I Did Shop On CARFAX To Buy The 2004 Porsche Carrera Convertible. I Did Taking To The Sale Person . I Fly Down To Sullivan Dealer AZ, pick u
The Problem When I Arrive The Dealer With out Tell Me and Call Me They Took Away The Porsche Pcc Stereo System and I Very Upset
by Klif R. on 10/06/2024Verified Purchase
I have never had a better feeling and service than I received from the Dealership but the salesman Cowboy was very good and even went the extra mile. They have even fixed a couple of odds and ends after I drove the car off the lot so Brent is in the shop, and Cowboy Sales. Thank You Both for being Human!! and stand-up guys.
by 2018 TOYOTA C-HR XLE/XLE PREMIUM Shopper on 01/22/2024Verified Purchase
The team at Sullivan motors are great!
Khaled was exceptional in answering all my questions and concerns when looking for a vehicle and going through all my options.
Mike was wonderful in getting all the paperwork done in a timely manner and made the process easy.
Thanks guys for making the experience seamless and dare I say fun!
Now I'm off enjoying my new ride :)
Thanks again for everything.
by Craig F. on 01/01/2023Verified Shopper
They contacted me but never followed up on questions. The contact said they were super busy and that I should just come to the dealership. I mentioned I lived 2 hours away, and never was contacted again. Still have unanswered questions about financing, delivery, and general questions about the vehicle itself. Very disappointed.
by Michael M. on 03/10/2022Verified Shopper
The Car Dealer contacted me almost immediately. The vehicle was almost exactly as described (just failed to mention the air conditioner was on the blink. For me, in AZ that's a deal breaker). The Car Dealer offered to work with me but I was short on time that day.
by 2015 TOYOTA 4RUNNER SR5/LIMITED/TRAIL Shopper on 08/31/2021Verified Shopper
Very nice and accommodating. Got back to me right away. Both Shawn and AJ were great. I looked at a 4Runner that looked and drove well, but I didn't buy because it was too high for me, but they were willing to work with me on the price which was refreshing. Just wasn't the right vehicle for me. They had a good variety of 4wds on the lot. Would deal with again.
by 2012 CHEVROLET TAHOE C1500 POLICE Shopper on 06/21/2021Verified Shopper
George told me that they have several of the vehicle I am looking for. Turn out, no they dont. They had one. He lied to me about this even though he knew I was a hour drive away. Completely wasted my time and the vehicle they have listed has been in inventory over 500 days and they cant find it. Deceptive practices like this are unacceptable. What else do they lie about?
by Paige B. on 11/15/2019Verified Purchase
Salesman Aaron was very friendly and not high pressure. He listened when we told him our limits on cost and was honest and up front when issues mechanically with the vehicle came up. While we did not buy this vehicle due to engine trouble, he followed up and helped us find our perfect vehicle in our price limit.
by Robert H. on 09/19/2019Verified Shopper
Met salesman Gorgis, best part of this dealership. He had to search for the truck that was advertised, found it out back, missing parts, old beat up tires, truck was filthy. Photo on the carfax showed a clean, beautiful truck, newer tires, really nice truck. The truck in reality was a truck I would never consider buying.
by JASON M on 09/22/2019
Truck was extra nice sorry we could not make a deal on a 10 year old truck for $8000 dollars we do have new trucks also in stock over 600 autos largest selection in Arizona come see us at smcauto.com for a great deal on a used truck
by Jason W. on 05/15/2019Verified Purchase
I have purchased 3 Vehicles from Sullivan Motor Co. Great environment even met the owner Mr Sullivan when I bought the last one! Awesome Experience everytime I have been and will continue to do business with them as well as send all family and friends that are looking for vehicles! Thank you Sullivan Motors!!!!
by Bart H. on 10/07/2026Verified Shopper
Very good communication with the sales team via email, but absolutely no follow through with pictures of the vehicle that I was interested in. I explained that I was an out of town buyer and would like to see some pictures of the truck that was in the ad before I was to make a trip down to see it. Unfortunately the ad had zero pictures of the truck and their reluctance to send pictures, in a reasonable amount of time; seemed like a red-flag to me. I was very disappointed because SMC used to have a great reputation, but this experience has definitely changed my opinion of them.
by Alan B. on 05/24/2026Verified Purchase
I bought the car and I'm generally happy with it.
They were unable or unwilling to facilitate a video call viewing of the vehicle. They sent only select photos.
They accepted $3000 deposit and then wrote up a contract that showed $3000 due at delivery without acknowledging the deposit money. They refused to correct it. They finally sent me a receipt for the deposit upon my insistence. We met halfway from my home for delivery. They had assured me as a "certified" pre-owned they would verify the proper operation of all systems on the car. At delivery I observed that there was only one key fob and the remote start was not functioning. I was assured that they would correct the issues, but I would have to bring the vehicle to their location (nearly 3 hours from my home).
They may be OK for on site auto purchases, but I would not recommend for online purchases.
by Jesus H. on 04/29/2026Verified Shopper
My car purchasing is on hold at this moment.
Good follow up and willingness to assist
by Terressa T. on 04/26/2026Verified Shopper
Fantastic Inventory, lots and lots to choose from Reps were very professional and knowledgeable.
by Frank M. on 03/14/2026Verified Shopper
Can't get pass your robots that claim someone will get back to you
by Communications W. on 02/23/2026Verified Shopper
pompous incoonsiderate supremicist attitude, very unpleasant and ugly
by Chuck J. on 12/05/2025Verified Shopper
Two bad experiences. 1st time several months ago I inquired about an F-150 they were advertising. After speaking with three associates was finally able to find out the truck had been sold weeks ago and the website was to blame. This time my truck was totaled in September and in November having gotten paid out on insurance, once again an F-150 that I am very interested in paying cash for is listed on their website by way of Carfax. I emailed to verify, to which they responded almost immediately. Unfortunately I called Sullivan Motors to see about a test drive. After being hounded for three days I made the 74 mile trip to Mesa only to find the rep I'd spoken with was unavailable and the truck had been sold a FEW DAYS AGO! I wouldn't recommend Sullivan Motors to anyone!
by Jeffrey D. on 04/29/2025Verified Purchase
Everything was good , except still waiting on wrench to take convertible top off kinda frustrating! But overall very happy.
by Melissa A. on 04/18/2023Verified Shopper
It was great they call me back but I'm still thinking about getting another car because I have a Nissan Sentra so I'm still thinking about having the Thunderbird
by Gary H. on 12/28/2020Verified Shopper
finally got a call and a text I was told that the Honda RTS was sent to the auction but I still see it on your ad funny huh
What do verified customers think about Sullivan Motor Company Inc in Mesa, AZ?
Verified customers who visit Sullivan Motor Company Inc in Mesa, AZ rate this business 3 out of 5 stars, with 46 reviews. 1 customer favorited this location.
How can I contact Sullivan Motor Company Inc in Mesa, AZ?
To reach the sales team at Sullivan Motor Company Inc in Mesa, AZ, call (833) 564-4179
