Smith Motors of Haverhill

4.9
Car Sales: (978) 372-2552Service: (978) 372-2552
Sales/Service Closed until 8:00 AM on Tuesday
Sales Closed until 8:00 AM on Tuesday
Service Closed until 7:00 AM on Tuesday
More Hours
420 River St Haverhill, MA 01832
Website
Website

Ratings & Reviews

Overall Rating
4.9
562 Verified Reviews
5 Star
93%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
1%
Sort by: Most Helpful
Read reviews that mention
by Theoprimes P. on 07/16/2026Verified Service
Steve Bergeron my service advisor was courteous, professional and extremely helpful. His outstanding customer service reflects very positively on Smith Motors. They are truly fortunate to have such a valuable member on their team. Well done Steve! Thank you!
by 2015 MERCEDES-BENZ E400 Owner on 10/10/2026Verified Service
They are the best dealership I have ever used. I have been a customer for many years and they have never disappointed.
by 2021 MERCEDES-BENZ C300 4 MATIC Owner on 10/03/2026Verified Service
My car looked like new when I picked it up. The rear window replacement was so good, you would never suspect it had just crumbled in little pieces a few days earlier. Kudos to the service team.
by 2014 MERCEDES-BENZ ML350 BLUETEC Owner on 09/26/2026Verified Service
Charged for mileage on loaner. Sent email and text to discuss my disappointment, no response. Good shops dont do that to loyal customers.
by 2024 MERCEDES-BENZ C300 4 MATIC Owner on 09/11/2026Verified Service
They are the best! Very professional and experienced in the field. I wouldn't go anywhere else. Also kind and respectful.
by 2016 MERCEDES-BENZ E 350 4MATIC Owner on 08/06/2026Verified Service
Service is always consistent and customer equipment is respected. Service is timely and professional. Would highly recommend Smith Motors for servicing any Mercedes product.
by 2004 MERCEDES-BENZ E 500 4MATIC Owner on 07/27/2026Verified Service
We appreciate your attention to our concerns and your courtesy from start to finish. This has been the excellent service we have experienced over 20+ years.
by 2023 MERCEDES-BENZ GLA250 4MATIC Owner on 07/16/2026Verified Service
My service at Smith Motor sales is alway exceptional. Special thank you to Rob Flores my service advisor who always goes above and beyond!!
by 2018 MERCEDES-BENZ GLE COUPE 63 AMG-S Owner on 07/16/2026Verified Service
What I like about Smith Motors is that they always do a great joband very quickly. They are very professional; I recommend them 100%.
by 2012 MERCEDES-BENZ SLK250 Owner on 07/10/2026Verified Service
Very good and professional, Steve kept me informed throughout. A little pricey for an oil change but overall experience was as I rated it; very good
by 2024 MERCEDES-BENZ GLC COUPE 43 4MATIC AMG Owner on 06/20/2026Verified Service
I'm always highly satisfied with any interaction at Smith Motors Sales, from the purchase of my vehicles to the service of same. I'm always treated with respect and friendliness. I highly recommend Smith Motors Sales and Service.
by 2019 MERCEDES-BENZ C300 4 MATIC Owner on 06/05/2026Verified Service
Brought car in to fix a tire and they tried to tell us the car needed almost 5000 worth of work! The car has less than 40,000 miles on it. Took it somewhere else and got the tire for 400. They are crooks!
by 2020 MERCEDES-BENZ GLE 350 4MATIC Owner on 05/08/2026Verified Service
I was able to book an appointment quickly to include a loaner. Staff professional and nice to work with.
by 2018 MERCEDES-BENZ E400 4MATIC Owner on 05/08/2026Verified Service
The Service Dept. is great! I had an oil change done, new wipers, fluids checked and topped off, tires checked. They were also able to have this done so I could be home in time for my husbands Dr. appt.
by 2017 CHEVROLET SILVERADO K1500/K1500 LS Owner on 04/26/2026Verified Service
Noah, was unbelievable. Great communication as I wasn't with the vehicle when towed. He brought it to the mechanic after hours, filled out the over night slip with details and left the key for me. Above and beyond, greatly appreciated
by 2024 MERCEDES-BENZ GLC 300 4MATIC Owner on 04/08/2026Verified Service
They are the best ,Nick in service departments, very good at his job , always pheasant, and have amazing customer service ..
by 2012 MERCEDES-BENZ SLK250 Owner on 04/02/2026Verified Service
Correction- coolant reservoir was topped off, NOT replaced! Service was good and advisor was professional
by 2013 MERCEDES-BENZ ML350 BLUETEC Owner on 03/09/2026Verified Service
Steve Bergeron is always very professional, knowledgeable, courteous and helpful. He recently made sure that my 12-year-old SUV was assigned to an experienced diesel technician, the loaner car was ready and.the repair was handled quickly.
by 2019 MERCEDES-BENZ E 450 4MATIC Owner on 02/19/2026Verified Service
The manager was knowledgeable, courteous and attentive. He explained the issues to me in a clear, concise way.
by Pierre R. on 02/16/2026Verified Service
Steve in service was excellent! NEVER GO to a publicly-owned/controlled chain when you can find a great privately-owned dealership like Smith.
1 - 20 of 562 results

Service Information

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883 Customer Favorites

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Top Services Performed

Based on CARFAX Service History, Smith Motors of Haverhill specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Emissions Inspection
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Smith Motors of Haverhill specializes in these makes, in addition to many others.

  • BMW
  • Chevrolet
  • Kia
  • Mercedes-Benz
  • Volkswagen

Shop Amenities

  • Complimentary Drinks
  • Courtesy Loaners
  • Courtesy Shuttle
  • Free Car Wash
  • Free Wi-Fi
  • Mobile Charging Station
  • Snacks
  • Valet Service

About Us

Service Your Vehicle in the Haverhill, MA Area Did you recently experience an unfortunate occurrence on one of our Haverhill area roads? Is your Mercedes-Benz now making a noise that causes some concern? Our trusted certified Mercedes-Benz service f...

Get In Touch
Sales Information
New Car Sales: (978) 372-2552
Used Car Sales: (978) 372-2552
Today: Closed until 8:00 AM on Tuesday
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM
420 River St Haverhill, MA 01832
Service Information
Service: (978) 372-2552
Today: Closed until 7:00 AM on Tuesday
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
420 River St Haverhill, MA 01832
Smith Motors of Haverhill dealership image 1

Frequently Asked Questions

What do verified customers think about Smith Motors of Haverhill in Haverhill, MA?
Verified customers who visit Smith Motors of Haverhill in Haverhill, MA rate this business 4.9 out of 5 stars, with 562 reviews. 883 customers favorited this location.
How can I contact Smith Motors of Haverhill in Haverhill, MA?
To reach the sales team at Smith Motors of Haverhill in Haverhill, MA, call (978) 372-2552. To reach the service department, call (978) 372-2552
How can I schedule a service appointment with Smith Motors of Haverhill in Haverhill, MA?
You can schedule a service appointment at Smith Motors of Haverhill in Haverhill, MA through CARFAX.
What are the shop amenities offered by Smith Motors of Haverhill in Haverhill, MA?
Smith Motors of Haverhill in Haverhill, MA offers the following amenities: Complimentary Drinks, Courtesy Loaners, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Mobile Charging Station, Snacks and Valet Service, among others.
Does Smith Motors of Haverhill in Haverhill, MA have a service center?
Yes, Smith Motors of Haverhill in Haverhill, MA does have a service center. You can contact the service department at (978) 372-2552.
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