by 2017 HYUNDAI SONATA SE/HYBRID Owner on 04/16/2026Verified Service
Long wait for scheduled service. You can't rely on them if you have other appointments or have to return to work.
by 2023 HYUNDAI TUCSON SEL Owner on 04/14/2026Verified Service
Everything was great, and the service was quick. The only issue was that they never reset the service interval warning.
by Joseph W. on 04/05/2026Verified Service
This was my second visit to Stivers to have my Genesis serviced. Again, I was very pleased with service that was performed and the great service staff.
by 2015 BUICK ENCLAVE Owner on 03/29/2026Verified Service
The customer service at Stivers is always amazing. They put two tires on for me and found other things wrong with my vehicle that are very important. Would absolutely recommend them to anyone!
by 2024 HYUNDAI IONIQ 5 LIMITED/DISNEY 10 Owner on 03/24/2026Verified Service
2024 Ioniq5.
ICCU failure.
Loaner car provided.
Gas refund did not happen, contrary to promise.
So far, so good.
by Robert L. on 03/23/2026Verified Service
This was not the Hyundai service, it was the genesis dealer, 2 separate service centers. Geneisi of Columbia
by 2017 HYUNDAI SONATA SPORT/LIMITED Owner on 03/22/2026Verified Service
Very professional and knowledgeable. I did not have a long wait for a change. Todd always very professional. the guys from the back that took care of my care was very professional.
by Tyrell R. on 03/21/2026Verified Service
Everyone treats you good and transparent about everything. Also the coupons I've been sent in emails from Hyundai and the ones on their website are pretty amazing
by 2023 HYUNDAI PALISADE LIMITED Owner on 03/17/2026Verified Service
Vehicle was serviced and completed as promised. The work was done and recommendations were texted to me.
by 2025 HYUNDAI PALISADE SEL Owner on 03/13/2026Verified Service
The service was absolutely amazing I got my car back in a timely manner and the people were very nice and helpful.
by 2020 HYUNDAI SANTA FE SEL/SEL PLUS Owner on 03/01/2026Verified Service
I like the fact that They did not waste any of my time. They were fast and efficient. And everyone that I encounter was professional courteous and very respectful.
by 2023 HYUNDAI SANTA FE LIMITED Owner on 02/28/2026Verified Service
Dealership has multiple service entrances and a confusing layout, but once you find the right place the folks THERE are polite and helpful and do good work.
by 2025 HYUNDAI PALISADE CALLIGRAPHY/CALL Owner on 02/27/2026Verified Service
The young lady who helped me the day of my service was superior! She stayed in touch (4 hours) keeping me informed of progress and making sure I was comfortable. I aka observed her being kind to all of her customers.
by 2018 HYUNDAI SANTA FE SPORT Owner on 02/21/2026Verified Service
Does not have good phone etiquette.
Did not get a loaner car when they had my car for over a month.
Great work on recalls.
by 2025 HYUNDAI SANTA FE LIMITED Owner on 02/11/2026Verified Service
Great service. I was in and out in no time. It was easy making my appointment and appreciated being able to do online.
by 2024 HYUNDAI SANTA FE LIMITED Owner on 01/31/2026Verified Service
My issue was resolved at the time. Stay about three hours. I was told they would call later to resolve issue. Didn't happen had to call them. Now the going be resolved.
by 2024 HYUNDAI SANTA FE SEL Owner on 01/31/2026Verified Service
When I called about service recall
I was thinking the part that was needed came in. However I was told about a 2 hour wait. Ultimately was told the part had to be ordered and still waiting.
by Seneca H. on 01/20/2026Verified Shopper
I was in planning process of purchasing a specific vehicle. Let me just say even though vehicle I wanted is no longer available. Von was exceptional from beginning to end. He listen and he executed. I will definitely recommend this dealership.
by 2015 HYUNDAI SANTA FE SPORT Owner on 01/17/2026Verified Service
Matthew was very nice and did a good job explaining things to me. I just can't afford the Hyundai prices for their repairs.
by 2022 HYUNDAI TUCSON LIMITED Owner on 01/12/2026Verified Service
My car was promptly serviced. Tim was very helpful. I did find out that my favorite service person (Aundria) was no longer there, but Tim did a good job of helping me. Shuttle service was quick and efficient.
