by Mmpanico06@gmail C. on 05/23/2025Verified Service
When I first arrived, they told me that my brake lights couldn't be fixed. Then after several hours, I received a phone call and they told me that I had to keep a damaged brake light. Then I received a phone call telling me that the people who installed my window tints damaged my brake lights by putting the wires in incorrectly. Then I later received a phone call saying my brake light issue was rectified and I was told by the service advisor that it was a device the dealership had installed. This was a third-party aftermarket item that was put in to make your brake lights blink when you step on the pedal. This is not a Subaru factory item, and it was later removed only after I had to identify the issue myself, call the dealership who installed it. Otherwise, I'd still be driving around with a break light that flashes . Many lies, this really just comes down to poor management and inexperienced service technicians.
by 2019 SUBARU CROSSTREK LIMITED Owner on 05/22/2025Verified Service
Excellent service. Staff makes it a pleasure doing business!
by 2018 SUBARU IMPREZA PREMIUM Owner on 05/22/2025Verified Service
In and out even with needing tire pressure gauge replacement on all 4 tires
by 2021 SUBARU CROSSTREK PREMIUM Owner on 05/22/2025Verified Service
Always great service
They keep me updated with the needs of my car.
by 2022 SUBARU ASCENT LIMITED Shopper on 05/22/2025Verified Purchase
Great experience working with Subaru South Charlotte and TJ as our sales rep.
by 2022 SUBARU OUTBACK WILDERNESS Owner on 05/20/2025Verified Service
Great customer service! Would refer this dealership.
by 2023 SUBARU LEGACY TOURING XT Owner on 05/19/2025Verified Service
Fast, on time, kept me informed, excellent service
by 2024 SUBARU ASCENT LIMITED Owner on 05/19/2025Verified Service
Great job and excellent customer service,
Thank you
by 2024 SUBARU OUTBACK LIMITED Owner on 05/19/2025Verified Service
On time appointment, good service and communication,
by 2018 SUBARU CROSSTREK PREMIUM Owner on 05/18/2025Verified Service
Great service staff! Very confident with their work.
by 2019 SUBARU ASCENT TOURING Owner on 05/18/2025Verified Service
They performed the work as requested.
by 2019 SUBARU OUTBACK 3.6R LIMITED Owner on 05/18/2025Verified Service
Fast and friendly service every time.
by 2023 SUBARU FORESTER TOURING Owner on 05/16/2025Verified Service
Everything was done promptly and correctly.
by Oescgd@yahoo C. on 05/15/2025Verified Service
Service staff is always fabulous !!
by 2025 SUBARU OUTBACK WILDERNESS Owner on 05/14/2025Verified Service
Quick and easy. Great video run through of services performed.
by 2024 SUBARU OUTBACK TOURING Owner on 05/13/2025Verified Service
Friendly and efficient service.
by 2024 SUBARU ASCENT LIMITED Owner on 05/13/2025Verified Service
Good quick service, easy to schedule.
by 2016 SUBARU OUTBACK 2.5I LIMITED Owner on 05/12/2025Verified Service
Dropped the car off in the morningpicked it up in the evening. All done!
by 2022 SUBARU OUTBACK LIMITED Owner on 05/12/2025Verified Service
Everything was so professional, and the wiring area amenities were 5 star
by 2018 SUBARU OUTBACK 2.5I LIMITED Owner on 05/12/2025Verified Service