by 2019 LEXUS RX 350 BASE/350 F SPORT Owner on 01/13/2025Verified Service
Malachi was a terrific service department person to work with. Very friendly, attentive, courteous, knowledgeable and professional. This was my first experience at Steven's Toyota and I would highly recommend their service department. I felt that the charges were reasonable and that the work was well done. Everything was done in a timely manner.
by Steven Toyota on 01/13/2025
We're delighted to hear that Malachi provided such a positive experience during your visit to Steven Toyota's service department. Thank you for recommending us and appreciating our team's efforts! We look forward to serving you again in the future.
by 2023 KIA SORENTO SX/SXP Owner on 07/22/2025Verified Service
I had lots of promises made to me when they scheduled my appointment, but apparently they were not true.
by 2025 TOYOTA COROLLA CROSS XLE Owner on 07/18/2025Verified Service
To much milling about about at at the service desk after my car was brought around. Only one customer was called before I was called and she came in after me.
by 2023 TOYOTA HIGHLANDER HYBRID XLE/HYB Owner on 07/09/2025Verified Service
Too much time waiting for status and the waiting for service to be performed. Also, bathroom out of order as well as beverage stations.
by Steven Toyota on 07/10/2025
We appreciate your feedback and apologize for any delays during your visit. We will discuss this feedback with our team at Steven Toyota, and if you would like to continue this conversation, please feel free to reach out. Thank you!
by 2016 TOYOTA RAV4 XLE Owner on 05/30/2025Verified Service
Very friendly staff and knowledgeable. Clean waiting area with refreshments available. Clean bathrooms. I waited for my vehicle and it didn't take a long long time. It was a pleasant experience. I will be going back.
by Steven Toyota on 05/30/2025
We're delighted to hear that you had a pleasant experience with our friendly and knowledgeable team at Steven Toyota. It's great to know you enjoyed the clean facilities and efficient service. We look forward to welcoming you back in the future!
by 2019 GMC SIERRA K1500 DENALI Owner on 04/12/2025Verified Service
Superior service, always goes above and beyond! Always satisfied with their services. The staff is very friendly and very helpful!
by Steven Toyota on 04/14/2025
We're delighted to hear that you consistently receive superior service from the team at Steven Toyota! It's great to know our friendly and helpful staff always meets your expectations. Thank you for sharing your experience with us!
by 2015 TOYOTA RAV4 XLE Owner on 03/14/2025Verified Service
the good takes a video of what all needs to be fixed or routine maintenance.
the bad you pay top dollar when you need repairs
by Steven Toyota on 03/14/2025
Thank you for sharing your feedback with us at Steven Toyota. We're glad to hear that our video updates are helpful, but we understand your concerns about repair costs. Your input is valuable as we strive to improve our services!
by 2019 GMC SIERRA K1500 DENALI Owner on 02/26/2025Verified Service
Fast, and efficient service. Even performed a break and rotor inspection and estimate without me having to ask. Great service, highly recommend!
by Steven Toyota on 02/26/2025
Thank you for recommending Steven Toyota! We're glad to hear that our team provided fast and efficient service, including the brake and rotor inspection. We appreciate your support!
by 2021 KIA SELTOS EX Owner on 02/25/2025Verified Service
The service was an annual state vehicle inspection. A mix up happened with setting up the appointment and they did not expect. Thankfully they worked with me to complete the work and I appreciate them doing so.
by Steven Toyota on 02/26/2025
We're glad to hear that our team at Steven Toyota was able to accommodate you despite the mix-up. Thank you for your patience and understanding, and we appreciate your feedback!
by 2019 KIA NIRO FE/LX Owner on 01/30/2025Verified Service
Nothing to add! Why a 25 character minimum?? Don't bother me with a survey again then!!!! A BIT PUSHY, don't you think!!
by Steven Toyota on 01/30/2025
Thank you for sharing your feedback with us at Steven Toyota. We apologize if the survey felt pushy, and we'll take this into consideration to improve our process. Your input is valuable, and we appreciate your understanding!
by 2019 GMC SIERRA K1500 DENALI Owner on 01/18/2025Verified Service
Went in for a full differential fluid exchange and transmission fluid flush and filter. All around great service.
by Steven Toyota on 01/18/2025
We're delighted to hear you received great service during your service visit at Steven Toyota. Thank you for choosing us, and we look forward to assisting with any future sales or services!
