by 2017 LEXUS RX 350 BASE/350 F SPORT Owner on 07/25/2025Verified Service
I'm NEVER dissatisfied with the service on my vehicle and the cordiality of the personnel I deal with at Superstition Springs Lexus. Being a Lexus owner since my first experience in Illinois, this brand makes you feel like "family" at every visit. I always give you praises with anyone I come in contact with concerning car maintenance. Thanks for being the people that you are! Rich Carey, RX350
by 2021 LEXUS NX 300H BASE/300H LUXURY/ Owner on 07/04/2025Verified Service
Shane is the GOAT of service! Brought my Lexus in expecting the usual boring service visit, but Shane made it quick, easy, and even fun. He kept me updated, answered all my questions with Jedi-level patience, and had me laughing while I waited. My car came back spotless and running like new. If you're at Superstition Springs Lexus, ask for Shaneyou won't regret it!
by 2013 LEXUS RX 350 Owner on 06/22/2025Verified Service
The service we receive is top tier. Highly recommend.Our Service Consultant Myron Lyons, is the best! At check in, he thoroughly goes over our previous recommendations, what we are scheduled for on this visit, pricing and let's me know an expected time of completion. While our car is there, he goes over the the inspection and updated me on the progress. When completed, thoroughly goes over the invoice. I feel treated like family.
by 2013 LEXUS GS 450H Owner on 05/23/2025Verified Service
I arrived five minutes early and they were ready for me. They told me to plan on 90 minutes for the service; I was paid and out of there in 85. I departed the next day on a 2,200 mile trip with confidence. I'm a snowbird but I'll use them again next winter.
by Superstition Springs Lexus on 06/03/2025
Thank you for your wonderful feedback! We are thrilled to hear that your service experience was efficient and met your expectations. It's great to know that you felt confident for your upcoming trip. We look forward to serving you again next winter when you return. Safe travels!
by 2025 LEXUS TX 350 BASE/350 PREMIUM/3 Shopper on 05/12/2025Verified Purchase
Lorenzo Maldonado was amazing! He was helpful, polite and honest! Lorenzo made our buying experience enjoyable and easy. Lorenzo listened to our needs and wants and helped us find the vehicle of our dreams. He answered all our questions and made the experience go smoothly. Thank you Lorenzo for being amazing and helping us purchase the vehicle of our dreams. We are forever grateful for this experience.
Warmly,
The Ochoa family
by 2023 LEXUS RZ 450E Owner on 05/12/2025Verified Service
Everyone was friendly and helpful. However, when I went to pick up my car, the men that I checked in with, filed to let anyone know that I was waiting in the lobby. Multiple people that had checked in after me, were helped and checked out. Time is extremely valuable and I was disappointed in my most recent experience
by 2021 LEXUS RX 350 Owner on 05/11/2025Verified Service
Lexus always does a great job with maintenance servicing. Its been 2 + years though since I received notice of a recall for the passenger side air bags and the dealer tells me that they have not received the fix from big daddy Lexus. Most days I'd miss my wife if something was to happened to her because of her air bag not deploying. Who do I talk to who can light a fire to move this forward.
by 2014 LEXUS ES 350 Owner on 05/05/2025Verified Service
Alan Rogers at Superstition Springs Lexus was great. My car battery had died and, with no appointment, we took the car in in the afternoon and it was serviced the same day. They also did a safety inspection of the car so it is all set for the summer. The experience was very professional and thorough.
by Superstition Springs Lexus on 05/28/2025
Alan, thank you for sharing your fantastic experience! We're thrilled to hear that our team provided prompt and thorough service for your Lexus. Your satisfaction is our priority, and we look forward to keeping your vehicle in top shape for many summers to come!
by 2023 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 04/26/2025Verified Service
Myron, my service writer has always been excellent.
He always takes good care of what ever my car needs. Gives me a very nice loaner if I need one. My car gets washed every time.
Everyone at the dealership has always been cheerful and willing to help.
by 2021 LEXUS RX 350 Owner on 04/14/2025Verified Service
I was meeting a new service consultant and was skeptical. To my surprise, the new service consultant, Jason was awesome! He is the best I have worked with from all of the shops I have had service in over the years. I actually look forward to going to have service done on my Lexus. Thanks Jason!
by 2017 LEXUS RX 350 BASE/350 F SPORT Owner on 04/08/2025Verified Service
The only reason I would not recommend is because of the cost. I bring in our vehicle for a simple preventive maintenance and it seems it always turns into $7k worth of things that need to be done. Our service advisor was professional and quick. So thank you for that.
by 2025 LEXUS NX 350H BASE/350H PREMIUM Shopper on 03/21/2025Verified Purchase
I have been dealing with a manufacturing issue and have received no support from this dealership. Drove a brand new car for 5 days before taking in to a Lexus dealership on 10FEb and since then we are almost in the end of MAR and the car still at my local Lexus dealer.
by Superstition Springs Lexus on 03/24/2025
Thank you for your feedback regarding your experience with our dealership. We understand the frustration of dealing with a manufacturing issue and the delay in service.
