by 2019 TOYOTA HIGHLANDER SE/XLE Owner on 03/26/2026Verified Service
The a24 points inspection is fake. My car batter start getting issues after this service and never had any issue with the battery. If there is a requirement to check battery or replacement is neede then why it is show green. Are this 24 points inspection is eye wash. They have to build trust with customer
by Customer Relations on 03/31/2026
Hello, please know that I take your feedback seriously, and I would like to address your concerns regarding your vehicle inspection. Please send me an email with your preferred contact information to discuss this further. Thank you. Mike Press, General Manager, Toyota of Bedford, mpress@penskeautomotive.com
by 2019 GMC TERRAIN SLE Owner on 02/28/2026Verified Service
I will send for the GMC dealer to repair small leakage in the valve underneath the car. A thought it was a recall, and the item was the situation, but it wasn't. I had a extended warranty I bought when I purchased the car at Toyota. Sold for GMC to pull up the insurance I needed information from Toyota.
by owner on 03/01/2026
Hello. Your feedback is important to us here at Toyota of Bedford, and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding the warranty coverage on your vehicle. Please email me with your preferred contact information. Thank you. Mike Press, General Manager, Toyota of Bedford, mpress@penskeautomotive.com
by 2025 TOYOTA TACOMA DOUBLE CAB/SR5/TRD Owner on 02/08/2026Verified Service
I had an excellent experience with Toyota of Bedford service shop. The staff was professional, honest, and took the time to clearly explain what my vehicle needed. The work was completed promptly, and my car is running great. TOB has fair pricing and outstanding customer serviceI'll definitely be returning and highly recommend them to others.
by owner on 02/08/2026
We appreciate your detailed feedback and recommendation. Our team at Toyota of Bedford values professionalism and clear communication. Thank you for choosing us for your service needs.
by 2018 TOYOTA HIGHLANDER SE/XLE Owner on 02/07/2026Verified Service
They did a great job doing everything they could to keep the price low for a major repair that wasn't covered by the warranty. I really appreciate everything they did to fix the problem. My car runs like brand new. Communication could have been a little better but in the end everything worked out well.
by owner on 02/07/2026
Thank you for your feedback about the repair and pricing. We're glad your car is running smoothly now and appreciate your notes on communication. Toyota of Bedford values your input as we strive to improve.
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner on 01/20/2026Verified Service
Everyone was prompt and very pleasant. I was in and out before I had time to set up my work computer! They explained a lot of things about how the car works, and I even spent 20 minutes with a sale guy who explained all about the remote start, and w set up things on the dash and app the way I want them.
by owner on 01/20/2026
We appreciate your feedback on the service you received with the remote start and vehicle setup. Our team at Toyota of Bedford is glad to have made the process efficient and informative for you. Thank you for sharing your experience.
by 2026 TOYOTA CAMRY NIGHT SHADE/LE/SE/X Shopper on 01/17/2026Verified Purchase
I was less than satisfied with my dealer experience. I was told my car was delivered and ready for me. When I arrived it was obvious key options were missing on the car. It was a full month before my car was completed. During that time I felt the sales staff did a very poor job of keeping me informed as to the status of my vehicle's completion.
I will be using a different dealership for all future work on my. Camry.
Brian OSullivan
by owner on 01/18/2026
Hello. Your feedback is important to us, and I would appreciate the opportunity to speak with you about the level of communication you received from our Sales Team regarding the status of your vehicle. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Mike Press, General Manager, Toyota of Bedford, mpress@penskeautomotive.com
by 2023 TOYOTA CROWN XLE/LIMITED Owner on 01/10/2026Verified Service
I received an email on December 20th that my part had come in. I waited for someone to call me to let me know that they had put the part on and service had been completed. However, I got tired of waiting and called on December 30th. Ironically, they called me back on the same day and said the job had been completed and I could pick up my vehicle the same day after I called in. Not satisfied with the wait time
by owner on 01/10/2026
Hello. Your feedback is important to us here at Toyota of Bedford. I would appreciate the opportunity to speak with you to address your feedback about your experience with our Service Department regarding the wait time for parts and repairs to your vehicle. Please email me with your preferred contact information. Thank you, Mike Press, General Manager, Toyota of Bedford, mpress@penskeautomotive.com
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner on 11/09/2025Verified Service
When I picked it up, the radio didn't work and the phone wasn't connected at all. I uninstalled and reinstalled the phone, so it works now. The radio still only works when it feels like it. I don't feel that I should have to fuss with the radio in a care with fewer than 4000 miles on it. This has been tremendously frustrated and I have been very disappointed in this car.
by owner on 11/10/2025
Hello, your feedback is important to us here at Toyota of Bedford, and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding your vehicle's radio and phone connection. Please email me with your preferred contact information. Thank you, Mike Press, General Manager, Toyota of Bedford, mpress@penskeautomotive.com
by Chris K. on 09/05/2025Verified Shopper
Despite not buying a vehicle, I decided against a sports car and bought something entirely different locally - 3 1/2 hours closer to home LOL. My experience with the staff here was beyond exceptional. Sent me videos, answered my questions with no delay or hiccups. I would highly recommend them.
by owner on 11/29/2025
Thank you for your kind words and recommendation. We're glad to know our team could assist you even if it was from a distance.
by 2024 TOYOTA GRAND HIGHLANDER XLE/LIMI Shopper on 09/03/2025Verified Purchase
My experience with Toyota of Bedford was exceptional. Davon was an awesome sales person. He was very knowledgeable and easy to talk to. He kept me in the loop on what was happening at every point of the deal. I had 3 trade-ins which I thought would be difficult, but they made it painless. I would recommend Toyota of Bedford to anyone looking for a Toyota. I was at previous dealerships and never had a call back.
