by 2021 CHEVROLET EQUINOX LT Owner on 06/07/2025Verified Service
My advisor Jerry B. pointed out what was needed for better performance of my car the work that he did along with his co-workers was outstanding they got my car back on the road right away The service was excellent My wait time was excellent. There were no dislikes.
by 2023 CHEVROLET TRAILBLAZER LT Owner on 01/28/2025Verified Service
Always an easy experience getting car serviced here. They recommend some additional services like every dealer does but are not pushy at all...more like they make you aware of what could be needed at some future date which is appreciated. Fair prices for basic services needed so far and are very nice to deal with.
by Kendall on 04/03/2025
Thank you so much for your 5-star rating! We truly appreciate your business and support. We look forward to servicing your vehicle in the future. Have a wonderful day!
by 2024 CHEVROLET SILVERADO K1500 CUSTOM Owner on 10/02/2024Verified Service
Excellent service staff is very friendly. I was only there for a software update. My appointment was until Monday but I dropped my truck on Friday mornig. They offered me a ride home (without me asking) but I had a family member waiting for me. They were able to do the software update ahead of time that same Friday afternoon almost at closing but way ahead of schedule. Very thankful to have my truck back.
by Kendall on 04/03/2025
Thank you for sharing your experience! We're glad to hear you had a solid experience with us on a Saturday afternoon and that you chose to buy from our dealership. We appreciate your business and look forward to serving you again
by 2013 CHEVROLET TAHOE LTZ Owner on 01/23/2024Verified Service
The service advisor kept me informed on where they were with the car. But I didn't like it that it took 4 days to look at the vehicle and the warranty wouldn't cover the rental. The reason I brought the vehicle to the dealership was due to a failed part they installed just this past summer.
by Melissa Eveline on 02/23/2024
Hi, thanks for your feedback we want to always do our best to make sure our customers are Completely Satisfied. If you have any additional questions or concerns, please do not hesitate to contact our Service manage Mike Adamski at 704-927-9522.
Sincerely,
Melissa Eveline
South Charlotte Chevrolet
by 2017 CHEVROLET EQUINOX LT Owner on 01/15/2024Verified Service
I am from Winston but my car broke down in Charlotte. I had my car towed here. I returned to Winston but I received updates everyday until my car was repaired. It took about week as I had to replace my transmission. I appreciate Hugens and South Charlotte Chevrolet's help in this situation.
by Melissa Eveline on 01/15/2024
Hello, thanks for the kind words regarding your experience with us. If you're ever in the area again and need us, please do not hesitate to reach out.
Sincerely,
Melissa Eveline
South Charlotte Chevrolet
by 2018 CHEVROLET K1500 SUBURBAN LT Owner on 12/18/2023Verified Service
They mechanics were knowledgeable, professional, and helpful. They explained all my options and I felt very comfortable with the plan we chose. They worked efficiently and had my car ready in 24 hours. I have been very please with their service and I will defiantly make the drive back to South Charlotte Chevrolet next time my Suburban needs service or repair.
by Melissa Eveline on 01/15/2024
Hello, thanks for the positive review.
Sincerely,
Melissa Eveline
South Charlotte Chevrolet
by 2021 CHEVROLET EQUINOX LT Owner on 12/03/2023Verified Service
Oil change, tire rotation, and the recall on child restraint seat belts all taken care of in a short amount of time. Unfortunately, the technician failed to employ the usual paper floor mat and I noticed some small stones on the floor driver's side. I had just cleaned the interior of the car a few days previously.
by Melissa Eveline on 12/13/2023
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 704-927-9543 to discuss your concerns, as your satisfaction is of utmost importance to us.
Sincerely,
Melissa Eveline
South Charlotte Chevrolet
by 2017 CHEVROLET TRAX LS Owner on 06/03/2023Verified Service
It was the worst never return there for no other service. Every time come always say need brake work needed. I have proof where just change all brakes. Dont even talk about the other matters its the worst. Did not ask for tires be rotated, and that was done. I never asked for that to be done just an old change.
by Melissa Eveline on 06/12/2023
Hello, we are sorry to hear that your recent experience with was not positive. Please give our Customer relations manager, Melissa Eveline a call at 704-927-9543.
