by 2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 05/04/2026Verified Service
Very poor customer service. Poor communications, and way overpriced even for a dealership. I even completed a post visit survey and received notes from Toyota and the dealer saying they would look into the issues and never heard back. If you're looking for a Toyota dealer, I would encourage you to keep looking.
by 2007 TOYOTA TACOMA DOUBLECAB Owner on 04/10/2026Verified Service
Marie was friendly and professional as she took me through the day to have my Toyota Tacoma repaired. She kept me up to date on what was going on. I met the technician, Richard, who did the repair who was also friendly and professional. This is my go to place for anything that my Toyota trucks need. Thanks
by Toyota of Murfreesboro on 04/11/2026
Hello, we're glad to hear our staff took such great care of you! Here at Toyota of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner on 03/26/2026Verified Service
Wonderful! I had to go in without an appointment because my car was making a very loud concerning sound and I needed to take care of it on my day off from work. They still took me in saw the problem and fixed it without me even having to wait long. Which I would have totally understood and expected given no appointment.
by Toyota of Murfreesboro on 03/26/2026
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2026 TOYOTA COROLLA CROSS LE Shopper on 03/12/2026Verified Purchase
I felt rushed getting the car I got , they didn't want to help me look into a Corolla instead of the Corolla cross just to see if my payments would be cheaper. And they also do not do a return policy if you do not like the vehicle. I got the most basic model and still owe $39,000 not including interest.
They didn't let me take the car home before the financing was finished and come back the next day to finish all the paper work.
by Toyota of Murfreesboro on 03/13/2026
Hi, thank you for bringing this to our attention. We're very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 278-9715 to share more details about your visit so we can make things right.
by 2021 VOLKSWAGEN ATLAS SE Owner on 02/19/2026Verified Service
Vehicle went for an alignment here via Gerber Collision. The tech who drove the vehicle out of the alignment bay smashed it into a parked truck in their parking lot. Caused over $3k in damages. They are covering the repairs (as they are responsible for the damage) but good Lord, how do you take someone else's vehicle and drive so reckless you hit a parked truck? I get accidents happen, but this is just crazy.
by Toyota of Murfreesboro on 02/20/2026
Hi, we are disappointed to hear that you did not have a more positive experience with us at Toyota of Murfreesboro. We would like the opportunity to make this up to you. Please contact our manager at (615) 278-9715 so we can make your experience a positive one.
by 2024 TOYOTA CROWN XLE/LIMITED Owner on 02/17/2026Verified Service
Great customer service! I had a fantastic experience from start to finish at Toyota of Murfreesboro. They've earned a new customer. I bought the vehicle at a Toyota dealership in a nearby town, but the service experience there was exasperating. Murfreesboro was friendlier and much more honest.
by Toyota of Murfreesboro on 02/18/2026
Hi, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
by Leigha B. on 01/26/2026Verified Service
Great customer service. Mr. Moody is very professional and informative. Keeps me up to date on what service is recommended. Ms. Renae is also very sweet and makes sure you get the appointment needed and all the refreshments you want. I love coming to that location in Murfreesboro.
by Toyota of Murfreesboro on 01/26/2026
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2023 TOYOTA TUNDRA CREWMAX CAPSTONE Shopper on 01/10/2026Verified Purchase
My sales rep Aaron Moore at Toyota of Murfreesboro was very helpful and very knowledgeable. He not only showed me new cars but also the best value used Toyota Tundra, and I bought it the same day!!!!!
He was Great!
Warren Russell
CEO
WTR Capital, LLC
by Toyota of Murfreesboro on 01/11/2026
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
by Don P. on 01/08/2026Verified Service
Came back to Toyota of Murfreesboro for four wheel alignment because Discount Tire could not get it right (the steering wheel was always off center, fortunately they did refund my money for the alignment). Toyota also replaced the front disc pads and machined the rotors. All is good now.
by Toyota of Murfreesboro on 01/09/2026
Hello Don, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
by 2023 TOYOTA 4RUNNER SE/SR5 PREMIUM/TR Owner on 01/07/2026Verified Service
Service advisor tried to charge for several recommended items and said he did not see a service agreement that had been purchased months ago. I had to provide documentation to prove the coverage and to prevent being charged. This is not the first time I have had "shady" experiences at this service location.
by Toyota of Murfreesboro on 01/08/2026
Hello, we regret to hear that you had this experience with us. If you'd be willing, please contact our Manager at (615) 278-9715. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.
by 2015 TOYOTA SIENNA XLE/LIMITED Owner on 12/27/2025Verified Service
I like the thorough inspection that is performed on my vehicle by Toyota service centers, and then the ability to pick and choose which options I want performed. However, their prices are usually VERY high and so I usually either pass on those options, or have those services performed elsewhere at a more reasonable price.