by owner on 09/04/2025
We're pleased to hear about your exceptional experience at Toyota of Bedford. Our team always aims to keep the process smooth and informative for customers, and we're glad you think so too. Thank you for recommending us.
by 2022 TOYOTA PRIUS NIGHT SHADE/L/LE/XL Owner on 06/03/2025Verified Service
First time at the toyota dealership of bedford and it was a great experience. I came in for an oil change a d a tire rotation and i was out within an hour. They were speedy and polite. I think my best experience at a dealership in quite some time. I will be returning
by Toyota of Bedford on 06/03/2025
We're glad to hear about your positive experience at Toyota of Bedford. It's great that our team was speedy and polite during your visit. Looking forward to serving you again for future services like oil changes and tire rotations.
by 2020 TOYOTA TUNDRA CREWMAX 1794/PLATN Owner on 05/29/2025Verified Service
I had oil change and rotate done, plus brakes.
They did not rotate the tires, which I had marked. I called them and was condescended to.
Upon leaving a poor review directly, I was ignored.
Upon leaving a poor review here on Carfax, a service manager posted his email here for me to provide my contact info. I did. Apparently that was just for show, because I was never contacted.
by Toyota of Bedford on 05/30/2025
Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Toyota of Bedford and would like the opportunity to discuss the oil change, tire rotation, and brake repair performed by our Service Team, as well as the level of customer care you received. Can you please send your contact information to me? I look forward to hearing from you. Mike Press, General Manager, Toyota of Bedford, mpress@penskeautomotive.com
by 2023 TOYOTA COROLLA LE Owner on 05/25/2025Verified Service
I don't understand why the front sensor was functional since 9/21/23 until 5/08/25. There is no mention of any sensor work done on my car when I had the car repaired at the body shop on 9/21/23. I have the invoice. The car is under warranty and Toyota should replace or repair my front sensor.
by Toyota of Bedford on 05/27/2025
Hello. Your feedback is important to us here at Toyota of Bedford, and I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the sensor repairs on your vehicle. Please email me with your preferred contact information. Thank you, Mike Press, General Manager, Toyota of Bedford, mpress@penskeautomotive.com
by 2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner on 04/01/2025Verified Service
The rep talked me into changing front and back rotor pads, and gave me an estimate of 2 hours. It took 4 hours to complete. She never came to me with periodic updates. Each time I went to her she seemed irritated. I had to go to her supervisor and complain.
by Toyota of Bedford on 04/01/2025
Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding the repairs conducted on your vehicle, the time taken, and the level of communication received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Mike Press, General Manager, Toyota of Bedford, mpress@penskeautomotive.com
by 2002 TOYOTA COROLLA CE/LE/S Owner on 03/22/2026Verified Service
Mike Van and the service technicians did a fine job. I got a clear explanation, including a video, of the work that needed to be done. The car is running well now, and it's nice to have wheels again.
by owner on 03/22/2026
Thank you for sharing your experience with our team at Toyota of Bedford. We're glad to hear your car is running smoothly after the service. We appreciate your feedback.
by Steven K. on 03/12/2026Verified Purchase
The sales associate was very helpful, prompt with responses, and very thorough with his approach. The dealership followed through as they promised and I did not encounter any inaccurate information about the vehicle or their sales process.
by owner on 03/12/2026
Thank you for recognizing our team's efforts at Toyota of Bedford. We aim to provide clear information and reliable service. Your positive feedback is appreciated.
by 2017 GMC ACADIA SLE Owner on 03/09/2026Verified Service
I like going to toyata of Bedford because they attend to me any time I go even with their busy schedule they will still take care of me without any scheduled appointment.
by owner on 03/10/2026
Thank you for recognizing the care our team provides at Toyota of Bedford. We appreciate your trust and ongoing visits.
by 2024 TOYOTA CROWN XLE/LIMITED Owner on 03/08/2026Verified Service
Matt was very thorough and explained everything that was done. He can to the waiting area and sat down by me to do so.
by owner on 03/08/2026
Our team at Toyota of Bedford appreciates your feedback about the thorough service. Thank you for sharing your experience.
by 2018 KIA SORENTO LX/L Owner on 03/07/2026Verified Service
Good mechanical, but the radio shark fin is damaged and it wasn't inspected before selling me the car.
by owner on 03/13/2026
Hello, we appreciate your feedback. We are glad to know that overall you had a good experience, but we would like to discuss your experience further. Please contact me at your earliest convenience. -Best, Mike Press, General Manager, Toyota of Bedford, mpress@penskeautomotive.com
by 2025 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 03/03/2026Verified Service
Didn't have to sit long did the oil change fill my fluid. Wash my car .I did enjoy the free coffee thank for the good service
by owner on 03/03/2026
We appreciate you sharing your experience with our oil change and car wash services. Toyota of Bedford values your time and satisfaction. Thanks for choosing us.
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Service Information
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10,715 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Toyota of Bedford specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Toyota of Bedford specializes in these makes, in addition to many others.
Ford
Honda
Lexus
Subaru
Toyota
Shop Amenities
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
About Us
Peace of mind comes standard
As part of the Toyota family, your exceptional ownership experience starts with ToyotaCare*, a no cost maintenance plan with 24-hour roadside assistance. The ToyotaCare plan covers normal factory scheduled maintenance for...
What do verified customers think about Toyota of Bedford in Bedford, OH?
Verified customers who visit Toyota of Bedford in Bedford, OH rate this business 4.5 out of 5 stars, with 1,063 reviews. 10,715 customers favorited this location.
How can I contact Toyota of Bedford in Bedford, OH?
To reach the sales team at Toyota of Bedford in Bedford, OH, call (440) 467-3917. To reach the service department, call (440) 577-5048
How can I schedule a service appointment with Toyota of Bedford in Bedford, OH?
