by 2019 HONDA PASSPORT ELITE Owner on 04/05/2025Verified Service
Excellent service! They have been super helpful and offered extra things that needed to be done. Knowledgable and courteous! Highly recommend!
by Sussex Honda on 04/06/2025
Hello, thank you; we appreciate your feedback! Thank you again for the great review!
by 2023 HONDA RIDGELINE RTL Owner on 03/21/2025Verified Service
Sussex service department is the best. Danny was great and helped make me feel comfortable about the work on my vehicle.
by Sussex Honda on 03/21/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sussex Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2016 HONDA FIT EX/EXL Owner on 03/15/2025Verified Service
Work was done in the time frame stated. Every one was nice and informative. Couldn't ask for better service.
by Sussex Honda on 03/16/2025
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2025 HONDA PILOT TOURING Owner on 02/20/2025Verified Service
Aside from loving my 2025 Honda Pilot, I love the service center as well. This is my third purchase from this dealership. I'm reluctant to switch as I always feel well taken care of here. Great service department.
by Sussex Honda on 02/20/2025
Hi, thank you so much for your positive comments about Sussex Honda! Feel free to reach out to us if you need anything. Have a wonderful day.
by 2016 HONDA FIT EX/EXL Shopper on 02/20/2025Verified Purchase
My experience was great. The saleswoman, April Bradley, was fantastic. Very personable, friendly and helpful. She answered all my questions. She made buying a car very easy. She gave me a great deal. I am very satisfied with my purchase.
by Sussex Honda on 02/20/2025
Hello, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
by 2015 HONDA CR-V LX Owner on 02/14/2025Verified Service
As always, our service experience at Sussex Honda went very well and exceeded our expectations. We are very pleased with this service facility.
by Sussex Honda on 02/18/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2023 HONDA PILOT EXL Owner on 02/11/2025Verified Service
All requested services were completed in a timely manner. The shop is well maintained, free, coffee, and a dedicated space if you need to work while your car is being serviced. I'll definitely be back.
by Sussex Honda on 02/13/2025
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2017 HONDA CIVIC EXL Owner on 02/10/2025Verified Service
Always courteous and pleasant service. Nice touch to have a cup of coffee while you are waiting. The waiting was a lit longer as I anticipated.
by Sussex Honda on 02/13/2025
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2015 HONDA ACCORD EX-L Owner on 02/02/2025Verified Service
It's a pleasure dealing with service at sussex honda. The customer service personnel have been there for years. Something to be said about that
by Sussex Honda on 02/03/2025
Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
by 2023 HONDA CR-V SPORT TOURING Owner on 02/01/2025Verified Service
Good communication prior to appointment.
Good communication after service was done.
No surprises or glitches.
by Sussex Honda on 02/02/2025
Hi, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!
by 2021 HONDA PASSPORT EXL Owner on 01/24/2025Verified Service
Thy didn't come out at the time of service to tell me what else needed to be done so I could have it taken care of immediately. Now I need to go back again to be further serviced.
by Sussex Honda on 01/25/2025
Hi, thank you for taking the time to leave us your honest feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Sussex Honda Tom Yuksel 973-579-3500
by 2017 HONDA CR-V EXL Owner on 01/24/2025Verified Service
Great service as usual! I take my car to Sussex Honda because they keep me informed, if in the future i will need additional services. I trust their mechanics.
by Sussex Honda on 01/25/2025
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
by 2024 HONDA CR-V EX Owner on 01/19/2025Verified Service
I like that the service advisor said it would take about an hour to complete the service and it took 50 minutes. I like the free car wash as well. I have no negative comments.
by Sussex Honda on 01/20/2025
Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
by 2017 HONDA RIDGELINE RTL Owner on 01/18/2025Verified Service
They did a good job, as usual, and didn't try to upsell me as other dealers do. I discovered an ignition issue on my way to the dealer and they had the part to fix it.
by Sussex Honda on 01/20/2025
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
by 2023 HONDA CR-V SPORT TOURING Owner on 01/16/2025Verified Service
Sussex consistently followed up on making an appointment for 2 vehicle recalls. They also called to see that I was satisfied after the service. The car was ready on time.
by Sussex Honda on 01/18/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sussex Honda. Please don't hesitate to reach out if there's anything additional we can do for you.
by 2018 HONDA CR-V EXL Owner on 01/14/2025Verified Service
Had an appointment and was taken in on time. Waited for my car and they washed it when oil change finished.
by Sussex Honda on 01/15/2025
Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
by 2020 HONDA ACCORD HYBRID EXL Owner on 01/09/2025Verified Service
I took my Honda in for a recall and cruise control camera calibration. I was given a loner car and returned 4 hours later with everything fixed, and they didn't even charge me for the camera calibration. Best dealership ever!
by Sussex Honda on 01/10/2025
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by Greg G. on 01/08/2025Verified Service
Convenient to schedule, all work completed as promised. They provided a clean loaner car for my use and returned my vehicle with a fresh car wash! Tnhe coffee is still great too
by Sussex Honda on 01/08/2025
Hi Greg, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
by 2019 HONDA PILOT EXL Owner on 01/08/2025Verified Service
Prompt, easy to schedule on-line, professional, free car wash & especially free loaner making it so convenient!
by Sussex Honda on 01/08/2025
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2024 HONDA HR-V SPORT Owner on 12/31/2024Verified Service
I thought the service here was excellent. I felt very confident in the team - starting with creating the appointment, begin greeted by Paul, to the care of the car, and the bonus of a room where I could work in private. You covered all the bases!
by Sussex Honda on 01/01/2025
Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
