by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 07/26/2025Verified Service
Great customer service, got in quick and out quick!
by Craig Fruin on 10/27/2025
Love hearing that! We know your time is valuable, so it's awesome to hear our team was able to get you in and out quickly while still delivering great service. That's exactly the experience we want for every guest who visits us.
Thanks for choosing Spokane Hyundai we truly appreciate you!
Warm regards,
Team Spokane Hyundai
Craig Fruin, General Manager
cfruin@spokanehyundai.net
509-944-3610
by 2015 HYUNDAI SANTA FE SPORT Owner on 06/07/2025Verified Service
The Service was done in a timely manner and the guys were professional. However I highlighted that they was a screw stuck on my license plate which they failed to remove and no recommendation was given on any other service provider that could help me. the Screw is still stuck.
Secondly the Brake discs where resurfaced and new brakes were installed but there is still a squeaking sound on the brakes
Thirdly the oil level on my dip stick is way above the Full line which has got me concerned after the oil chance.
by 2013 HYUNDAI TUCSON GLS/LTD Owner on 06/06/2025Verified Service
Listened & helpful & efficient
by Craig Fruin on 10/27/2025
Thank you so much for the wonderful feedback! We're glad to hear our team took the time to listen and provide helpful, efficient service that's exactly the kind of experience we strive to deliver for every guest.
We truly appreciate you choosing Spokane Hyundai and look forward to helping you again down the road.
All our best,
Team Spokane Hyundai
Craig Fruin, General Manager
cfruin@spokanehyundai.net
509-944-3610
by 2023 HYUNDAI SONATA HYBRID/LIMITED Owner on 05/14/2025Verified Service
Excellent service all around.
by Craig Fruin on 05/15/2025
Thank you so much for the 5-star review!
"Excellent service all around" is exactly what we love to hearand exactly what our team aims to deliver every single time. We're grateful you chose us to care for your vehicle and truly appreciate you taking the time to share your experience.
Big thanks from all of us at Team Spokane Hyundai!
Craig Fruin, General Manager
cfruin@spokanehyundai.net | 509-944-3610
by 2019 HYUNDAI SANTA FE SE Owner on 02/13/2025Verified Service
Nice new facility. Polite folks. Still no concrete answer as to why my left front caliper is activated while the other three are not. I remain concerned about this braking issue.
by Team Spokane Hyundai on 04/10/2025
Thanks so much for the honest feedbackwe truly appreciate you taking the time to share your experience.
We're glad you liked our new facility and that the team treated you well, but we definitely hear your concern about the brake issue. That's not something we take lightly. If you're still feeling unsure, we'd love the chance to dig deeper and get you the clarity you deserve.
Please don't hesitate to reach out directlywe want to make this right for you.
Thanks again from all of us at Team Spokane Hyundai.
Craig Fruin, General Manager
cfruin@spokanehyundai.net
509-944-3610
by 2020 HYUNDAI TUCSON LIMITED/SEL/SPORT/ Owner on 01/31/2025Verified Service
They did a great job. Checked filters and determined I didn't need them changed yet. I appreciated this.
by Craig Fruin on 05/15/2025
Thank you so much for the great review!
We're glad to hear our team took care of you with honesty and transparencythat's how we believe service should always be. Letting you know those filters were still good to go is just part of doing right by our guests, and we're thrilled you appreciated it.
Thanks again from all of us at Team Spokane Hyundai!
Craig Fruin, General Manager
cfruin@spokanehyundai.net | 509-944-3610
by 2013 RAM 1500 SPORT Owner on 01/03/2025Verified Service
I've taken my vehicles to Hyundai's service department for years. They're professional, honest, and have always provided me great service.
by Craig Fruin on 05/15/2025
Thank you so much for your loyalty and this fantastic review!
It means the world to us that you've trusted our service department for years. Hearing words like professional, honest, and consistently great service is the highest compliment we could hope for. Our team works hard to earn that trust every visit, and we're so grateful to have you as part of the Spokane Hyundai family.
Thanks again from all of uslooking forward to many more years of taking care of your vehicles!
Craig Fruin, General Manager
cfruin@spokanehyundai.net | 509-944-3610
by 2017 HYUNDAI ELANTRA SPORT Owner on 12/29/2024Verified Service
Spokane Hyundai always take care of my baby. (car) I trust no one else with my car. And, they're always honest!!
by Craig Fruin on 05/15/2025
Now that's loveand we're here for it!
Thank you so much for the amazing review. It means everything to know you trust us to take care of your baby (we totally get itcars are family!). Honesty and care are what we're all about, and we're honored to be your go-to team.
Thanks for riding with usalways!