by 2024 KIA CARNIVAL LX Owner on 01/16/2025Verified Service
got us in on short notice of 1 day. Provided helpful insight about our electronic screen problem. Thank you
by Steven Toyota on 01/17/2025
We're glad to hear our team at Steven Toyota could assist you on short notice and provide helpful insight into your electronic screen issue. Thank you for choosing us, and we're here if you need anything else!
by 2012 KIA SORENTO EX Owner on 01/07/2025Verified Service
They got me in early and got my service taken care of quickly and efficiently. They also sent me the link to pay so I just had to grab my keys and go.
by Steven Toyota on 01/07/2025
We're delighted to hear that your service experience was quick and efficient at Steven Toyota! It's great to know the payment process made things even more convenient for you. Safe travels with your Kia Sorento EX!
by 2021 TOYOTA AVALON XSE Owner on 12/07/2024Verified Service
The car was serviced on the appointment time as scheduled. Everyone was pleasant and knowledgeable. The popcorn was yummy!
by Steven Toyota on 12/09/2024
We're delighted to hear that your service appointment went smoothly and you enjoyed the popcorn at Steven Toyota! Our team always aims to provide a pleasant experience. Thanks for sharing your feedback!
by 2015 TOYOTA RAV4 XLE Owner on 10/31/2024Verified Service
labor and repairs are expensive but they took a video of everything and provide a 12 month warranty on all parts and labor so that gave me the reassurance i needed
by Steven Toyota on 10/31/2024
Thank you for choosing Steven Toyota! We're glad to hear that the video and 12-month warranty provided reassurance during your visit. We understand repairs can be costly, but we aim to offer transparency and peace of mind with our services. Please let us know if you have any questions we answer!
by 2024 TOYOTA GRAND HIGHLANDER XLE/LIMI Owner on 08/26/2024Verified Service
I am recovering from a fractured hip in a rehab facility. My wife Cindy got a low tire pressure warning and Steven Toyota squeezed her into their schedule. I won't forget Steven's kindness! Robert Kenney
by Steven Toyota on 08/26/2024
We're so glad to hear that our team at Steven Toyota could assist Cindy during a challenging time. Thank you for sharing your experience, and we wish you a speedy recovery!
by Dorothy M. on 08/24/2024Verified Service
My car had a dead battery. Service found the cause was a faulty generator. Both battery and generator were replaced in a timely manner.
All personal were courteous and professional.
by Steven Toyota on 08/25/2024
Dorothy, we're glad to hear our Steven Toyota service team took care of your battery and generator issues promptly and professionally. Thanks for the positive feedback!
by 2015 TOYOTA VENZA LE/XLE/LIMITED Owner on 07/27/2025Verified Service
Liked video as technician was liking over car, and updates received while work was being done.
by Steven Toyota on 07/28/2025
It was our pleasure to assist you and keep you updated throughout the process. Thank you from all of us here at Honda of Steven Toyota!
by Gregory B. on 07/22/2025Verified Service
Superb job. Thanksmmmmmmmmm
by Steven Toyota on 07/22/2025
Gregory, thank you for sharing your support of Steven Toyota!
by 2024 TOYOTA VENZA LE/XLE/LIMITED/NIGH Owner on 07/17/2025Verified Service
Efficient service. Friendly staff.
by Steven Toyota on 07/17/2025
Thanks for recognizing our commitment to excellence at Steven Toyota! Our team wishes you smooth, safe miles ahead.
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Service Information
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104 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Steven Toyota specializes in these services, in addition to many others.
Brake Service
Emissions Inspection
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Steven Toyota specializes in these makes, in addition to many others.
What do verified customers think about Steven Toyota in Harrisonburg, VA? Verified customers who visit Steven Toyota in Harrisonburg, VA rate this business 4.7 out of 5 stars, with 151 reviews. 104 customers favorited this location.How can I contact Steven Toyota in Harrisonburg, VA? To reach the sales team at Steven Toyota in Harrisonburg, VA, call (540) 434-1400. To reach the service department, call (540) 434-1400How can I schedule a service appointment with Steven Toyota in Harrisonburg, VA? You can schedule a service appointment at Steven Toyota in Harrisonburg, VA through CARFAX.Does Steven Toyota in Harrisonburg, VA have a service center? Yes, Steven Toyota in Harrisonburg, VA does have a service center. You can contact the service department at (540) 434-1400.
