by 2008 ACURA TL Owner on 07/24/2023Verified Service
Very transparent with pricing, work was done well, staff was friendly, and they gave me drop off and pickup service at no charge!
by 2017 ACURA RDX ADVANCE Owner on 07/15/2023Verified Service
Im very happy with the service department at Tim Smith Acura. I love my car and will probably trade it for another Acura when Im ready. Thank you.
by 2022 ACURA RDX TECHNOLOGY Owner on 07/14/2023Verified Service
Everything was good and made good timing as i got there early and even got car wash very well pleased with credit...
by 2015 ACURA TLX TECH Owner on 07/03/2023Verified Service
The service at Tim Smith is always excellent!!! They do a great job and go over any and all services coming up that you may need after their inspection. Giving you peace of mind.
by 2021 ACURA RDX A-SPEC Owner on 07/02/2023Verified Service
Its so nice to have an actual Acura Service Center here now vs taking it to the same dealerships Honda service center next door.
The people and service was excellent.
by 2016 ACURA RLX TECH Owner on 06/15/2023Verified Service
the service department at Tim smith Acura was horrible for quite a while, but they have definitely improved. I had a great experience. they fixed the problem and were very attentive and timely. I will go back.
by 2022 ACURA MDX TECH Owner on 05/26/2023Verified Service
Was traveling and had a noise coming from tie rods. Was able to get a next day appointment and the service manager got the issue repaired and us on our way in a couple of hours.
by 2019 ACURA RDX ADVANCE Owner on 04/03/2023Verified Service
Took the car into get remote start key fob programmed. I brought all required items and nothing was removed from the car. At the end I was charged for a disposal fee when nothing was disposed of. My fault for not challenging the fee.
by 2018 ACURA RDX TECHNOLOGY Owner on 12/18/2022Verified Service
wonderful. Always there to assist me with my concerns and and answer my questions, as well as provide the service my vehicle needs.
by 2020 ACURA RDX Owner on 07/20/2022Verified Service
I had an appointment so I was in on time and service was quick. Everyone was very friendly and i was satisfied with my experience.
by 2017 ACURA MDX TECH Owner on 06/27/2022Verified Service
I had some warranty work needed on my car and Tim Smith was the closest Acura dealership. Comfortable lounge while waiting and excellent customer service! Would highly recommend this dealership!
by 2021 ACURA RDX ADVANCE Owner on 04/03/2022Verified Service
Dealership unable to perform ECP services - after 3 tries. Service included in car sale, but dealership cannot follow through.
by 2017 ACURA MDX TECH Owner on 03/29/2022Verified Service
Service was conducted at Gary Smith Honda, not Tim Smith Acura. The cost of Transmission fluid was very pricey. Overall my service adviser was very informative and professional.
by 2020 ACURA RDX TECHNOLOGY Owner on 09/28/2021Verified Service
Everything was fine except for that fact they left my valve stem covers off that are marked N2 to show they have nitrogen in them. I have to buy some more.
by 2012 ACURA TL Owner on 09/28/2021Verified Service
Excellent experience! Letone and Rhonda were very customer oriented! I see Greg Purdys team approach lives on!
by Jim R. on 09/26/2021Verified Purchase
Gene Watson was great! No Pressure just answered all our questions. We bought the car and he did all the normal paperwork Plus got the permanent tag and installed it Before we left.
by Gene Watson on 10/07/2021
Thank you very much for the kind review! Your business is very appreciated and if I can ever be of any assistance in the future please reach out to me personally! Gene W
by 2019 ACURA RDX Owner on 06/13/2021Verified Service
Excellent handling of my end-of-lease transaction (2019 RDX). Gene Watson was both courteous and professional.
by 2019 ACURA TLX TECHNOLOGY/A-SPEC Owner on 05/13/2021Verified Service
There ways no Acura Service Advisor present at the location and the car was checked-in at Honda next store. The technician was Acura certified and did complete the service.
by 2017 ACURA TLX TECH Owner on 04/19/2021Verified Service
It was at Gary Smith Honda. Not as nice as being in the Acura waiting room. It was too noisy, no refreshments and no once acted like they wanted to help you. The didnt speak until spoken too and no once wore a face mask that worked there
by 2017 ACURA RDX ADVANCE Owner on 03/04/2021Verified Service
The service experience was great. It was actually handled by Tim Smith Honda right next door to Acura, and the actual service to the car was done in the Acura garage.