Much appreciation from all of us at Team Spokane Hyundai,
Craig Fruin, General Manager
cfruin@spokanehyundai.net | 509-944-3610
by 2013 HYUNDAI ELANTRA GLS/LIMITED Owner on 08/18/2024Verified Service
Quality service turnaround. Two years ago, I would have given one star. This time, I was taken care of as if I was their number one customer.
by Craig Fruin on 05/15/2025
Wowwhat a powerful review. Thank you so much for giving us another shot and for sharing your experience.
Hearing that your last visit felt like a true turnaroundand that you were treated like our #1 customermeans everything to us. That's the level of care we strive for, every single time, and we're incredibly grateful for the opportunity to earn back your trust.
Thanks again for coming back and for being part of the Spokane Hyundai family.
Craig Fruin, General Manager
cfruin@spokanehyundai.net | 509-944-3610
by 2019 HYUNDAI VELOSTER TURBO/R-SPEC/ULT Owner on 01/26/2024Verified Service
Love going here. These guys know who I am every time I pull in when I have to pull in. They know my name. They know my vehicle whether it's been six months or a year. Great guys thanks Steve
by Craig Fruin on 05/15/2025
This is what it's all aboutthank you so much!
We're incredibly grateful to have earned your trust, and the fact that our team (especially Steve!) knows you and your vehicle by heart just puts a big ol' smile on our faces. Whether it's been six months or a year, you're always part of the family when you roll in.
Thanks again for the lovewe'll be here whenever you need us!
Much appreciation from Team Spokane Hyundai,
Craig Fruin, General Manager
cfruin@spokanehyundai.net | 509-944-3610
by 2013 HYUNDAI SANTA FE SPORT Owner on 09/01/2023Verified Service
appointment scheduled on time, work completed on time, when asked some questions of the technicin who signed us in for the appointment and signed us out when completed, his answers were very thorough and concise. Excellent response.
by Craig Fruin on 05/15/2025
Thank you so much for the detailed and thoughtful review!
We're thrilled to hear everything ran right on schedule and that our technician provided clear, thorough answers to your questionsthat kind of communication and care is exactly what we strive for. It's great to know the entire process felt smooth and professional from start to finish.
We truly appreciate you choosing Spokane Hyundai and look forward to your next visit!
All our best from Team Spokane Hyundai,
Craig Fruin, General Manager
cfruin@spokanehyundai.net | 509-944-3610
by 2014 HYUNDAI SANTA FE SPORT Owner on 07/22/2023Verified Service
The staff was very friendly and helpful. I will definitely use them in the future if I need work done on my Santa Fe.
by Craig Fruin on 05/15/2025
Thank you so much for the kind words!
We're thrilled to hear our team made a great impression and that your Santa Fe is in good hands with us. Knowing you'll be back if it ever needs work again? That's the highest compliment we could ask for!
Thanks again from your friends at Team Spokane Hyundai,
Craig Fruin, General Manager
cfruin@spokanehyundai.net | 509-944-3610
by 2020 HYUNDAI PALISADE SEL Owner on 05/10/2022Verified Service
Chris and his staff here are always professional & thorough. They even arranged transportation for me when I learned my vehicle was due for more extensive service.
by 2013 RAM 1500 SPORT Owner on 03/20/2022Verified Service
The service department team were incredibly helpful and Im very happy with the services they provided. They will be my shop from here on out.
by 2015 HYUNDAI SONATA SPORT/LIMITED Owner on 12/26/2021Verified Service
I was very happy with the service I received at Spokane Hyundai. Staff was pleasant and my car was ready when promised.
by 2018 KIA SOUL PLUS Owner on 06/28/2021Verified Service
Very friendly, prompt & professional, nice environment for waiting. Very timely visit. They even went over the inspection paperwork with me. Love the "Buy 2, Get 1 Free" with no expiration!! Highly recommend =) A+++
by 2019 HYUNDAI TUCSON LIMITED/SEL/SPORT/ Owner on 11/19/2020Verified Service
Spokane Hyundai Service Department is always top notch. Their scheduling is easy and they are prompt. Service is done timely.
by 2015 HYUNDAI SONATA ECO/SE Owner on 11/16/2020Verified Service
As usual the service at Spokane Hyundai is top notch. Always within the estimated time estimate. It is a pleasure to do business with them.
by 2013 HYUNDAI SANTA FE SPORT Owner on 08/21/2020Verified Service
I have always had great experiences at the Spokane Valley Hyundai shop! Quick service, friendly and honest staff, and quality work.
by 2013 HYUNDAI SANTA FE SPORT Owner on 04/27/2020Verified Service
I've been going to Spokane Hyundai for regular oil changes for the past two years. Their service is always excellent, quick, and they do a thorough job examining my vehicle every time.