Sincerely,
Melissa Eveline
South Charlotte Chevrolet
by 2016 CHEVROLET TRAX 1LT Owner on 10/24/2022Verified Service
They did not do what they were supposed to do I asked for a oil change and that was not done the socket in my car was not fixed when I went to go pick up my truck a little after 24 hours the tire pressure on all four tires was extremely low I received a alert on my Chevrolet app to put air in my tires
Now I know that they know that tire pressure decreases when the weather gets cold
by Melissa Eveline on 11/21/2022
Hello, we are sorry to hear that you were not Completely Satisfied with your recent service visit. If you have any additional questions or concerns, please do not hesitate to reach out to us.
Sincerely,
Melissa Eveline
South Charlotte Chevrolet
by 2021 CHEVROLET EQUINOX PREMIER Owner on 06/20/2021Verified Service
The stop, start feature on the Equinox isn't working with only 3,366 miles on the Vehicle. The vehicle was kept overnight, and returned to me the next day. The Chevrolet dealer indicating that the feature worked for them. I called them back to let them know it's not working.
by Melissa Eveline on 04/13/2022
Hello, thank you for taking the time to send this review regarding our Equinox. Please give us a call if we can assist you further with this matter.
Sincerely,
Melissa Eveline
South Charlotte Chevrolet
by 2016 CHEVROLET MALIBU LS Owner on 08/14/2020Verified Service
Service was fast and on time as discussed. Staff were all friendly and professional as always. I will say social distancing needs more attention as per the CDC guidelines for safety health practices. Overall, I enjoy having my car serviced at this location for convenience and remarkable customer service.
by Kendall on 04/03/2025
Thank you so much for your 5-star rating! We truly appreciate your business and support. We look forward to servicing your vehicle in the future. Have a wonderful day!
by 2018 CHEVROLET COLORADO ZR2 Owner on 10/11/2019Verified Service
Service contact Ken was great in understanding and documenting my issue with the check engine light. Dropped the vehicle off and picked it up several days later. Clear and Technical explanation was given for the P0483 error.
I would recommend this dealership's service department.
by Kendall on 04/03/2025
Thank you so much for your 5-star rating! We truly appreciate your business and support. We look forward to servicing your vehicle in the future. Have a wonderful day!
by 2009 CHEVROLET K1500 SUBURBAN LTZ Owner on 05/09/2019Verified Service
I no longer will take my 2009 Chevrolet Suburban to this dealership. They quoted me an exorbitant price for front pads and a brake flush service. I have used them for the past two years however they would not deal with me for a lower service cost. I went to the Firestone Arboretum and had a great experience and they resurfaced my rotors, did the brake flush and gave me lifetime brake pads. I am done with high price dealerships.
by Kendall on 04/03/2025
Thank you for your feedback. We sincerely apologize that we didn't provide a 5-star experience during your visit. Your comments are incredibly valuable to us, and we've made significant improvements based on your feedback. We would love another opportunity to provide you with the exceptional service you deserve and exceed your expectations. We look forward to serving you again soon!
by 2013 CHEVROLET CRUZE LT Owner on 09/24/2018Verified Service
HORRIBLE SERVICE. THE DEALERSHIP HAD MY CAR FOR 2 WEEKS AND OVER HEATING ISSUE WAS NOT FIXED. I HAD TO WAIT 4 DAYS UNTIL OFFERED A SERVICE VEHICLE. I DO NOT RECCOMMEND THIS DEALERSHIP FOR CAR SERVICE. SERVICE MANAGER AND WORKERS ARE NOT GOOD COMMUNICATORS. IM CURRENTLY STILL WAITING ON A REFUND FOR A TOWING EXPENSE THAT HAPPENED A MONTH AGO. SLOPPY SERVICE.
by Kendall on 04/03/2025
Thank you for your feedback. We sincerely apologize that we didn't provide a 5-star experience during your visit. Your comments are incredibly valuable to us, and we've made significant improvements based on your feedback. We would love another opportunity to provide you with the exceptional service you deserve and exceed your expectations. We look forward to serving you again soon!
by 2019 CHEVROLET IMPALA LT Owner on 09/04/2026Verified Service
thorough service. upfront with the pricing. relatively quick
by 2015 CHEVROLET EXPRESS G3500 LT Owner on 09/03/2026Verified Service
The company's honesty to what the diagnostic results were.
by Marion S. on 08/29/2026Verified Service
Friendly and Timely service!
by 2023 CHEVROLET SUBURBAN C1500 LS Owner on 08/02/2026Verified Service
All representative very nicely ce and very knowledgeable
by 2023 CHEVROLET EQUINOX LT Owner on 07/14/2026Verified Service
Service is very straightforward with no sales pressure.
