2018Verified Service
They never contacted me when the part came in. They charge over $100 to take door panel off to find problem then put it back on so they could charge me more to take it off again. That was over $300 more. Then they screwed up the tint on the window and would not admit it was their fault.
by 2019 TOYOTA RAV4 XSE Owner on 06/12/2025Verified Service
Bret was great!service was timely and they had great communication,
by 2022 TOYOTA 4RUNNER SR5/SR5 PREMIUM/T Owner on 06/01/2025Verified Service
Always friendly, quick and easy to get in and out.
by 2017 TOYOTA RAV4 LIMITED/SE/PLATINUM Owner on 05/28/2025Verified Service
Enough is enough...........lack of communication.
by Gary M. on 05/11/2025Verified Purchase
Service was 5 stars people were great no complaints would buy from them again
by 2024 TOYOTA COROLLA XSE Owner on 05/10/2025Verified Service
Prompt and friendly, waited for my vehicle and was fine dinner than promised.
by 2019 TOYOTA HIGHLANDER HYBRID LIMITED Owner on 05/09/2025Verified Service
Toy of Puyallup always do a great job.
by 2020 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 05/06/2025Verified Service
Very nice people work there and all very knowledgeable
by 2021 TOYOTA 4RUNNER VENTURE/TRD PRO/T Owner on 05/05/2025Verified Service
Fast and efficient service. Great customer service and friendly staff
by 2019 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 05/01/2025Verified Service
They are professionals at what they do
by 2017 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 04/30/2025Verified Service
