South Burlington Mazda Reviews - Page 8

4.9
New Car Sales: (802) 441-6634Used Car Sales: (802) 500-7046Service: (802) 424-9479
Sales Open until 5:00 PM
Service Open until 2:00 PM
More Hours

Ratings & Reviews

Overall Rating
4.9
363 Verified Reviews
5 Star
95%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%
Sort by: Most Helpful
Read reviews that mention
by 2022 MAZDA CX-5 PREFERRED Owner on 06/23/2025Verified Service
Great team, great communication!
by South Burlington Mazda on 06/23/2025
Thank you for the awesome review! We're so glad to hear that your experience with our team was so great and that you were kept informed throughout your visit! Please don't hesitate to reach out if we can be of any assistance in the future. Have an amazing day!
by 2024 MAZDA CX-30 SELECT Owner on 06/20/2025Verified Service
Friendly and helpful team. Quick service.
by South Burlington Mazda on 06/21/2025
Thank you for the amazing review! It's always our goal to provide the best, most efficient service and we're glad this was your experience. Thank you for choosing South Burlington Mazda and we hope you have a wonderful day!
by 2024 MAZDA CX-50 PREFERRED Owner on 06/18/2025Verified Service
Great service! Very professional.
by South Burlington Mazda on 06/19/2025
Thank you for the 5-star review! We're so glad to hear that your experience with our team was so great. On behalf of our entire team, we truly appreciate you choosing South Burlington Mazda and hope to earn your business again in the future. Have a great day!
by 2016 MAZDA 6 SPORT Owner on 06/09/2025Verified Service
Liked the video summary and the prompt service work.
by South Burlington Mazda on 06/09/2025
Thank you for the great review! It's great to hear that you enjoyed the service video from our technician and that your visit was efficient. On behalf of our entire team, we appreciate you choosing South Burlington Mazda. Have an awesome day and we hope to see you again soon!
by 2025 MAZDA CX-50 BASE/MERIDIAN Shopper on 06/02/2025Verified Purchase
Great sales personfriendly, willing to spend time on the new car's technology, not pushy.
by South Burlington Mazda on 06/03/2025
Thank you so much for the great review! We're so glad to hear that your car-buying experience was positive and pressure-free. On behalf of our entire team, we truly appreciate you choosing South Burlington Mazda and we hope you love your 2025 Mazda CX-50! Have an amazing day!
by 2023 MAZDA CX-9 TOURING Owner on 06/02/2025Verified Service
Experience and transparency
by South Burlington Mazda on 06/03/2025
Thank you for the amazing review! We're so glad to hear that your experience with our team was so great. We truly appreciate you choosing South Burlington Mazda and we hope to see you again soon. Have a great day!
by 2024 MAZDA CX-30 PREMIUM Owner on 06/01/2025Verified Service
Unhappy with frequency of service and white car color forced to take
by South Burlington Mazda on 06/02/2025
Thank you for your feedback. We pride ourselves on trying our best to find the perfect vehicle for every customer and we're sorry to hear you are disappointed with the vehicle color. Due to manufacturer availability and high demand, we aren't always able to offer every customer's top color choice. Regarding the frequency of service, we'd like to better understand your concerns. Please feel free to reach out to our service manager, Kyle, at 802-660-6971 at your earliest convenience. We appreciate the opportunity to address your feedback and hope to make things right. Thank you again, and we hope you have a great day!
by 2019 MAZDA CX-3 TOURING Shopper on 06/01/2025Verified Purchase
A very good salesman and a good deal on the car. Any questions are answered quickly.
by South Burlington Mazda on 06/02/2025
Thank you for the amazing review! It's great to hear that your car-buying experience was so positive. On behalf of our entire team, it was our pleasure working with you. Thank you for choosing South Burlington Mazda and we hope you have a great day!
by 2019 SUBARU CROSSTREK PREMIUM Owner on 05/27/2025Verified Service
Very cool that they take videos of your car and send it to you during service.
by South Burlington Mazda on 05/27/2025
Thank you for the amazing review! We're glad you liked the video updates during your service! It's one of the ways we aim to keep things transparent and give you a closer look at what's happening with your vehicle. If there's ever anything else we can do to make your experience even better, just let us know. We appreciate you choosing South Burlington Mazda and we hope you have a great day!
