Car had some issues salesperson was friendly. They did not seem willing to address the issues with the car but did seem ready to negotiate on price.
by Steven Nissan on 10/30/2026
Thank you for your feedback! We're glad to hear our salesperson was friendly. We take customer concerns seriously and will work on improving our communication about vehicle issues. Your input helps us enhance our service. We hope to assist you better in the future!
by 2021 NISSAN ROGUE SV Owner on 10/22/2026Verified Service
I liked that I was able to get an appointment the same day. I like the customer waiting area and the TV that is provided. I would like to see some more/updated reading material in the waiting area for those of us who are not glued to our phones.
by Steven Nissan on 10/23/2026
Thank you for your feedback! We're thrilled to hear you enjoyed our same-day appointment service and the waiting area amenities. We appreciate your suggestion about updating the reading material and will definitely look into it. We hope to see you again soon!
by 2022 NISSAN FRONTIER S/SV/PRO-4X Owner on 08/19/2026Verified Service
the service was performed in a timely manner. Will did an excellent
job of keeping me informed of the service. Will was very professional and
friendly.
by Steven Nissan on 08/20/2026
Thank you so much for your positive feedback! We are thrilled to hear that you were satisfied with our timely and professional service. We always strive to keep our customers informed and provide excellent customer service. We look forward to serving you again in the future.
by 2013 BUICK VERANO Owner on 03/25/2026Verified Service
Kody, one of the service advisors is excellent. Always friendly and professional. Great service. No complaints.
by Steven Nissan on 03/30/2026
Thank you for your kind words about Kody! We are so happy to hear that he provided excellent and friendly service. We strive to make sure all our customers receive top-notch service from our team. We truly appreciate your feedback and hope to see you again soon!
by 2019 MITSUBISHI MIRAGE LE/GT Owner on 03/13/2026Verified Service
My favorite and the best dealer / service shop in town. Great customer service and they always have amazing deals.
by Steven Nissan on 03/18/2026
'Thank you for choosing us as your preferred dealer and service shop! Our team works hard to provide top-notch customer service and great deals. We look forward to serving you again soon!'
by 2023 NISSAN PATHFINDER SL Owner on 01/18/2026Verified Service
They were able to help us quickly and set a service date within 2 days. Fixed the car and we are back on the road
by Steven Nissan on 01/19/2026
Thank you for your kind review! We are thrilled to hear that our team was able to efficiently assist you and get you back on the road. We value your business and look forward to helping you again in the future. Drive safely!
by Catherine R. on 12/29/2024Verified Shopper
Manager was an a** ****. He was rude, unprofessional, brushed me off to go chase another customer. He basically jerked the sale from me and the salesman to go work with someone that he assumed would pay full price.
Thank you. But I do not feel that anything will be done.
by Steven Nissan on 12/30/2024
Hi Catherine! We are sorry to hear that your visit was anything less of satisfactory, we do not have any records of your visit with us. Please give us a call at 540-564-1111 to discuss further and see what we can do to make things right.
by James N. on 09/02/2024Verified Purchase
Several items in listing were incorrect. No navigation or CD player. They promised to get us a second key fob, but have not yet delivered. Car not well cleaned. Bad smell still in car, will have to have it professionally cleaned. Follow up customer service has been poor.
by Steven Nissan on 09/03/2024
James N., we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (540) 564-1111 when you have a chance. Thank you, and we look forward to hearing from you.
by Stephanie H. on 04/15/2024Verified Service
William and his manger had me and my husband approved in and out paper work printed ready to sign.The car was up front ready waiting on us cleaned and gas up ready to go. And we left his ID there by accident they took care of it and sending it to us since we had to drive 2 hours up.
by Steven Nissan on 04/17/2024
Hi Stephanie H., thank you for taking the time to leave a review for us at Steven Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2024 NISSAN PATHFINDER PLATINUM Owner on 11/10/2026Verified Service
Good service, knowledgeable staff and techs.
by Steven Nissan on 11/11/2026
Thank you for your kind words! We're thrilled to hear that you had a great experience with our knowledgeable staff and techs. We strive to provide excellent service and appreciate your support. We look forward to serving you again soon!
by Marsia J. on 10/26/2026Verified Service
The service team is amazing and very knowledgeable
by Steven Nissan on 10/27/2026
Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. Their knowledge and dedication are what set us apart. We appreciate your support and look forward to serving you again soon!
by Marsia J. on 10/26/2026Verified Service
The service team is great and very knowledgeable.
by Steven Nissan on 10/27/2026
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. Their knowledge and dedication are what set us apart. We look forward to serving you again soon!
by 2016 INFINITI Q70L 3.7 Owner on 10/20/2026Verified Service
Always helpful and straightforward
by Steven Nissan on 10/21/2026
Thank you for your kind words! We're thrilled to hear that you find our team helpful and straightforward. Your satisfaction is our top priority, and we look forward to serving you again soon!
by James D. on 09/28/2026Verified Shopper
Car sold before I made it there . So am still looking online for one .
by Steven Nissan on 09/29/2026
We can find you the right vehicle with over 200 vehicles on on our lot! Give us a call anytime!
by 2023 NISSAN ROGUE SV Owner on 09/23/2026Verified Service
Great service kept me updated on my car.
by Steven Nissan on 09/24/2026
Thank you for your kind words! We take pride in providing exceptional service and keeping our customers informed. We appreciate your business and hope to see you again. #customerfirst #greatservice
by 2019 MITSUBISHI MIRAGE LE/GT Owner on 09/17/2026Verified Service
Always the best place to stop by. Excellent customer service.
by 2022 NISSAN FRONTIER S/SV/PRO-4X Owner on 07/26/2026Verified Service
Great people, great service, great facilities
by Steven Nissan on 07/27/2026
Thank you so much for the kind words! We strive to provide exceptional service and are glad you enjoyed our facilities. We hope to see you again soon! #CustomerSatisfaction #GreatService #QualityFacilities
by 2018 VOLKSWAGEN PASSAT SE Owner on 06/03/2026Verified Service
Top tier customer service, fast service.
by Steven Nissan on 06/05/2026
Thank you for your kind words! Delivering fast and top-tier customer service is our priority. We are glad to hear that you had a great experience with us. Cheers to many more! #CustomerSatisfaction #FastService
by 2024 NISSAN FRONTIER S/SV/PRO-4X/SL Owner on 05/30/2026Verified Service
Didn't have to wait long. I was pleased with the service
by Steven Nissan on 06/01/2026
Thank you for your kind review! Our team at [Business Name] is dedicated to providing efficient and top-notch service. We appreciate your support and strive to make every visit enjoyable for our valued customers. See you again soon!
by 2023 NISSAN PATHFINDER SL Owner on 05/27/2026Verified Service
The guy who helped with my service was fantastic
by Steven Nissan on 06/01/2026
Thank you for your kind words! We're so glad our team member provided fantastic service. We'll make sure to pass along your positive feedback to them. We appreciate your business and hope to see you again soon!
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Service Information
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12 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Steven Nissan specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Steven Nissan specializes in these makes, in addition to many others.
What do verified customers think about Steven Nissan in Harrisonburg, VA?
Verified customers who visit Steven Nissan in Harrisonburg, VA rate this business 4.3 out of 5 stars, with 59 reviews. 12 customers favorited this location.
How can I contact Steven Nissan in Harrisonburg, VA?
To reach the sales team at Steven Nissan in Harrisonburg, VA, call (540) 307-2991. To reach the service department, call (540) 564-1111
How can I schedule a service appointment with Steven Nissan in Harrisonburg, VA?
