by 2010 HONDA ACCORD EX-L Owner on 02/17/2023Verified Service
Excellent service! I appreciate the courteous and professional service that I received.
by 2020 HONDA ACCORD SPORT Owner on 02/17/2023Verified Service
It was a really good experience.
Highly recommend it.
by 2021 HONDA HR-V SPORT Shopper on 02/16/2023Verified Purchase
The Sales Person, Ms. Charlena Davenport, was excellent, professional, and courteous.
by 2010 HONDA FIT SPORT Owner on 02/16/2023Verified Service
It was fine. They did the warranty work as they said they would would only did the right axle and not the left. I'm hearing a little noise from the left but the car does have $150,000 miles on it so there you go. They did the usual attempt to upsell or they tell you you need a bunch of stuff you don't really need. In this case tires brakes and alignment. You can look at the tires and see there's another 20,000 miles on them. No cups or uneven wear. I've had to check brakes check twice in the past 6 months and everyone says they're fine. The last time was a month ago had a highly rated local mechanic who had no incentive to not do the work other than being honest. But as I said typical. Which is why I never go to the dealer but had to in this case because of the warranty situation
by 2022 HONDA ACCORD SPORT Shopper on 02/15/2023Verified Purchase
Lack of transparency when dealing with the financial aspects
by Scott Goodstein on 02/23/2023
I am sorry to hear about your experience and I would like to discuss it further with you. Please reach out to me SGoodstein@hudsonauto.com
by 2021 TOYOTA TUNDRA CREWMAX SR5/CREWMA Shopper on 02/15/2023Verified Purchase
Southpoint Honda is the best dealership. Very professional , and great cars
by 2022 HONDA ACCORD SPORT SE Shopper on 02/15/2023Verified Purchase
Salesperson I had for me and my son was great. Clean environment, great service.
by 2017 HONDA CIVIC EX Owner on 02/07/2023Verified Service
quick. reasonable charge. nice service. dog friendly
by 2019 HONDA CR-V LX Owner on 02/07/2023Verified Service
Good service. Going here for a long time. Owner recently changed.
by 2015 HONDA ACCORD EX-L Owner on 01/26/2023Verified Service
The actual service was fine but I waited almost two hours for an oil change.
by Erin M. on 01/23/2023Verified Service
The water doctor found the leak and fixed it. Very happy with the outcome.
by 2012 HONDA PILOT EXLN Owner on 01/19/2023Verified Service
Everyone treated me like I was important. They were very prompt and efficient
by 2020 HONDA PILOT EXL Owner on 01/17/2023Verified Service
Total bait and switch - went there because they had sent me an email stating 59.00 for two oil changes. When I got there they told me they would only honor the 59.00 for one as they were under new ownership. On top of that charged me 40.00 for a tire rotation and asked them to re- calibrate my front cruise control sensor. They told me 179.00 to do any diagnostic work and then came back and told me the sensor was fine - which it still is not. They then told me I needed to change brake fluid and since I was already in for 179 asked if I could put that towards the charge for the brake fluid. They reluctantly agreed and the total charge for the brake fluid was 205. I ended up walking out of there paying over 300 for an oil change, brake fluid change and a tire rotation. And they never fixed the problem I asked them to. I will never return and while I live my Pilot the dealership and their service department is a sham.
by Scott Goodstein on 02/23/2023
I am sorry to hear about this and would like to discuss it with you. Please feel free to reach out to me SGoodstein@hudsonauto.com