by 2024 MAZDA CX-50 PREFERRED Owner on 05/10/2025Verified Service
Love the idea where the Mechanic is using the video to show the customer what have been done on the Vehicle and let them know about parts that are in good shape until next visit.
by South Burlington Mazda on 05/14/2025
Thank you so much for the great review. We are very glad that you find our technician videos helpful and informative. Thank you for choosing South Burlington Mazda and we hope to see you again soon!
by 2024 MAZDA CX-5 PREFERRED Owner on 05/02/2025Verified Service
Was able to get in quickly to fit my schedule needs. They identified my braking issues was covered by a service bulletin and covered them 100%.
by South Burlington Mazda on 05/02/2025
Thank you for the amazing review! We're happy we could get you in quickly and identify the issue with your brakes. It's always a win when it's fully covered! We appreciate you choosing us and hope to see you again for any future service needs!
by 2022 MAZDA CX-9 TOURING PLUS Owner on 04/18/2025Verified Service
I continue to be nothing less than impressed with our experience from the very beginning. I am thankful stellar customer service still exists somewhere. South Burlington Mazda nails it every time.
by South Burlington Mazda on 04/18/2025
Thank you so much for the amazing review! We are thrilled to hear that your experiences with our team have been so positive. We truly appreciate your continued business and hope to see you again soon. Please don't hesitate to reach out if we can be of any assistance. Wishing you a wonderful day!
by 2021 RAM 1500 BIG HORN/LONE STAR Owner on 03/28/2025Verified Service
They were all so nice and made you feel welcomed! Much different than the service from the regular dealership. I love the videos when you bring it in so you can see what they are seeing. Thank You for standing out !!
by South Burlington Mazda on 03/29/2025
Thank you for your amazing review! We're so glad to hear that your experience with our team was so positive. We're also happy that you enjoyed the videos we believe in keeping our customers informed every step of the way. Your feedback means a lot to us, and we're grateful for the opportunity to stand out and provide you with an exceptional experience. We look forward to serving you again! Have a wonderful day!
by 2024 MAZDA CX-30 PREFERRED Owner on 03/27/2025Verified Service
Always professional and thoroughly explained what was found and what was needed to be repaired now and what could wait.
by South Burlington Mazda on 03/29/2025
Thank you for the awesome review! We're so glad to hear that our team was professional and took the time to thoroughly explain the findings and repairs needed. We believe in being transparent and helping you prioritize what's important for your vehicle. Your trust and satisfaction mean a lot to us, and we hope to earn your business again in the future. Have a wonderful day!
by 2019 BUICK ENCLAVE PREMIUM Shopper on 02/19/2025Verified Purchase
They were very helpful with the off hours we were able to meet with them. Everyone was kind, and helpful in our purchase.
by 2014 MAZDA MAZDA3 TOURING Owner on 02/10/2025Verified Service
They did a fantastic job and the video they put together was extremely helpful in understanding the health of my vehicle and what I should be keeping an eye on at this time.
by 2020 MAZDA 3 PREFERRED Owner on 02/06/2025Verified Service
Great dealership and service. They let you know what they recommend with no pressure. They are also great at finding a time to fit you in even with a busy schedule.
by 2025 MAZDA CX-5 PREMIUM Owner on 02/03/2025Verified Service
Professionals. They are intuitive and answer any and all questions concerning your car even before ask; experienced.
by 2011 MAZDA MAZDA6I Owner on 01/27/2025Verified Service
Recall and state inspection performed advisor was courteous and prompt. Technician was good. Only complaint was a frozen pen in the drop box
by 2021 MAZDA CX-30 PREMIUM Owner on 12/13/2024Verified Service
Staff was friendly and service was performed within the specified time and cost. I appreciate the video from the tech on the inspection of the car and notification of potential upcoming required service needed.
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