by 2018 HONDA ODYSSEY EXL Owner on 06/13/2025Verified Service
They were excellent. They provided great service at a great value
by Superior Honda on 06/14/2025
Thank you so much for your kind words! We're thrilled to hear that you received excellent service and felt it was a great value. Providing top-notch care and fair pricing is always our goal, and we're grateful you chose us. We look forward to seeing you again!
by 2010 HONDA ACCORD LX Owner on 06/12/2025Verified Service
this was my 2nd replacement in less than 4 month for this part. l am glad they finally fiqure out what l supected since the first part was put in on feb, 19th and then l brought back in either march or april and they were sought of applying since l had to replaced the battery that someone did something to the systems and cause the lights to come back on,so the modulator was reset and on june 6th the lights came back on, after my assitance to put a season tech. on my car the problem was resolve. the fist part was faulty
by Superior Honda on 06/16/2025
Thank you for taking the time to share your feedback. We understand how frustrating it can be when a warning light reappears, and we appreciate you allowing us the opportunity to inspect and resolve the issue.
To clarify the history: the ABS module was initially replaced in February. When the vehicle returned in March, our diagnostics revealed low voltage codes due to a battery issuenot a fault in the ABS module. We cleared those codes and explained the situation thoroughly at the time.
When you brought the vehicle back on June 10th, our inspection did reveal a code for the ABS module, and we promptly replaced it under warrantyat no cost to you. The same experienced technician worked on your vehicle each time to ensure consistency and proper care.
We're glad the matter is now resolved and, as always, we're here if you have any further concerns. Thank you again for being a valued customer.
by 2009 HONDA ODYSSEY EX Owner on 05/20/2025Verified Service
Prompt and courtesy a priority on being helpful. Wait time very short
by Superior Honda on 05/21/2025
Thank you for the great feedback! We're glad to hear you experienced prompt and courteous service with minimal wait time. Providing helpful, efficient service is always our goal, and we're happy to know we delivered. We appreciate your support and hope to see you again soon!
by Charlene B. on 05/01/2025Verified Service
Short wait time, excellent customer service
by Superior Honda on 05/01/2025
Thank you for the great review! We're happy to hear you had a short wait and received excellent service. We appreciate your visit and look forward to serving you again!
by 2023 HONDA RIDGELINE RTL-E Owner on 04/24/2025Verified Service
Fast an efficient - work was performed as expected with friendly and courageous service
by Superior Honda on 04/25/2025
Thank you for the great review! We're glad to hear the service was fast, efficient, and met your expectations. Our team takes pride in delivering friendly and courteous service, and your kind words mean a lot. We look forward to seeing you again!
by 2020 HONDA CR-V LX Owner on 04/21/2025Verified Service
My daughter took her car in to check the A/C, she told them it does not start cooling when you first turn it on after the car has been sitting over the night.
They turned it own soon as she dropped it off and said it was cooling fine and charged $150.00. The car should have been left off for a while to recreate the problem. They would not look at the A/C for less than $150.told them I would not pay for a repeat visit if they charged $150.00 again.
by Superior Honda on 04/21/2025
Thank you for taking the time to share your feedback. I'd like to clarify the details of your daughter's recent visit to ensure there's a clear understanding of what took place.
She brought the vehicle in for an oil change, tire rotation, and to address a concern about the A/C not cooling properlyspecifically mentioning that after the car sits unused for an extended time, it can take up to 30 minutes before the air begins cooling. The vehicle was dropped off around 3:30 PM. We completed the oil change and contacted her to let her know that a tire rotation wasn't necessary due to the tread condition, but she asked us to rotate the tires anyway, which we did.
Afterward, our technician checked the A/C system and confirmed it was cooling properly at 45 degrees at that time. We called to explain this and offered her three options: she could bring the car back another day, leave it with us overnight so we could attempt to recreate the issue, or have us proceed with a full diagnostic, which includes checking the refrigerant level. She chose to move forward with the diagnostic.
We explained that our standard fee for a diagnostic is $150.00, which she agreed to before any further work was done. That fee covers the technician's time, expertise, and resources to properly inspect and evaluate the system.
Our staff takes pride in providing thorough, skillful servicebecause diagnosing a vehicle isn't just about plugging in a scanner. It takes experience, time, and careful attention, much like a doctor's consultation before treatment.
If she would like to drop her vehicle off for us to duplicate her issue, I would be happy to do that without another diagnostic fee charged to her.
