by 2022 TOYOTA TUNDRA CREWMAX SR/CREWMAX Owner on 12/31/2024Verified Service
Wait time was not disclosed and ended up waiting 4 hours for a regular oil change service. Did not receive any notifications on status. And they lost two of my custom air valves caps.
by 2021 MAZDA CX-5 GRAND TOURING Owner on 12/27/2024Verified Service
They got my Mazda CX5 serviced faster than they said it would take. Really miss the car wash vouchers. They really come in handy for washes in-between details.
by 2022 TOYOTA CAMRY TRD/XSE Owner on 12/24/2024Verified Service
The service has greatly fallen off in the last three years. Very inconsistent with what the offer or due. No car wash 3 of the last 4 times. I seriously recommend another Toyota dealership
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner on 12/19/2024Verified Service
I liked the same day service and getting $15 credit on Uber. I appreciated the free inspection on tires and basics.
by 2024 TOYOTA CAMRY SE NIGHT SHADE/SE Owner on 12/06/2024Verified Service
The management is top-notch. Smooth operation. The entire process was efficient. Everyone involved was professional, courteous, and competent. Will definitely be back!
by 2020 TOYOTA 4RUNNER SR5/VEN/LTD/TRD Owner on 12/01/2024Verified Service
Poor customer service ia hed to asked couples of times for my car and they didn't have a clue about the status untill i walked on the service parking lot and told them my selfe that my car was ready. Poor communication among employees
by 2013 TOYOTA HIGHLANDER LIMITED Owner on 11/22/2024Verified Service
Representative Jose Esparza patient and understanding working diligently to get the tire pressure repair completed on the 4 th visit. Thank you!
by 2008 TOYOTA PRIUS Owner on 11/13/2024Verified Service
Dealing with Patrick Kongnhotha in the Toyota Service Dept. in Orange, CA is always a pleasure because he is quick to respond, honest, positive, kind, efficient and doesn't sell me services I don't need.
by 2015 TOYOTA PRIUS Owner on 10/31/2024Verified Service
The waiting time is really good I been going to other dealers and the waiting time is excessively Long thank you
by 2019 SUBARU FORESTER LIMITED Owner on 10/15/2024Verified Service
Toyota of Orange is the best place for service, they are punctual, take me in and take care of things quickly. Can't say enough good things about them
by 2015 TOYOTA TUNDRA DOUBLE CAB SR/DOUB Owner on 10/02/2024Verified Service
Appointment for service was made for 07:00 hrs. for fluid change in Trans. I was out of there in just under two hours.
Staff excellent as usual and attentive to the task at hand.
by 2017 TOYOTA RAV4 LE Owner on 10/02/2024Verified Service
Toyota of Orange performed my first maintenance since purchasing my car couple of months ago. They were very personable, helpful and provided feedback on needed maintenance of my Rav 4.
by 2018 TOYOTA CAMRY XSE Owner on 10/02/2024Verified Service
Excellent customer service from Danny, the other service advisors and service people just walked by me with out acknowledging me and other customers at service drive. Danny is my kind of guy, thumps up for him. Keep up the awesome work.
by 2015 TOYOTA TUNDRA DOUBLE CAB SR/DOUB Owner on 09/12/2024Verified Service
Couldn't be better. I arrived at the Service Center without an appointment, and waited while service was performed. All went well with my concerns. The staff was efficient.
by 2012 SCION XB Owner on 08/04/2024Verified Service
Patrick is the #1 service advisor. Keeps us up to date on all service our car needs & is friendly & professional at all times. He makes stressful situations much easier to deal with.
by 2016 TOYOTA COROLLA L/LE/S SERIES Owner on 12/03/2023Verified Service
Toyota of Orange works like a well oiled machine. Staff is friendly and courteous. The work is done in a timely manner. There is a shuttle that takes you home and well pick you up to return you to the dealer ship, if need be.
I have my car worked on at Toyota of Orange for the last 20 years and plan on returning.
by Juan C. on 04/30/2021Verified Purchase
I was looking for a small gas saver car for my college student daughter, Tyler Kyte internet sales manager contacted me right away, hes very knowledgeable, helpful and did answer all my questions, I live two hours away but it was worth it the drive, he gave me a super deal that I couldnt resist so I did purchase a car the same day.
I do recommend Toyota of Orange and I recommend Tyler Kyte.
Thank you
Juan C.
by 2018 TOYOTA CAMRY XSE Owner on 03/23/2021Verified Service
I waited for my 30k service to get done. They were within the time quoted and communication was on point. I was able to sit and work in the service waiting area, which was very nice and accommodating. Toyota of Orange has always provided great service.
by Jennifer S. on 01/20/2020Verified Purchase
My guy Eduardo Ruiz with absolutely fabulous. I feel like he's a longtime friend. Made me feel very comfortable in every way. The only problem is one of my keys battery isn't very good so I'm going to need to go get a new battery for my key. Which I believe cost $7. I think I'll live.
by Samantha Zavala on 01/29/2020
Hi Eduardo,
Thanks for taking the time to share your experience with us! Eduardo is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com
by 2008 LEXUS RX 350 Owner on 11/05/2019Verified Service
It is hard to know if you are being advised truthfully of your service issues.An ex.=Auto windows did not work after last service. I was told it would cost $$$ to fix. When I got my car back after this later service, the windows worked again....(?) My remote key broke. Told it would cost $425.00 to replace. Said I would use manual key..Then told that entire computer needed to be reset for $425.00 . !
