There was no room for negotiation. I asked if there was, they said no. I wasn't going to lowball them, just a reasonable offer. I never got a chance to make the offer. After three weeks the car is still there.
by Mina Tadross on 04/27/2026
Thank you for your feedback, Mike. We're sorry to hear your experience felt frustrating. We always aim to price our vehicles fairly based on market value, condition, and demand, which means there may not always be room for negotiation. That said, we never want anyone to feel dismissed or unheard. We appreciate you taking the time to share your perspective, and we'll use it to improve how we communicate with future customers.
by Gabriel E. on 11/18/2020Verified Purchase
The owner of St. Mina Auto Sales delivered this vehicle to a place of my choosing and bought me a cup of coffee! We completed the required documentation over delightful macaron and coffee...could I have asked for better service? No...and a great deal!
by Kristin K. on 09/03/2020Verified Purchase
Very honest, easy experience. I've never purchased a car from a used car dealer before, so I was a little wary. Had done all my homework and so knew that what they offered for financing and the price of the car were legitimate. I had the truck checked out within a day of purchase and its fine . I can't recommend them highly enough and will go back in the future
by Rhonda H. on 07/03/2019Verified Shopper
Felix at St. Mina Auto Sales was very kind, responsive and friendly. I couldn't qualify for a loan through a credit union so, I didn't buy a car from him. The only thing that kept me from giving St. Mina a 5 star rating was that Felix didn't offer to help me secure financing through his dealership. Very disappointing.
by Anthony C. on 02/25/2019Verified Shopper
I went and I spoke to the sales rep by the name of the Felix he referred me to the finance manager I got a purchase order cuz I wanted to finance the car myself a few days later I went back to see if they would Finance me and the finance manager was rude he didn't want to listen that I didn't have a down payment but I had excellent credit he said no we need a down payment don't even bother checking my credit score and turns me down
by Diane C. on 12/02/2018Verified Shopper
yes alex returned my email and asked my husband to come in, my husband explained to alex that he wanted to use our car as down payment and alex said it was ok so my husband drove all the way to montclair so we submitted an application online so far we have't heard a word back from him
by Kim G. on 06/05/2026Verified Shopper
Pending transaction, I have not received any information regarding financial services
by Mina Tadross on 06/06/2026
Hi Kim, thank you for reaching out to us. We offer flexible lender financing. Please reach out to us at by phone at 949-290-4499 or email us at sales@stmauto.com so we can discuss your options.
Best regards,
Mina Tadross
General Manager
St. Mina Auto Sales
by Patrick T. on 05/14/2026Verified Shopper
Okay, good communication. Valuable information, facts regarding trade in value
by Mark M. on 04/18/2026Verified Shopper
I asked about a detail on the car I was interested in and the dealership answered right away!
by Jerry I. on 03/20/2026Verified Purchase
It was a no pressure sale I went in bought the truck and left .
by Donald H. on 03/08/2026Verified Shopper
Price is too high! Ridiculous asking price for a vehicle that is 20 years old
by Mina Tadross on 03/09/2026
Thank you for your feedback, Donald. While the vehicle may be 20 years old, pricing is based on condition, mileage, service history, and market demandnot just age. Many well-maintained vehicles, especially desirable models, hold strong value over time.
In this case, the one-owner Toyota Sequoia was exceptionally well kept and was ultimately purchased by a very happy customer who recognized the value of the vehicle.
At St. Mina Auto Sales we specialize in carefully selected vehicles that are clean, well-maintained, and honestly represented. We always encourage buyers to compare condition and history rather than judging a vehicle by age alone.
We appreciate you taking the time to share your opinion.
by Elaine M. on 02/23/2026Verified Shopper
Dealer was very responsive to my email request for additional information on the car.
by John S. on 06/27/2025Verified Shopper
Just another lousy car buying experience from a company who just isn't interested in being honest or upfront. Don't take my word for it. Go for yourself and be disappointed in person.
by Mina Tadross on 07/01/2025
Hello John,
I'm sorry to hear about your dissatisfaction. We take customer feedback seriously and always strive to provide a transparent and professional experience.
According to our records, our only interaction was an email inquiry regarding the truck's price, to which we responded that the price was firm. We didn't have the opportunity to meet or speak further.
If you have any other concerns or if there's something more we can do, please feel free to contact me directly. -Mina
by Shweta G. on 07/24/2024Verified Shopper
I didn't purchase the car as it didn't fit our price range and the seller was not able to provide a good deal.
by Mina T on 07/25/2024
Hi Shweta,
Thanks for your review. I'm sorry we couldn't make a deal. For the past 24 years in business we found it best to put our best prices up front to save our customers the hassle and haggle. Our online prices are true, fair and final. We do not have any hidden accessories or weird mark ups or surprises, the price you see is what you pay plus the normal government and doc fees. Thank you for giving us the opportunity to serve you and hope you give us another shot to earn your business in the future.
Respectfully,
Mina Tadross
General manager
St. Mina Auto Sales
by Bob R. on 06/20/2023Verified Purchase
Had a good experience with this dealer. Salesperson was pleasant. Sales manager was pleasant and informative. Auto had a few minor flaws. I requested a discount and the dealer approved it!
by 2001 MAZDA MX-5 MIATA/LS Shopper on 03/24/2022Verified Shopper
Yes, the car was sold, they did have others but I was looking for a stick shift. Very quick response from the start and very helpful but just didnt have what I was looking for any longer. Five star service from the start!
by Dennis A. on 11/12/2020Verified Shopper
They respond immediately and answer questions without any runaround. I haven't purchased from them yet but I hope to do so soon.
by Sean H. on 11/02/2019Verified Shopper
Perfect they had exactly what I wanted and offered a very fair price and interested rate in financing
by Ted K. on 10/08/2019Verified Shopper
No problem , couldn't come to agreement on a price ( yet ) but they were low key and appeared to be honest folks
by Michael M S. on 06/11/2019Verified Shopper
Responded to their initial contact email from my inquiry. Also completed a credit app on their webpage. No return call. No receipt of credit app. Just poor service, and a poor experience.