To address your concerns, please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com for further assistance.
by 2017 HONDA PILOT ELITE Shopper on 03/10/2025Verified Purchase
Fast, easy and very helpful people in sales and financing. They worked with me and advised me on how to contact my banks customer support line after normal business hours , and how to quickly get my credit reporting available again online. I was in and out in 3 hours. They also made the vehicle look great and went over features, specs and got me a nice warranty for the car. I would 100% recommend buying from them.
by Superstition Springs Lexus on 03/12/2025
Thank you for the fantastic review! We're thrilled to hear you had such a positive experience and that our team was able to assist you efficiently. Your recommendation means a lot to us, and we look forward to helping more customers like you in the future!
by Classiclightning M. on 03/09/2025Verified Service
My Lexus car was Zateked, interior and exterior. Next day, whenever I was braking, I heard squeaking. Techs must have gotten some Zatek formula into the brake system! I felt as if I was driving a jalopy!! Not happy even though squeak has diminished. Service there is not as good as in the past. I also have to fight to get the interior Zateked even though we have an agreement to have it done.
by Superstition Springs Lexus on 03/13/2025
We apologize for the oversight with the rag left under the hood and the confusion about the previous service records. Your concerns are important to us, and we would like to address them directly. Please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com for further assistance.
by 2022 LEXUS ES 300H BASE/300H LUXURY/ Owner on 03/09/2025Verified Service
As usual the service and Myron my service rep was top notch. However the people in your organization who decided to no longer accept credit cards without a service charge have created an inconvenience for your customers. Rather than enhancing your service.
by Superstition Springs Lexus on 03/10/2025
Thank you for your feedback! We're thrilled to hear about your positive experience with Myron. We appreciate your comments regarding the credit card policy and will take them into consideration as we strive to improve our services.
by 2023 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 02/03/2025Verified Service
Took 3 visits to get the correct battery replaced. We had to tell them which battery was the replacement, they were putting in a lower capacity one. Then they left the heat shield off. They claimed Lexus had the wrong battery listed as the replacement
by Superstition Springs Lexus on 02/05/2025
Ensuring that the correct parts are installed and that all components are properly reassembled is a top priority for us, and we apologize for any oversight. If you would like to discuss your experience further or if there's anything we can do to assist you, please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com.
by Jacqueline L. on 01/31/2025Verified Purchase
My interactions with this dealership was great, but I wasn't given a demonstration of the operation of the vehicle and when I received the vehicle the outside was dirty. However, the vehicle was transported and may have been cleaned b/4 it was shipped.
by Superstition Springs Lexus on 02/04/2025
Jacqueline, thank you for your feedback! We're glad to hear you had a positive experience overall. We strive for excellence, and your comments about the vehicle demonstration and cleanliness will help us improve. We hope you enjoy your new vehicle and appreciate your understanding!
by 2020 PORSCHE MACAN Shopper on 01/17/2025Verified Purchase
The customer service was excellent! Lorenzo was polite, courteous, and helpful! He was genuine and made sure we were taken care of. Caleb who took care of the financial side was polite and explained all the financial details to us. Thank you for a wonderful car buying experience.
by Superstition Springs Lexus on 01/17/2025
Thank you for your fantastic review! We're thrilled to hear that Lorenzo and Caleb provided you with excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Enjoy your new car!
by 2021 LEXUS NX 300H BASE/300H LUXURY/ Owner on 01/10/2025Verified Service
We bought the car over a week ago and the dealership still hasn't installed all the apps for Sirius radio, Carplay etc. These should have been done during the cars Certification Process before the car was released to us. I have spoken to two employees about this and it still hasn't been completed.
by Superstition Springs Lexus on 01/13/2025
We understand how important it is to have all features, like Sirius Radio and CarPlay, fully functional from the start. It's disappointing to hear that these were not properly installed during the certification process and that your follow-up conversations have not resolved the issue. We are committed to making this right for you as soon as possible. To expedite the resolution, please reach out directly to our General Manager, Brent Adkisson, at customerrelations@sslexus.com.
by 2016 LEXUS IS 200T Owner on 12/20/2024Verified Service
I remain very pleased with the services provided by the Superstition Springs Lexus dealership. I met Phil Zito several years ago and have always found him to be extremely helpful and professional. This recent visit was no exception.
Thank you.
Anthony L. Liuzzo, J.D., MBA, Ph.D.
by Superstition Springs Lexus on 12/23/2024
We're thrilled to hear about your positive experiences with Phil and our team at Superstition Springs Lexus! Your satisfaction means the world to us, and we appreciate your continued support. Looking forward to seeing you again soon!
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Service Information
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9,984 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Superstition Springs Lexus specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Superstition Springs Lexus specializes in these makes, in addition to many others.
BMW
Ford
Honda
Lexus
Toyota
Shop Amenities
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
About Us
COMPLIMENTARY MAINTENANCE
Get the most out of your new Lexus with routine scheduled maintenance. Optimize the performance, reliability, safety and resale value of your Lexus, with the six month or 5,000 mile and the twelve month or 10,000 mile mainte...
What do verified customers think about Superstition Springs Lexus in Mesa, AZ? Verified customers who visit Superstition Springs Lexus in Mesa, AZ rate this business 4.8 out of 5 stars, with 1,464 reviews. 9,984 customers favorited this location.How can I contact Superstition Springs Lexus in Mesa, AZ? To reach the sales team at Superstition Springs Lexus in Mesa, AZ, call (855) 784-6671. To reach the service department, call (855) 645-1486How can I schedule a service appointment with Superstition Springs Lexus in Mesa, AZ? You can schedule a service appointment at Superstition Springs Lexus in Mesa, AZ through CARFAX.What are the shop amenities offered by Superstition Springs Lexus in Mesa, AZ? Superstition Springs Lexus in Mesa, AZ offers the following amenities: Courtesy Shuttle, Free Car Wash and Free Wi-Fi.Does Superstition Springs Lexus in Mesa, AZ have a service center? Yes, Superstition Springs Lexus in Mesa, AZ does have a service center. You can contact the service department at (855) 645-1486.