by Toyota of Murfreesboro on 12/28/2025
Hi, thank you for bringing this to our attention. We're very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 278-9715 to share more details about your visit so we can make things right.
by Benedict C. on 11/09/2025Verified Service
I went in for a slow leak in one tire. They looked it over, showed/explained to me what they found, and had it patched and ready to go in under 30 minutes! Matt was very professional and I felt well taken care of by his team. Excellent service focused on solving the problem in a timely manner and customer satisfaction in a comfortable, nonjudgemental environment
by Toyota of Murfreesboro on 11/10/2025
Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Murfreesboro. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Owner on 10/27/2025Verified Service
Every service call with Toyota of Murfreesboro is thorough and reliable. I am updated via text messages with time and cost estimates and can immediately communicate with the service crew if I have questions. There is a comfortable lobby for all customers who choose to wait as their vehicles are serviced. I highly recommend this service shop.
by Toyota of Murfreesboro on 10/27/2025
Hi, we're glad to hear our staff took such great care of you! Here at Toyota of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
by 2018 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 10/19/2025Verified Service
I went to the shop to get a headlight bulb replaced and they said I had to get a whole new light assembly which would have cost me over $1,500!! I can't believe Toyota would actually make such a thing that cost so much to do so little it's just a bulb!
by Toyota of Murfreesboro on 10/20/2025
Hello, thank you for bringing this to our attention. We're very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 278-9715 to share more details about your visit so we can make things right.
by 2020 TOYOTA C-HR XLE/LE/LIMITED Owner on 10/16/2025Verified Service
Everybody is always so helpful. I get an appointment when I need it, they always take me on time and their estimated times are always accurate. Their service advisors are always so helpful and always answer all of my questions. I wouldn't buy another vehicle anywhere else or have it serviced anywhere else!
by Toyota of Murfreesboro on 10/16/2025
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2016 TOYOTA RAV4 HV LIMITED Owner on 09/04/2025Verified Service
Pleased with service. Received a call when the parts were in and was able to schedule a convenient time to have the work done. Nike was prompt at writing up the service order and called when the work was completed on time. Check out was quick and easy. Everything worked fine after the work was done.
by Toyota of Murfreesboro on 09/05/2025
Hi, thank you so much for your positive comments about Toyota of Murfreesboro! If you have any further questions, please don't hesitate to reach out!
by 2016 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 08/19/2025Verified Service
Reception in garage bay always rude with employees acting as if you are interrupting their day and they are doing you a favor by acknowledging your arrival. No display of customer appreciation, enthusiasm to serve, or concern for customer's time. Schedule work does seem to be done competently but its expensive and without thanks.
by Toyota of Murfreesboro on 08/21/2025
Hello, thank you for bringing this to our attention. We're very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 278-9715 to share more details about your visit so we can make things right.
by 2024 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner on 08/19/2025Verified Service
Fawaz was very helpful. Thank you for the great service. The older gentleman in the service area was rude and seemed more interested in getting me out of service and interrupted my conversation regarding my vehicle. This person needs to have better customer interaction.
by Toyota of Murfreesboro on 08/21/2025
Hello, we appreciate you taking the time to leave us this feedback. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us directly at (615) 278-9715 so we can work to make this right. We hope to speak with you soon.
by Tina W. on 07/06/2025Verified Service
Received prompt and excellent service. James Lister is a great service adviser who keeps me informed of what and when my vehicle needs service and reminded me of warranty expiration date so items are covered. Comfortable waiting area. Kind & courteous workers throughout.
by Toyota of Murfreesboro on 08/29/2025
Hi Tina, thank you! We take our reviews seriously and are delighted to hear about your visit. At Toyota of Murfreesboro we are always striving to do better than your last visit.
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Shopper on 06/24/2025Verified Purchase
Everything was absolutely amazing! I utilized the Costco auto program and was paired with a salesman named Matt Breaux. Matt knew I had alot going on when I expressed interest in a vehicle and allowed me time to process and get the vehicle of my dreams! Everything was stellar!
by Toyota of Murfreesboro on 06/25/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Murfreesboro. We hope you have a great day!
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22,152 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Toyota of Murfreesboro specializes in these services, in addition to many others.
Brake Service
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Top Makes Serviced
Based on CARFAX Service History, Toyota of Murfreesboro specializes in these makes, in addition to many others.
What do verified customers think about Toyota of Murfreesboro in Murfreesboro, TN?
Verified customers who visit Toyota of Murfreesboro in Murfreesboro, TN rate this business 4.5 out of 5 stars, with 1,876 reviews. 22,152 customers favorited this location.
How can I contact Toyota of Murfreesboro in Murfreesboro, TN?
To reach the sales team at Toyota of Murfreesboro in Murfreesboro, TN, call (629) 468-3893. To reach the service department, call (629) 348-3574
How can I schedule a service appointment with Toyota of Murfreesboro in Murfreesboro, TN?