We always aim to be transparent and communicative throughout the process, and we're here if you have any further questions, concerns or would like to discuss further.
by Travis G. on 04/20/2025Verified Service
Always top notch. Courtney and staff are awesome
by Superior Honda on 04/21/2025
Thank you so much for the kind words! We're thrilled to hear that you had a top-notch experience. Courtney and the team truly appreciate the shoutoutit means a lot to all of us! We look forward to seeing you again soon.
by 2013 HONDA ACCORD SPORT Owner on 04/13/2025Verified Service
Time spent waiting was minimal. Professional services.
by Superior Honda on 04/14/2025
Thank you for the great review! We're happy to hear you had a quick and professional experience with us. We truly appreciate your support and hope to welcome you back again soon!
by 2005 HONDA ACCORD EX Owner on 04/12/2025Verified Service
Since my purchase from Superior Honda I always receive excellent service.
by Superior Honda on 04/13/2025
Thank you for your continued trust in Superior Honda! We're so glad to hear that you've consistently received excellent service. It's always a pleasure to have you with us, and we truly value your loyalty. Looking forward to seeing you again soon!
by 2023 HONDA ACCORD EX Owner on 04/12/2025Verified Service
Great service, short wait, no complaints. Very friendly folks, that are there to help you.
by Superior Honda on 04/13/2025
Thank you so much for the great review! We're thrilled to hear you had a positive experience with our team. Providing friendly, efficient service is what we aim for, and it's great to know we hit the mark. We appreciate your support and look forward to helping you again in the future!
by 2017 HONDA RIDGELINE RTL Owner on 04/09/2025Verified Service
They were honest and professional, The best Honda service experience I have had.
by Superior Honda on 04/10/2025
Thank you so much for the kind words! We're thrilled to hear that you had your best Honda service experience with us. Honesty and professionalism are what we strive for every day, and it means a lot to know it made a difference for you. We look forward to serving you again!
by 2010 HONDA ACCORD LX Owner on 04/05/2025Verified Service
fast and great service.service advisor is very friendly
by Superior Honda on 04/07/2025
Thank you for the great feedback! We're happy to hear you received fast and great service. Our team takes pride in being friendly and helpful, and your advisor will be thrilled to hear your kind words. We appreciate your support and look forward to seeing you again!
by 2024 HONDA CR-V EXL Owner on 04/04/2025Verified Service
outstanding, did what they said , very efficent. service manager Dejener was very helpful
by Superior Honda on 04/07/2025
Thank you so much for the kind words! We're thrilled to hear you had an outstanding experience and that everything went as promised. Efficiency and great service are what we strive for every day. We look forward to serving you again in the future!
by 2020 HONDA RIDGELINE RTL Owner on 04/02/2025Verified Service
Excellent and prompt service
by Superior Honda on 04/03/2025
Thank you for your kind words! We're thrilled to hear that you had an excellent and prompt service experience. Our team works hard to provide top-notch service, and your feedback means a lot to us. We look forward to serving you again in the future!
by 2023 HONDA CIVIC SPORT Owner on 03/27/2025Verified Service
I was able to walk in and get my car serviced
by Superior Honda on 03/29/2025
We're so glad we could get your car serviced quickly and conveniently! Thank you for sharing your experiencewe appreciate your business and look forward to seeing you again!
by 2019 HONDA ACCORD LX Owner on 03/24/2025Verified Service
Service was quick and I was informed about the overall maintenance of my car.
by Superior Honda on 03/24/2025
Thank you for your positive feedback! We're glad to hear that your service experience was quick and that our team kept you informed about the maintenance of your car. We appreciate your trust in us and look forward to assisting you again in the future!
by 2019 HONDA CR-V EX Owner on 03/23/2025Verified Service
Very prompt, courteous service.
by Superior Honda on 03/24/2025
Thank you for your wonderful review! We're delighted to hear that you received prompt and courteous service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you ever need anything in the future, we're here to help!
by 2015 HONDA CR-V EXL Owner on 03/21/2025Verified Service
my one tire so bad cann't even drive 20 miles and have replace next day
by Superior Honda on 03/26/2025
Thank you for your feedback. When you visited us for your oil change, our team checked your tire tread depth, which was measured at 5/32an acceptable range at the time of service. No issues were found with your tires during our inspection. If you'd like to discuss this further, please reach out to us, and we'd be happy to assist
by 2015 HONDA ACCORD LX Owner on 03/13/2025Verified Service
Employees very nice reporting but sad news of tire rot.
by Superior Honda on 03/14/2025
Thank you for your 5-star review! We appreciate your kind words about our team. While we're sorry about the tire issue, we're glad we could provide you with a thorough report to keep you informed. If there's anything we can do to assist with replacement options or maintenance advice, please don't hesitate to reach out. Safe travels, and we look forward to serving you again!
by 2016 HONDA ACCORD EX-L Owner on 02/22/2025Verified Service
Was a pleasant experience and atmosphere
by Superior Honda on 02/24/2025
Thank you for your wonderful feedback! We're glad you had a pleasant experience and enjoyed the atmosphere. We appreciate your support and look forward to seeing you again!
